Public Sector Reforms in Malawi: Impact on Economic Performance

 
Public sector reforms and employee
relations: Is there a link to Malawi's
economic underperformance?
 
Prof. Lewis B Dzimbiri
Professor of Public Administration
University of Malawi
Chancellor College
ZOMBA
 
Broad presentation outline
 
Aims and rationale of public sector reforms in
Africa and Malawi
Window-shopping of reforms implemented in
Malawi
Promise and Performance – critical reflection
Employee relations as another explanation
Employee relations in Malawi- past and
present
Other approaches to improve performance
 
Public Sector Reforms in Africa
 
 At independence- challenges on economies-
Demand for socio socio-economic
development - health, education, social
infrastructure etc vs acute shortage of human,
material and financial resources
extensive needs, low capacities, severe
obstacles (Schaffer 1969).
 
Generations of reforms
 
 
FIRST GENERATION-  AFTER
INDEPENDENCE
SECOND GENERATION- A DECADE OR
SO LATER
THIRD GENERATION- 1990s AND
BEYOND
 
MALAWI: Realities at independence
 
Response: State took over national
development agenda
 
Typology of reforms in Malawi
 
Political reforms
Economic reforms
Legal reforms
Reforms in planning
Decentralisation
Judiciary reforms
Parliamentary reforms
Police reforms
Prison reforms
Doing business reforms
Procurement reforms
 
Legal reforms
 
A new 1994  Republican Constitution was
promulgated in 1994 providing for an
independent Executive, Legislature and
Judiciary.
Provides for good governance and respect of
rule of law institutions- Malawi Human Rights
Commission, the Ombudsman, the Law
Commission and the Anti-Corruption Bureau
as constitutional bodies; and other institutions
geared at entrenching governance
 
LEGAL REFORMS RELATED TO PUBLIC
SERVICE MANAGEMENT
 
The Public Service Act  was promulgated in
1994 which among other key issues provides
for the core functions of the Public Service;
the responsibilities and duties of the offices of
the Secretary to the President and Cabinet
and the Secretary for Human Resource
Management and Development ;
 
others
 
The need for predictability, accountability and
transparent of the operations of the public
service.
Other legal reforms  to enhance transparency and
accountability in the Public Service -Public
Finance Management Act (2003), the Public
Procurement Act (2003) and the Public Audit Act
(2003
Labour relations Act
Employment Act.
New regulations and procedures on the
management of the public service (MPSR)
 
Reforms in planning
 
The development and adoption of the Malawi
Vision 2020 had ushered in the imperative to
reform the Public Service
MPRS (1996-2004)
MGDS(2007-2011, 2011-2015).
ERP
Desire for an efficient, effective and transparent
Public Service was seen as the key factor to the
successful realization of democratic, highly
developed, socially, economically and politically
just Malawi.
 
Democratic governance & rule of law
 
Reforms in the sectors have focused on
improving policy formulation, service
delivery systems and technical capacities
and human resource skills and
competencies.
Health, education, water, roads and
agricultures sector have implemented
more robust reforms.
 
Parliamentary Reforms
 
Parliamentary Reforms aimed at improving
management of the National Assembly ,
management of the interface between the
Legislature and the Executive, between the
Legislature and the Judiciary, between the
Legislature and the Civil Society; and
enhancing the capacity of Parliamentary
Committees and of Members of Parliament.
 
Judicial reforms
 
The objective of Judiciary reforms is to
enhance access to justice delivery systems by
most ordinary citizens, creating a framework
for traditional justice systems, and introducing
frameworks for engaging the none-state
actors in alternative dispute resolution
mechanism
 
Police reforms
 
A Police Reform Programme commenced in 1995
guided by a strategic plan to guide the reform process.
The strategic objective of the Reform Programme is to
transform the Malawi Police from being a force to
being a service in maintaining Law and Order in an
independent and professional manner,
Characterized by compassion, sound judgment,
respecting the sanctity of life and death, never
accepting unlawful rewards and demonstrating
willingness to change in the face of justified criticisms
from the public
 
Prison reforms
 
Functional review of the Prison Service,
development of Strategic Plan and review of
the Prison Act.
 
Doing Business Reforms
 
Government has embarked on improving the
regulatory environment in which the private
sector operates; and strengthening the
institutions that protect private property
rights, and allow speedy and low cost business
setting up facilitation.
 
..
 
