Preceptorship Training at the UT Tyler College of Nursing

 
 
P
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Learn preceptor role & responsibilities
Understand how adults learn
Explore effective communication, how to
give feedback & conflict resolution
Discuss techniques for stimulating
critical thinking
Review components of the UTT CON
preceptor handbook
Complete preceptor post-test
 
 
Role Model--demonstrates
how competent staff perform
their job--
most familiar, most
comfortable
Socializer--helps preceptee
feel welcome & integrated into
the unit culture--
less familiar,
less comfortable
Educator--helps preceptee
assess orientation learning
needs, plan learning
experiences, implement the
plan, evaluate performance--
least familiar, least comfortable
Socializer
Role Model
Educator
 
Role Model-- “an individual who exemplifies through his or her
behavior how a specific role is to be enacted”  (JG Alspach, 2000)
Nurse role model exhibits these qualities--
    
Caring
    
Positive interactions
    
Empathetic
    
Respected by peers
    
Good communicator
    
Strong patient advocate
    
Expert practitioner
    
Willing resource person
    
Shares knowledge with others
    
Respects dignity in all people
    
Critical thinker
 
    
Honest, accountable
 
      
  
     
 
Compare--your usual job
activities with teaching others how
to perform their job
Major Role with Preceptee--
teaching rather than doing
Conflict--can arise if you “do for”
the preceptee rather than guiding
to do for themselves
Challenge--balancing dual role of
caregiver and preceptor
 
Think back to your own orientation--
how you felt, new circumstances
Reality Shock--4 phases
 
HONEYMOON
 
SHOCK
 
RECOVERY
 
RESOLUTION
 
Adult Learning Principles
How Communication is
   Received
Generational Values
Learning Styles
 
Self-directed--want to be
actively involved
Relate new knowledge to life
experiences/previous knowledge
Goal-oriented
Must have a reason for learning
Practical--want learning to be
useful
Want to state their views, be
recognized, be accepted, feel
important, be respected
 
60%
30%
10%
 
 
MATURES--<1946-- “duty” work ethic, follow orders,
productive, “fixers”
BABY BOOMERS--1946-1964--teamwork, process
oriented, desire recognition, uncomfortable with conflict
GENERATION Xers--1965-1980--self-reliant, skeptical,
casual about authority, tech savvy, resourceful
MILLENIALS--1981-2000--tech savvy, less focused on
problem solving & more on choices, buy into team
concept, look for mentors, accepting of other cultures,
expect management to be competent, demand equity
 
Left Brain vs. Right Brain
 
LEFT
     
RIGHT
Analytical
    
Global
Uses automatic codes
  
Wholes, not parts
Arranges details in order
  
Novelty
Auditory rather than visual 
 
Intuitive
     
Spatial
  
     
Visual over auditory
      
 
I…
Identify learning objectives
M…
Make a feedback-friendly learning environment
P…
Performance--assess it
R…
Respond to your learner’s self-assessment
O…
Objectivity--always keep it
V…
Validate good work, suggest alternatives in weak areas
E…
Establish a plan
Goal:  To 
IMPROVE
 Performance
 
Feedback should be
Immediate
Clear
Positive
Objective
 
Task
Interdependence
Individual
Differences
Communication
Failures
Scarce
Resources
Poorly
Designed
Reward
Systems
Goal
Incompatibility
 
Take responsibility
Agree to disagree
Define the problem
Allow venting
Establish ground rules--honesty, everyone will
be heard, all listen, support feelings with facts
Ask open-ended questions
Listen objectively
Restate problem, set goals, establish action
plans
Follow-up
 
Create a climate of curiosity/questioning
Ask Open-ended vs. Close-ended questions, qualify
answers--correct, partially correct, incorrect
Prepare for the unexpected-- “What if…”
Think out loud--Verbalize your processes
Compare assessment findings with report
Reflect on activities/findings of the day
Challenge assumptions
Seek meanings, connections, group data
Keep professional humility--readily admit erroneous
conclusions, seek the truth always
 
1
Plan ahead—tell staff date preceptee is coming
to unit, outline daily plans
2
First day—ask your learner to share their
goals/needs, share your goals/expectations
3
Introduce to staff—integrate, welcome, include
in break times
4
Give specifics about what you expect
5
Get/Give feedback often during the day
6
Reflect on activities, skills completed
 
Identify student’s learning needs—ask for critical
skills list, clinical objectives
Let student observe what you do, maybe only one
client for student care
Seek opportunities for student to perform identified
high-anxiety procedures first—reduces fear, stress
Have a brief conference with the student to double-
check assessment priorities, medications changes
Ask the student to reflect on the day’s activities and
discuss situations, ask questions
 
