Person-Centred Practice in Social Care and Health Services

Unit aim
The aim of this unit is to introduce the
learner to research, theories, models,
legislation, regulation and policy that
inform and influence the requirement to
lead and manage person centred practice
in social care and health services.
 
What is person centred practice ?
Discussion:
What words come to mind when you think
about person centred practice?
 Why are we learning about person centred
practice at the start of a leadership and
management in social care and health award?
Social Care Wales Code of Professional
Practice for Social Care (2017) definition of
person centred working
 
 
Approaches and ways of working that
fully recognise the uniqueness of the
individual and establish this as the basis
for the planning and d
elivery of care.
 
Brooker (2007, p13) discussion of
person centred care (practice)
This is discussed in the context of dementia but the
principles are applicable to any area of social care and
health – the VIPS model
V
 – Value base (principles and worth of something)
which asserts the absolute value of human life
regardless of age or cognitive  (thought processes)
ability
I
 – individualised approach recognising uniqueness
 
 
Brooker (2007, p13) discussion of person
centred care (applicable to practice)
P
 – Understanding the world from the
perspective of the individual accessing and
using services
S
 – Providing a social environment that
supports psychological needs (psychological –
mental and emotional)
 
 
Discussion
 
 
How are we unique?
Describe some of our
characteristics and experiences
that make us different.
A theory can be defined as an interpretation (understanding) of
phenomena (experiences, events or happenings).
Theories seek to generate an understanding of why or how
something is experienced but they are not absolute (fixed)
because they can be rejected or modified (adapted) (Teater,
2014; Parahoo, 2014).
 Context is the background, circumstance or framework of
something.
 
 
Introduction to the theoretical context
that underpins person centred practice
 
Therefore a theoretical context is:
The theories (and models) that
influence our thinking on why and
how person centred practice in
social care and health should exist.
 
 
Introduction to the theoretical context
that underpins person centred practice
 
 
 
 
Introduction to the theoretical context
that underpins person centred practice
During this 
unit 
you
 will be introduced to:
 Biopsychosocial model
 PCS (Personal, Cultural, Social) model
 Functionalism
 Conflict theory
 
Theory of the hierarchy of human need
 Development psychological perspective
Legislation is the process of making laws (enforceable rules)
and ‘legislation’ is the collective term used for laws.
 
The National Assembly for Wales is the democratically elected
body that represents the interests of Wales and its people,
makes laws for Wales, and holds the Welsh Government to
account (National Assembly for Wales, 2017).
 
Some law making is devolved (e.g. in relation health and social
welfare) enabling the Welsh Government to make laws but
other law making (e.g. welfare, benefits and social security)
remain with the UK government.
 A context is the background, circumstance or framework of
something.
 
 
Introduction to the legislative context
that underpins person centred practice
 
Therefore the legislative context
is the legislation that directs our
behaviour and determines our
accountability in social care and
health.
 
 
Introduction to the legislative context
that underpins person centred practice
 
 
 
 
Introduction to the legislative context
that underpins person centred practice
During this unit you
 will gain knowledge on
legislation such as:
  Welsh Language (Wales) Measure 2011
  Human Rights Act 1998
  Mental Capacity Act 2005
  Equality Act 2010
 Social Services and Well-being (Wales) Act
 Well-being of Future Generations (Wales) Act
 
 
 
Introduction to the policy context that
underpins person centred practice
Public policy is a set of decisions made by those
with responsibility for an area of public life. 
These
decisions influence people’s actions, including
organisations and individuals (Sykes, 2011).
 Public policy is often supported by relevant
legislation.
 
A context is the background, circumstance or
framework of something. 
 
 
 
Introduction to the policy context that
underpins person centred practice
Therefore a policy context is:
Policies that influence our thinking and
behaviour in relation to
 p
erson
centred practice
 in social care and
health
 
 
 
Introduction to the policy context that
underpins person centred practice
During this unit you
 will gain knowledge
of policies including:
-Cymraeg 2050 Welsh language strategy
- Social Services and Well-being (Wales) Act
reference to preventative services, wellbeing
and assessing the needs of individuals
 
 
 
You will become very familiar with
Codes of Practice 
During this unit you
 will become very familiar
with Codes of Practice and values (principles,
thoughts and beliefs).
Codes of Practice provide guidance on how
legislation should be implemented as an
inherent part of regulation (the process of
enforcing laws).
Values inform our approaches and behaviours.
 