 It has also strengthened capacity of private
sector development support institutions and
services in order to improve the quality and
volume of services delivered
Government has been enhancing Public
Private Partnership (PPP) with focus on
developing an enabling policy and legal
framework to promote and regulate PPP
 
Procurement Reforms
 
Promulgation of the Public Procurement Act
of 2003 and the establishment of the
Directorate of Public Procurement
Procurement resulted in the liberalization of
the public procurement functions and
allowing the out sourcing of goods and
services
 
Parastatals Reforms
 
The Parastatal Sector has been subjected to
reforms from 1998 when government
approved privatization of some parastatals
providing of services and goods which the
private sector had a comparative advantage.
The privatization of some parastatals was
implemented within the context of reduced
state role in the economy and allowing for
liberalized market economy.
 
PROMISE AND ACHIEVEMENT
To what extent have public sector
management reforms achieved their
intended goals?
Effort to combat corruption ?
Police reforms ?
Prison reforms ?
Efficiency and effectiveness in the public
service ?
 
Service delivery in government
departments- impressionistic view.
..
Administrator general ?
 road traffic ?
Immigration ?
Timely payment of salaries in education
Extension services in agriculture
Health service delivery????
 
 
DISCUSSION QUESTION..
 
TO WHAT EXTENT CAN WE
ATTRIBUTE  MALAWI’S
ECONOMIC
UNDERPERFORMANCE TO
FAILURE OF PUBLIC SECTOR
REFORMS?
 
REASONS FOR FAILURE OF PSRs
 
Worldwide, most public sector reforms have
not produced the results as expected.
Reasons are legion-
funding,
political will,
poor coordination,
lack of participation,
inadequate technical and
administrative capacity
 
EMPLOYEE RELATIONS- ANOTHER
EXPLANATION!!
 
Do employers, government managers understand
the role of the human factor in the
implementation of reform programmes and
projects?
Is  it known that the human resource is both a
subject of reform as well as an object of reform,
Both a facilitator as well as a victim of some
reforms?
If poorly done turning human resources into
victims, reforms can be counter-productive.....
 
..
 
If done with a human face in mind, they can
enhance efficiency and effectiveness.
Issues of employer-employee relations and
the climate created at the workplace is crucial
in understanding success or failure of reforms
EMPLOYEE RELATIONS
 
What is Employee relations?
 
the relationship between employer
and employees in paid employment:
the ways employees are recruited,
selected, appointed, promoted,
rewarded, motivated, trained and
disciplined
 
Good employee relations lead to:
 
Lower level of industrial grievances and
disputes
Industrial peace
Higher worker productivity
Investor-friendly environment
High employment through more new
investment
THE OPPOSITE IS ALSO TRUE
 
Major phases of employee relations in
Malawi
 
 
Forces that dictated State-labour
relations 1964-1991
 
Impact of  Economic and political
policies on employee relations
 
Trade unions streamlined from 19 to 5
Some trade union leaders run into exile during
the cabinet crisis
Trade unions integrated into the party structures
(BT Mayor as Chairperson of the TUCM)
Spies planted at workplaces—causing fear to
articulate grievances
 
Cont’d
 
Trade union leaders became stooges and had
to dance the song of the state.
Trade unions failed to protect the interests of
workers- wages, freedom to bargain for fair
wages,  freedom of association was heavily
restricted by the Trade Union Act 1958
Strikes were restricted by the Trade Dispute
Act 1952
 
Cont’d
 
The Ministry of Labour was docile making
workers vulnerable to exploitation by
private sector employers
Workers could not bargain for wages and
improved conditions of service
Grievances and disputes were suppressed
Between 1982-1992 minimum wage had
fallen by 58 points- below poverty line
(GoM, 1993)
 
 
 
 
Transition to Multiparty Democracy
 
WIDESPREAD STRIKE ACTIVITY 1992-93
 
Unprecedented strikes in the major cities
of Blantyre, Lilongwe and Mzuzu
Starting from 5 May at David Whitehead
and Sons in Blantyre- spread throughout
the country
Over 300 strikes involving 300,000
workers and close to a million person
days lost in 8 years
 
EFFECT OF THE 1992-93 STRIKES ON
INDUSTRIAL RELATIONS
 
..
 
Examples of trade unions in Malawi
 
..
 
successes
 
Collective bargaining- bargained for improved
conditions and better wages
Successfully pressurized employers through
protracted strikes- cf 3 months judiciary strike;
recent civil servants strike yielding 61% for lowest
paid etc
Participation in major policy issues- labour
reforms etc
18 out of 27 trade unions registered a Collective
Bargaining Agreement (CBA) by 2009.
 