Practice good time management
Coach your learner towards excellence
in practice
Follow NPA delegation guidelines
Create opportunities for learning
Encourage people to have fun, enjoy
their work
Move from preceptor to mentor--assist
new staff, peers in learning
 
Preceptor Program
Preceptor Orientation Information
Preceptor Agreement, Benefits
Clinical Guidelines
Evaluation Tool
Student Skills Checklists
 
Medications
 
--RN must be at bedside with IV
administration by student
 
--RN alone can access narcotics, sign
narcotics forms for student
 
--RN must supervise student medication
administration and co-sign MAR
 
Needle sticks/Exposures
 
Student will:
 
--Report incident to preceptor immediately and
then notify appropriate person in clinical agency
 
--Complete agency incident report
 
--Follow agency protocols regarding wound care,
reporting and notify clinical faculty as soon as
possible
 
--Seek treatment from Campus Health Center or
private provider within 2 hours of incident
 
Freiburger, O. (2001). A tribute to clinical preceptors. 
Journal for
Nurses in Staff Development, 
Vol. 17, No. 6, 320-327.
Kristofferzon, M.-L., 
Mårtensson, G., Mamhidir, A.-G.,  & Löfmark,  A.
(2013).  Nursing students’ perceptions of clinical supervision:  The
contributions of preceptors, head preceptors and clinical
lecturers.  
Nurse Education Today,  33,
 1252-1257.
http://dx.doi.org/10.1016/j.nedt.2012.08.017
Ohrlin,K. & Hallberg, I. (2000). Student nurses’ lived experience
of preceptorship. 
International Journal of Nursing Studies,
37, 
13-23.
Robert, R. R., & Petersen, S.  (2013). Critical thinking at the
bedside: Providing safe passage to patients. 
MEDSURG
Nursing, 22
(2), 85-118.
 
         1.  On the student’s first clinical day with you, the best way to verify their assessment skills is to
 A.  Instruct the student to assess the client and relate the findings to you
 B.  Ask the student to show you their documented findings
 C.  Perform the client assessment with the student and compare findings
 D.  Tell the student to complete the client assessment form
2.  After the student completes a head-to-toe assessment, you allow them to document findings on the
interdisciplinary notes. The correct procedure is to
A.  Sign your full name and title only when you are satisfied the assessment is accurate
B.  Sign your name and title after you correct any inaccuracies by writing “disagree with student
assessment” and write the correct assessment information.
C.  Sign your full name and title on the blank notes form and allow the student to complete the
assessment documentation.
3.  A student has helped you admit a client with type1 diabetes and influenza-like symptoms. The ED
lab results are: glucose 460 mg/dL, K 5.1 mEq/L.  The student encourages the client to drink “all
the juice and milk” on the new admit food tray.  How would you begin to discuss this scenario
with the student?
A.  “Why did you tell a diabetic with a blood sugar of 460 to drink fruit juice?”
B.  “Let’s review this client’s situation.  Tell me first what you have learned about diabetics when they
are sick.”
  (continued on next slide)
 
4.  At noon you find your students has not yet documented the two assessments you performed
together earlier.  When questioned, the student states, “I’ve been snowed under with these
two busy patients.”  How would you respond?
 
A.  “Tell me what you have been dealing with so we can make a plan for the rest of the shift.”
       B.  “Why didn’t you come to me sooner?  I could have handled them while you documented
your care.”
5.  A student suffers a needle stick from an insulin syringe they just used on a client.  The order of
your actions should be
 
___A.  Have the student express blood from the stick and wash vigorously with soap and water
for five minutes
 
___B. Advise the student to seek treatment intervention from the UTT Campus Health
Center or their private healthcare provider within 2 hours
 
___C.  Notify the student’s clinical faculty and the appropriate person in the clinical agency
 
___D.  Help the student complete the appropriate institutional incident report and forms
 
1-- C
2 -- A
3 -- B
4 -- A
5-- A = 1, B = 4, C = 3, D = 2
 
 
You have successfully completed the
University of Texas at Tyler
College of Nursing
Preceptor Self-Paced Tutorial!
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Explore the role and responsibilities of a preceptor, understand adult learning principles, enhance communication skills, and stimulate critical thinking in the context of nursing education at the UT Tyler College of Nursing. Discover the qualities of a nurse role model and the challenges faced in balancing caregiving and preceptorship roles. Learn about the phases of reality shock in a new orientation.

