PKB - Patients Know Best
PKB (Patients Know Best) is a patient-held record platform that empowers patients to access and manage their health information effectively. It enables patients to track symptoms, connect devices, share data with clinical teams, and engage in self-care. With features like communication tools, symptom trackers, test result sharing, device connectivity, and integration with the NHS app, PKB improves patient outcomes, reduces unnecessary appointments, and promotes remote monitoring for better healthcare management.
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Presentation Transcript
What is PKB? PKB is a patient held record that enables patients to access information held about them across the health and care economy. Patients can add to this record by tracking symptoms, connecting devices and recording outcomes. PKB can support patients to manage long term conditions whilst at home through access to a wealth of educational materials, interactive care plans and support. The platform can provide the patient reassurance, support and confidence in their health care by improving knowledge and communication. Other benefits include a reduction in phone calls and appointments and digital letters to mention just a few. A contract is in place with PKB which means the platform is now available at no additional cost to Humber and North Yorkshire Health and Care Partnership.
PKB Functionality Communication and sharing of data Enabling clinical teams to share data with patients Encourages patients to capture and share data Enables communication between patient, carer and clinical teams Supports patients to self-care and remotely monitor their conditions Symptom trackers and test results Prevent unplanned admissions through early identification of problems or symptoms Can view symptoms from a longitudinal point of view to monitor progress, deterioration or trends Send lab results remotely Removes unnecessary duplication of tests Additional information via lab tests online
PKB Functionality Device connectivity Connected to numerous consumer devices and medical grade technology Cost effective home monitoring Providing an insight into service users lifestyle (sleep, weight, diet, exercise) Shared care planning Care plans can be co-edited and co-created by everyone Can include information on medication, diagnosis and allergies Embed videos or other media content Links to external resources for additional support Symptom tracker and RAG action plan for each scenario Promotes service user engagement and whole system support
NHS App Integration Providing NHS login single sign-on into PKB NHS app user interface embeds PKB functionality PKB is the first and only PHR integrated with the NHS app and NHS login
PKB Integration Highest standards of security and privacy Integrated with NHS Digital Endorsed by NHS England (ITP) Risk-sharing roll-out Best for governance Safe and secure Granular privacy Open API s Business intelligence data PKB has open API s which means it can connect to all available data sources to make patient information available at the point of need. Integration around the patient Here are just some of the systems that PKB currently connects with: Synertec Lorenzo Lab integration Multiple devices such as Omron, Fitbit and Polar
PKB Benefits Patient Sustainability and PIFU Collaborative working experience and satisfaction Integration See health information anywhere / on any device ICB contract so, available across the whole estate NHS app integration Reduction in printed letters Patient can share the record with carers and other professionals Patient can add their own information Self management and remote monitoring Device connectivity Open APIs (connects with other systems) Reduction in routine follow up appointments Creating a regional patient held record Empowers self care
PKB Case Studies Improving care pathways for Immunotherapy patients in Hull Improving access to sexual health services "PKB has greatly benefited our service and the care that we are able to provide. We are now much more accessible to our patients, and they can be reviewed with minimal disruption to their day-to-day routine" Read more "Our department s decision to increase its use of PKB has had a significant upside for the patient experience." Read more Tackling the rising number of attendances for heart failure patients Mental Health Services in City and Hackney CCG "By putting service users at the centre and understanding their need for more choice, control and flexibility there has been a shift in the way services are delivered. Static plans have become interactive plans, service users are no longer recipients but proactive agents in their own recovery, and stand alone treatments have become blended personalised packages." Read more "We knew we needed to streamline the patient and clinician flows and with the increasing numbers of patients being diagnosed with heart failure each year, we had to find a way of helping our patients and giving them the tools and data to help them manage their condition." Read more To view the full list of case studies, visit the PKB website: https://patientsknowbest.com/case-studies/
Thank you To discuss the PKB project in more detail or arrange a demo please contact: Kirsty Feeney PKB Project Manager Kirsty.feeney2@nhs.net Website - https://pkb.n3i.co.uk/