Challenges Trade Unions (organised
workers)face
Divide and rule
 
Creation or sponsorship of splinter unions to
weaken worker solidarity
Buying off leadership of trade unions
Promotion of union leadership in bad faith
Posting away critical leaders to remote areas
Intimidating employees by threatening to sack them
if they get involved in trade union activities
Union members rated low performers a ploy to
deny bonuses
 
 Hide and seek
 
Delaying recognition of trade unions as
bargaining unit
Labeling trade unionists as opposition agents
Delaying tactics mostly in implementing
agreements
Changing negotiating team members
Use of state apparatus like the police to suppress
labour rights
Unilateral decision making and pronouncements
by employers including the state to make unions
redundant
 
Malawi Vision 2020
 
By 2020, Malawi as a God-fearing nation will
be secure, democratically mature,
environmentally sustainable, self-reliant with
equal opportunities for and active participation
by all, having social services, vibrant cultural
and religious values and being a technologically
driven middle-income economy.
 
Malawi Vision
2020
Malawi’s Growth and Development
Roadmaps
 
1.
Malawi Vision 2020
2.
Malawi Growth and Development
Strategy II (MGDS II)
3.
Malawi Economic Recovery Plan
(ERP)
 
Public sector reforms, employee
relations and Economic development
 
Economic growth Malawi has enjoyed since
independence can be attributed to the role of
workers in various capacities in the public and
private sector.
the overall performance of a national economy is a
product of individual organizations’  Performance
put together.
The human resources of a nation- not its capital or
raw materials determine the character and pace of
its economic and social development
 
 
..
 
Economic growth and development cannot be
achieved without substantial investment in
human capital in the form of skills
development.
Skilled human resource is indispensable for
any country aspiring to develop its economy
and advance aspirations of its people.
 
,,
 
A country which has a pool of human resource
in critical skill areas can produce economic
miracles even if it is devastated or less
endowed by natural resources..
The Asian Tigers which exploited their
scientific, technological and innovation
capacity to make socio-economic
breakthroughs are cases in point.
 
 Harnessing workers
 
The need to harness a conducive environment for
human resources of any nation through sound
employee relations is  the surest way of tapping
the vast potential in the professional, technical
and administrative/management staff that a
nation has
The achievement of Vision 2020, MGDS 11 and
the ERP will depend on the nature of relationship
between employers and employees in the
production of goods and services
Recent employee relations tensions in
Malawi
 
Other private sector disputes over
 
QUESTION WORTH REFLECTING ON!
 
   WHAT IMPACT DOES THIS
CLIMATE HAVE ON EFFICIENCY,
EFFECTIVENESS AND
PRODUCTIVITY OF PUBLIC AND
PRIVATE SECTOR
ORGANISATIONS
?
 
IS EMPLOYEE RELATIONS CAUSE FOR
UNDER-PERFORMANCE?
 
Hostile employee relations can be one
reason for poor performance of workers
in  the public service.
Of all the strikes in the public service in
Malawi, monetary rewards and poor
working conditions top high on the list of
grievances and demands
Hostile management styles  are other
causes
 
1. GIVING WORKERS THEIR RIGHTS
 
..
 
2. Good reward systems
 
help to attract and retain the high quality people
the organization needs;
create total reward processes that recognize the
importance of both financial and non-financial
rewards;
develop a positive employment relationship and
psychological contract;
align reward practices with both business goals
and employee values
 
3. Managing performance effectively
 
All employers want employees who perform
their jobs well.
Effective performance management system
(PMS) increases the likelihood that such
performance will occur.
PMS links organizational vision, missions,
values and strategic goals to divisional,
departmental and individual goals, objectives
and tasks/targets
 
Performance measurement starts with strategic
planning through implementation, monitoring then
performance evaluation.
There is need to develop objectives, performance
measures, indicators and proper reporting.
 
REFLECTIONS!!!
 
Can national development be achieved
Can national development be achieved
without corresponding improvements in
without corresponding improvements in
employee relations ?
employee relations ?
Sound employee relations is a pre-
Sound employee relations is a pre-
requisite for industrial peace, employee
requisite for industrial peace, employee
engagement, commitment, and
engagement, commitment, and
therefore higher   productivity and
therefore higher   productivity and
national development.
national development.
 