  • Preceptorship
  • Nursing Education
  • Adult Learning
  • Communication Skills
  • Critical Thinking

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  1. The University of Texas at Tyler College of Nursing

  2. PARTICIPANT PARTICIPANT GOALS GOALS Learn preceptor role & responsibilities Understand how adults learn Explore effective communication, how to give feedback & conflict resolution Discuss techniques for stimulating critical thinking Review components of the UTT CON preceptor handbook Complete preceptor post-test The University of Texas at Tyler College of Nursing

  3. Role Model--demonstrates how competent staff perform their job--most familiar, most comfortable Socializer--helps preceptee feel welcome & integrated into the unit culture--less familiar, less comfortable Educator--helps preceptee assess orientation learning needs, plan learning experiences, implement the plan, evaluate performance-- least familiar, least comfortable Educator The University of Texas at Tyler College of Nursing

  4. Role Model-- an individual who exemplifies through his or her behavior how a specific role is to be enacted (JG Alspach, 2000) Nurse role model exhibits these qualities-- Caring Positive interactions Empathetic Respected by peers Good communicator Strong patient advocate Expert practitioner Willing resource person Shares knowledge with others Respects dignity in all people Critical thinker Honest, accountable The University of Texas at Tyler College of Nursing

  5. Compare--your usual job activities with teaching others how to perform their job Major Role with Preceptee-- teaching rather than doing Conflict--can arise if you do for the preceptee rather than guiding to do for themselves Challenge--balancing dual role of caregiver and preceptor The University of Texas at Tyler College of Nursing

  6. Think back to your own orientation-- how you felt, new circumstances Reality Shock--4 phases HONEYMOON SHOCK RECOVERY RESOLUTION The University of Texas at Tyler College of Nursing

  7. Adult Learning Principles How Communication is Received Generational Values Learning Styles The University of Texas at Tyler College of Nursing

  8. Self-directed--want to be actively involved Relate new knowledge to life experiences/previous knowledge Goal-oriented Must have a reason for learning Practical--want learning to be useful Want to state their views, be recognized, be accepted, feel important, be respected The University of Texas at Tyler College of Nursing

  9. Words 60% 30% Hearing 10% Content The University of Texas at Tyler College of Nursing

  10. MATURES--<1946-- duty work ethic, follow orders, productive, fixers BABY BOOMERS--1946-1964--teamwork, process oriented, desire recognition, uncomfortable with conflict GENERATION Xers--1965-1980--self-reliant, skeptical, casual about authority, tech savvy, resourceful MILLENIALS--1981-2000--tech savvy, less focused on problem solving & more on choices, buy into team concept, look for mentors, accepting of other cultures, expect management to be competent, demand equity The University of Texas at Tyler College of Nursing

  11. Left Brain vs. Right Brain Analytical Uses automatic codes Arranges details in order Auditory rather than visual LEFT Global Wholes, not parts Novelty Intuitive Spatial Visual over auditory RIGHT The University of Texas at Tyler College of Nursing

  12. Goal: To IMPROVE Performance I Identify learning objectives M Make a feedback-friendly learning environment P Performance--assess it R Respond to your learner s self-assessment O Objectivity--always keep it V Validate good work, suggest alternatives in weak areas E Establish a plan The University of Texas at Tyler College of Nursing

  13. Feedback should be Immediate Clear Positive Objective The University of Texas at Tyler College of Nursing

  14. Task Interdependence Individual Differences Scarce Resources Poorly Designed Reward Systems Communication Failures Goal Incompatibility The University of Texas at Tyler College of Nursing

  15. Take responsibility Agree to disagree Define the problem Allow venting Establish ground rules--honesty, everyone will be heard, all listen, support feelings with facts Ask open-ended questions Listen objectively Restate problem, set goals, establish action plans Follow-up The University of Texas at Tyler College of Nursing

  16. Create a climate of curiosity/questioning Ask Open-ended vs. Close-ended questions, qualify answers--correct, partially correct, incorrect Prepare for the unexpected-- What if Think out loud--Verbalize your processes Compare assessment findings with report Reflect on activities/findings of the day Challenge assumptions Seek meanings, connections, group data Keep professional humility--readily admit erroneous conclusions, seek the truth always The University of Texas at Tyler College of Nursing

  17. 1 Plan aheadtell staff date preceptee is coming to unit, outline daily plans 2 First day ask your learner to share their goals/needs, share your goals/expectations 3 Introduce to staff integrate, welcome, include in break times 4 Give specifics about what you expect 5 Get/Give feedback often during the day 6 Reflect on activities, skills completed The University of Texas at Tyler College of Nursing

