Promising Practices in Integration in Rural Capital Area
This document outlines promising practices in integration within the Rural Capital Area Community Action Inc. of Central Texas. It discusses the collaboration among planning partners and workgroups to enhance system services, customer referrals, and job finding services. The work group products include fact sheets, desk guides, training schedules, and workforce center visits. The leadership team has committed to quarterly meetings to review and adjust the implementation plan for continuous improvement.
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Promising Practices in Integration in Rural Capital Area Community Action Inc. of Central Texas Jon Engel, Adult Education Director Workforce Solutions Rural Capital Area Jenna Akridge, Director of Contracts & Programs
Integration in Rural Capital Area Three Planning Partners AEL Provider - Community Action Inc. of Central Texas Vocational Rehabilitation Workforce Solutions Rural Capital Area Each partner identified their area of expertise.
Integration in Rural Capital Area Three Workgroups How to Share System Services (AEL) Focus on recruitment, orientation, intake, eligibility & customer information How to Share System Customers (VR) Focus on referrals for appropriateness, timeliness & follow through Business & Job Finding Services (WSRCA) Focus on job matching, job fairs & employer services
Integration in Rural Capital Area Work Group Products Fact Sheets & Desk Guides for each program Referral Process - WIT registration (plus one page) Identification of Staff for WIT, TWIST, PIRL Accessing information systems is key to quality service Training Schedules WIT, TWIST, TEAMS, PIRL, customer referrals, desk guides Workforce Center visits Points of Contact
Integration in Rural Capital Area Leadership WSRCA Executive Director, VR Regional Director, and AEL Adult Education Director have committed to meet quarterly to: o Review implementation of plan by target date o Evaluate effectiveness of plan number of referrals, effectiveness of referrals, number of co-enrollments o Adjust plan as needed for continuous improvement