OTHER STRATEGIES
 
Participative management
strategies and enhancing
employee voice at work
Raising the strategic positioning
of the human resource function
in organisations
 
ADAGE
 
........
A man who carries a dead
A man who carries a dead
lizard  at the back should not be
lizard  at the back should not be
surprised when flies are all over
surprised when flies are all over
him
him
.........
 
SUMMARY
 
The public sector is the major machinery
for implementing government
development agenda.
The need to reform public service
employment relations to take into
account the centrality of human
resources in the implementation of
public policies and programmes is more
vital now than ever before.
 
THE END
 
THANKS FOR  YOUR
ATTENTION
 
dzimbiri2002@yahoo.co.uk
 
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The presentation explores the link between public sector reforms and economic underperformance in Malawi. It discusses the history of public sector reforms in Africa and Malawi, employee relations, and various generations of reforms. The context of Malawi's economic realities at independence and responses such as political, economic, and legal reforms are also analyzed.

  • Public Sector Reforms
  • Malawi
  • Economic Performance
  • Africa
  • Employee Relations

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  1. Public sector reforms and employee relations: Is there a link to Malawi's economic underperformance? Prof. Lewis B Dzimbiri Professor of Public Administration University of Malawi Chancellor College ZOMBA

  2. Broad presentation outline Aims and rationale of public sector reforms in Africa and Malawi Window-shopping of reforms implemented in Malawi Promise and Performance critical reflection Employee relations as another explanation Employee relations in Malawi- past and present Other approaches to improve performance

  3. Public Sector Reforms in Africa At independence- challenges on economies- Demand for socio socio-economic development - health, education, social infrastructure etc vs acute shortage of human, material and financial resources extensive needs, low capacities, severe obstacles (Schaffer 1969).

  4. Generations of reforms FIRST GENERATION- AFTER INDEPENDENCE SECOND GENERATION- A DECADE OR SO LATER THIRD GENERATION- 1990s AND BEYOND

  5. MALAWI: Realities at independence Unbalanced economic development (colonial neglect) Dearth of indigenous entrepreneurial class Absence qualified Human resources- (colonial heritage)

  6. Response: State took over national development agenda Use of public sector ministries and depts, parastatal bodies, nationalisation Use of elite business enterprise Banda s business empire; political elite and their businesses; 1968/9 policy on Asians in the rural areas!!! Use of quasi-state institutions- MYP as training and national productivity centres- Nasawa, Amalika, etc

  7. Typology of reforms in Malawi Political reforms Economic reforms Legal reforms Reforms in planning Decentralisation Judiciary reforms Parliamentary reforms Police reforms Prison reforms Doing business reforms Procurement reforms

  8. Legal reforms A new 1994 Republican Constitution was promulgated in 1994 providing for an independent Executive, Legislature and Judiciary. Provides for good governance and respect of rule of law institutions- Malawi Human Rights Commission, the Ombudsman, the Law Commission and the Anti-Corruption Bureau as constitutional bodies; and other institutions geared at entrenching governance

  9. LEGAL REFORMS RELATED TO PUBLIC SERVICE MANAGEMENT The Public Service Act was promulgated in 1994 which among other key issues provides for the core functions of the Public Service; the responsibilities and duties of the offices of the Secretary to the President and Cabinet and the Secretary for Human Resource Management and Development ;

  10. others The need for predictability, accountability and transparent of the operations of the public service. Other legal reforms to enhance transparency and accountability in the Public Service -Public Finance Management Act (2003), the Public Procurement Act (2003) and the Public Audit Act (2003 Labour relations Act Employment Act. New regulations and procedures on the management of the public service (MPSR)

  11. Reforms in planning The development and adoption of the Malawi Vision 2020 had ushered in the imperative to reform the Public Service MPRS (1996-2004) MGDS(2007-2011, 2011-2015). ERP Desire for an efficient, effective and transparent Public Service was seen as the key factor to the successful realization of democratic, highly developed, socially, economically and politically just Malawi.

  12. Democratic governance & rule of law Reforms in the sectors have focused on improving policy formulation, service delivery systems and technical capacities and human resource skills and competencies. Health, education, water, roads and agricultures sector have implemented more robust reforms.

  13. Parliamentary Reforms Parliamentary Reforms aimed at improving management of the National Assembly , management of the interface between the Legislature and the Executive, between the Legislature and the Judiciary, between the Legislature and the Civil Society; and enhancing the capacity of Parliamentary Committees and of Members of Parliament.