  18. Identify students learning needsask for critical skills list, clinical objectives Let student observe what you do, maybe only one client for student care Seek opportunities for student to perform identified high-anxiety procedures first reduces fear, stress Have a brief conference with the student to double- check assessment priorities, medications changes Ask the student to reflect on the day s activities and discuss situations, ask questions The University of Texas at Tyler College of Nursing

  19. Practice good time management Coach your learner towards excellence in practice Follow NPA delegation guidelines Create opportunities for learning Encourage people to have fun, enjoy their work Move from preceptor to mentor--assist new staff, peers in learning The University of Texas at Tyler College of Nursing

  20. Preceptor Program Preceptor Orientation Information Preceptor Agreement, Benefits Clinical Guidelines Evaluation Tool Student Skills Checklists The University of Texas at Tyler College of Nursing

  21. Medications --RN must be at bedside with IV administration by student --RN alone can access narcotics, sign narcotics forms for student --RN must supervise student medication administration and co-sign MAR The University of Texas at Tyler College of Nursing

  22. Needle sticks/Exposures Student will: --Report incident to preceptor immediately and then notify appropriate person in clinical agency --Complete agency incident report --Follow agency protocols regarding wound care, reporting and notify clinical faculty as soon as possible --Seek treatment from Campus Health Center or private provider within 2 hours of incident The University of Texas at Tyler College of Nursing

  23. References Freiburger, O. (2001). A tribute to clinical preceptors. Journal for Nurses in Staff Development, Vol. 17, No. 6, 320-327. Kristofferzon, M.-L., M rtensson, G., Mamhidir, A.-G., & L fmark, A. (2013). Nursing students perceptions of clinical supervision: The contributions of preceptors, head preceptors and clinical lecturers. Nurse Education Today, 33, 1252-1257. http://dx.doi.org/10.1016/j.nedt.2012.08.017 Ohrlin,K. & Hallberg, I. (2000). Student nurses lived experience of preceptorship. International Journal of Nursing Studies, 37, 13-23. Robert, R. R., & Petersen, S. (2013). Critical thinking at the bedside: Providing safe passage to patients. MEDSURG Nursing, 22(2), 85-118. The University of Texas at Tyler College of Nursing

  24. 1. On the students first clinical day with you, the best way to verify their assessment skills is to A. Instruct the student to assess the client and relate the findings to you B. Ask the student to show you their documented findings C. Perform the client assessment with the student and compare findings D. Tell the student to complete the client assessment form 2. After the student completes a head-to-toe assessment, you allow them to document findings on the interdisciplinary notes. The correct procedure is to A. Sign your full name and title only when you are satisfied the assessment is accurate B. Sign your name and title after you correct any inaccuracies by writing disagree with student assessment and write the correct assessment information. C. Sign your full name and title on the blank notes form and allow the student to complete the assessment documentation. 3. A student has helped you admit a client with type1 diabetes and influenza-like symptoms. The ED lab results are: glucose 460 mg/dL, K 5.1 mEq/L. The student encourages the client to drink all the juice and milk on the new admit food tray. How would you begin to discuss this scenario with the student? A. Why did you tell a diabetic with a blood sugar of 460 to drink fruit juice? B. Let s review this client s situation. Tell me first what you have learned about diabetics when they are sick. (continued on next slide) The University of Texas at Tyler College of Nursing

  25. Post Test--continued 4. At noon you find your students has not yet documented the two assessments you performed together earlier. When questioned, the student states, I ve been snowed under with these two busy patients. How would you respond? A. Tell me what you have been dealing with so we can make a plan for the rest of the shift. B. Why didn t you come to me sooner? I could have handled them while you documented your care. 5. A student suffers a needle stick from an insulin syringe they just used on a client. The order of your actions should be ___A. Have the student express blood from the stick and wash vigorously with soap and water for five minutes ___B. Advise the student to seek treatment intervention from the UTT Campus Health Center or their private healthcare provider within 2 hours ___C. Notify the student s clinical faculty and the appropriate person in the clinical agency ___D. Help the student complete the appropriate institutional incident report and forms The University of Texas at Tyler College of Nursing

  26. 1-- C 2 -- A 3 -- B 4 -- A 5-- A = 1, B = 4, C = 3, D = 2 The University of Texas at Tyler College of Nursing

  27. Congratulations! You have successfully completed the University of Texas at Tyler College of Nursing Preceptor Self-Paced Tutorial! The University of Texas at Tyler College of Nursing

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