  14. Judicial reforms The objective of Judiciary reforms is to enhance access to justice delivery systems by most ordinary citizens, creating a framework for traditional justice systems, and introducing frameworks for engaging the none-state actors in alternative dispute resolution mechanism

  15. Police reforms A Police Reform Programme commenced in 1995 guided by a strategic plan to guide the reform process. The strategic objective of the Reform Programme is to transform the Malawi Police from being a force to being a service in maintaining Law and Order in an independent and professional manner, Characterized by compassion, sound judgment, respecting the sanctity of life and death, never accepting unlawful rewards and demonstrating willingness to change in the face of justified criticisms from the public

  16. Prison reforms Functional review of the Prison Service, development of Strategic Plan and review of the Prison Act.

  17. Doing Business Reforms Government has embarked on improving the regulatory environment in which the private sector operates; and strengthening the institutions that protect private property rights, and allow speedy and low cost business setting up facilitation.

  18. .. It has also strengthened capacity of private sector development support institutions and services in order to improve the quality and volume of services delivered Government has been enhancing Public Private Partnership (PPP) with focus on developing an enabling policy and legal framework to promote and regulate PPP

  19. Procurement Reforms Promulgation of the Public Procurement Act of 2003 and the establishment of the Directorate of Public Procurement Procurement resulted in the liberalization of the public procurement functions and allowing the out sourcing of goods and services

  20. Parastatals Reforms The Parastatal Sector has been subjected to reforms from 1998 when government approved privatization of some parastatals providing of services and goods which the private sector had a comparative advantage. The privatization of some parastatals was implemented within the context of reduced state role in the economy and allowing for liberalized market economy.

  21. PROMISE AND ACHIEVEMENT To what extent have public sector management reforms achieved their intended goals? Effort to combat corruption ? Police reforms ? Prison reforms ? Efficiency and effectiveness in the public service ?

  22. Service delivery in government departments- impressionistic view. .. Administrator general ? road traffic ? Immigration ? Timely payment of salaries in education Extension services in agriculture Health service delivery????

  23. DISCUSSION QUESTION.. TO WHAT EXTENT CAN WE ATTRIBUTE MALAWI S ECONOMIC UNDERPERFORMANCE TO FAILURE OF PUBLIC SECTOR REFORMS?

  24. REASONS FOR FAILURE OF PSRs Worldwide, most public sector reforms have not produced the results as expected. Reasons are legion- funding, political will, poor coordination, lack of participation, inadequate technical and administrative capacity

  25. EMPLOYEE RELATIONS- ANOTHER EXPLANATION!! Do employers, government managers understand the role of the human factor in the implementation of reform programmes and projects? Is it known that the human resource is both a subject of reform as well as an object of reform, Both a facilitator as well as a victim of some reforms? If poorly done turning human resources into victims, reforms can be counter-productive.....

  26. .. If done with a human face in mind, they can enhance efficiency and effectiveness. Issues of employer-employee relations and the climate created at the workplace is crucial in understanding success or failure of reforms EMPLOYEE RELATIONS

  27. What is Employee relations? the relationship between employer and employees in paid employment: the ways employees are recruited, selected, appointed, promoted, rewarded, motivated, trained and disciplined

  28. Good employee relations lead to: Lower level of industrial grievances and disputes Industrial peace Higher worker productivity Investor-friendly environment High employment through more new investment THE OPPOSITE IS ALSO TRUE

  29. Major phases of employee relations in Malawi Colonial period 1930s- 1963- Independent one party period 1964-1991- Multiparty period 1992- to date

  30. Forces that dictated State-labour relations 1964-1991 Economic Development Political stability

  31. Impact of Economic and political policies on employee relations Trade unions streamlined from 19 to 5 Some trade union leaders run into exile during the cabinet crisis Trade unions integrated into the party structures (BT Mayor as Chairperson of the TUCM) Spies planted at workplaces causing fear to articulate grievances

  32. Contd Trade union leaders became stooges and had to dance the song of the state. Trade unions failed to protect the interests of workers- wages, freedom to bargain for fair wages, freedom of association was heavily restricted by the Trade Union Act 1958 Strikes were restricted by the Trade Dispute Act 1952

  33. Contd The Ministry of Labour was docile making workers vulnerable to exploitation by private sector employers Workers could not bargain for wages and improved conditions of service Grievances and disputes were suppressed Between 1982-1992 minimum wage had fallen by 58 points- below poverty line (GoM, 1993)

  34. Transition to Multiparty Democracy Pastoral letter Internal pressures for change in Malawi Wind of change Chafufwa Chihana Pressure groups Donor community Strikes 1992-93 National Referendum 1993 General Elections 1994 POLITICAL CHANGE TO MUTLIPARTY DEMOCRACY Basic human rights Basic freedoms Berlin wall Southern Africa

  35. WIDESPREAD STRIKE ACTIVITY 1992-93 Unprecedented strikes in the major cities of Blantyre, Lilongwe and Mzuzu Starting from 5 May at David Whitehead and Sons in Blantyre- spread throughout the country Over 300 strikes involving 300,000 workers and close to a million person days lost in 8 years

  36. EFFECT OF THE 1992-93 STRIKES ON INDUSTRIAL RELATIONS Policy on trade unions and collective bargaining 1993 Constitutional provisions on labour rights 1994 draft constitution Renewal growth and development of trade unions from 5 docile to 12 in 1994...............27 in 2009

  37. .. Creation of industrial Relations Court Labour Relations Act 1996 Employment Act 2000

  38. Examples of trade unions in Malawi Teachers Union of Malawi Agriculture and Plantation workers Civil Servants Trade Union Hotel, food processing & catering Sugar allied workers union

  39. .. Building construction civil engineering workers union Commercial, industrial & allied workers Textile garments and leather ESCOM staff workers union CCASU

  40. successes Collective bargaining- bargained for improved conditions and better wages Successfully pressurized employers through protracted strikes- cf 3 months judiciary strike; recent civil servants strike yielding 61% for lowest paid etc Participation in major policy issues- labour reforms etc 18 out of 27 trade unions registered a Collective Bargaining Agreement (CBA) by 2009.

  41. Challenges Trade Unions (organised workers)face Divide and rule tactics Hide and Seek tactics

  42. Divide and rule Creation or sponsorship of splinter unions to weaken worker solidarity Buying off leadership of trade unions Promotion of union leadership in bad faith Posting away critical leaders to remote areas Intimidating employees by threatening to sack them if they get involved in trade union activities Union members rated low performers a ploy to deny bonuses

  43. Hide and seek Delaying recognition of trade unions as bargaining unit Labeling trade unionists as opposition agents Delaying tactics mostly in implementing agreements Changing negotiating team members Use of state apparatus like the police to suppress labour rights Unilateral decision making and pronouncements by employers including the state to make unions redundant

  44. Malawi Vision 2020 By 2020, Malawi as a God-fearing nation will be secure, democratically mature, environmentally sustainable, self-reliant with equal opportunities for and active participation by all, having social services, vibrant cultural and religious values and being a technologically driven middle-income economy. Malawi Vision 2020

  45. Malawis Growth and Development Roadmaps 1. Malawi Vision 2020 2. Malawi Growth and Development Strategy II (MGDS II) 3. Malawi Economic Recovery Plan (ERP)

  46. Public sector reforms, employee relations and Economic development Economic growth Malawi has enjoyed since independence can be attributed to the role of workers in various capacities in the public and private sector. the overall performance of a national economy is a product of individual organizations Performance put together. The human resources of a nation- not its capital or raw materials determine the character and pace of its economic and social development

  47. .. Economic growth and development cannot be achieved without substantial investment in human capital in the form of skills development. Skilled human resource is indispensable for any country aspiring to develop its economy and advance aspirations of its people.

  48. ,, A country which has a pool of human resource in critical skill areas can produce economic miracles even if it is devastated or less endowed by natural resources.. The Asian Tigers which exploited their scientific, technological and innovation capacity to make socio-economic breakthroughs are cases in point.

  49. Harnessing workers The need to harness a conducive environment for human resources of any nation through sound employee relations is the surest way of tapping the vast potential in the professional, technical and administrative/management staff that a nation has The achievement of Vision 2020, MGDS 11 and the ERP will depend on the nature of relationship between employers and employees in the production of goods and services

  50. Recent employee relations tensions in Malawi Protracted Academic freedom saga 20 11 UNIMA STAFF AND COUNCIL Three months Judiciary workers strike 2012 Three weeks Civil servants strike 2013 More others in private and statutory bodies and local authorities: Lilongwe water board, Bt City Assembly etc

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