Social Care Wales Code of Professional Practice for Social Care
https://socialcare.wales/landing-page/code-of-professional-
practice-and-guidance?record-language-choice=en-cy
NHS Code of Conduct for Healthcare Support Workers in Wales
http://www.wales.nhs.uk/nhswalescodeofconductandcodeofpr
actice
Nursing and Midwifery Council (NMC) Prioritise People part of
NMC Code
https://www.nmc.org.uk/standards/code/read-the-code-
online/#second
 
 
Codes of Practice 
 
The Social Care Manager; Practice Guidance for Social Care
Managers registered with Social Care Wales
https://socialcare.wales/cms_assets/file-uploads/SCW-
SocCareMan-ENG-Mar19.pdf
NHS Values and Standards of Behaviour Framework of the NHS
website
http://www.wales.nhs.uk/governance-emanual/values-and-
standards-of-behaviour-framew
 
 
Codes of Practice 
 
 
 
 
Discussion
Having gained some understanding of what
 theory, legislation
and policy is – identify links between the three in terms of
influencing person centred practice – how might knowledge of
theory, policy and practice influence your values and
behaviours as a future manager and leader?
Person centred
practice
Policy
Theory
Legislation
Your future
values and
behaviours
References
 
Brooker, D. (2007) 
Person-centred dementia care making services better. 
L
ondon;Philadelphia : Jessica Kingsley
Publishers
National Assembly for Wales (2017) 
Governance of Wales: Who is responsible for what?  
Available at:
http://www.assembly.wales/en/abthome/role-of-assembly-how-it-works/Pages/governance-of-wales.aspx
(Accessed: 4 September 2018).
Parahoo, K. (2014) 
Nursing research: principles, process and issues.
 Basingstoke, Hampshire: Palgrave
Macmillan.
Sykes, S. (2011) ‘Policy? What is it? How is it made?’ in Porter, E. and Coles, L. (eds). (2011) 
Policy and strategy
for improving health and wellbeing. 
Exeter : Learning Matters, pp. 1- 20. 
Dawsonera
 [Online]. Available at:
https://www.dawsonera.com
(Accessed: 4 September 2018).
Teater, B. (2014) 
An introduction to applying social work theories and methods.
 2
nd
 edn. 
Dawsonera 
[Online].
Available at: 
https://www.dawsonera.com 
  (Accessed: 4 September 2018).
You will find references for Codes of Conduct within your learning materials for this unit.
 
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This unit introduces learners to research, theories, models, legislation, regulation, and policy influencing person-centred practice in social care and health services. It explores the uniqueness of individuals, the importance of individualized care, and the theoretical background supporting person-centred approaches.

  • Person-Centred Practice
  • Social Care
  • Health Services
  • Legislation
  • Theories

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  1. Unit aim The aim of this unit is to introduce the learner to research, theories, models, legislation, regulation and policy that inform and influence the requirement to lead and manage person centred practice in social care and health services.

  2. What is person centred practice ? Discussion: What words come to mind when you think about person centred practice? Why are we learning about person centred practice at the start of a leadership and management in social care and health award?

  3. Social Care Wales Code of Professional Practice for Social Care (2017) definition of person centred working Approaches and ways of working that fully recognise the uniqueness of the individual and establish this as the basis for the planning and delivery of care.

  4. Brooker (2007, p13) discussion of person centred care (practice) This is discussed in the context of dementia but the principles are applicable to any area of social care and health the VIPS model V Value base (principles and worth of something) which asserts the absolute value of human life regardless of age or cognitive (thought processes) ability I individualised approach recognising uniqueness

  5. Brooker (2007, p13) discussion of person centred care (applicable to practice) P Understanding the world from the perspective of the individual accessing and using services S Providing a social environment that supports psychological needs (psychological mental and emotional)

  6. Discussion How are we unique? Describe some of our characteristics and experiences that make us different.

  7. Introduction to the theoretical context that underpins person centred practice A theory can be defined as an interpretation (understanding) of phenomena (experiences, events or happenings). Theories seek to generate an understanding of why or how something is experienced but they are not absolute (fixed) because they can be rejected or modified (adapted) (Teater, 2014; Parahoo, 2014). Context is the background, circumstance or framework of something.

  8. Introduction to the theoretical context that underpins person centred practice Therefore a theoretical context is: The theories (and models) that influence our thinking on why and how person centred practice in social care and health should exist.

  9. Introduction to the theoretical context that underpins person centred practice During this unit you will be introduced to: Biopsychosocial model PCS (Personal, Cultural, Social) model Functionalism Conflict theory Theory of the hierarchy of human need Development psychological perspective

  10. Introduction to the legislative context that underpins person centred practice Legislation is the process of making laws (enforceable rules) and legislation is the collective term used for laws. The National Assembly for Wales is the democratically elected body that represents the interests of Wales and its people, makes laws for Wales, and holds the Welsh Government to account (National Assembly for Wales, 2017). Some law making is devolved (e.g. in relation health and social welfare) enabling the Welsh Government to make laws but other law making (e.g. welfare, benefits and social security) remain with the UK government. A context is the background, circumstance or framework of something.

  11. Introduction to the legislative context that underpins person centred practice Therefore the legislative context is the legislation that directs our behaviour and determines our accountability in social care and health.

  12. Introduction to the legislative context that underpins person centred practice During this unit you will gain knowledge on legislation such as: Welsh Language (Wales) Measure 2011 Human Rights Act 1998 Mental Capacity Act 2005 Equality Act 2010 Social Services and Well-being (Wales) Act Well-being of Future Generations (Wales) Act

  13. Introduction to the policy context that underpins person centred practice Public policy is a set of decisions made by those with responsibility for an area of public life. These decisions influence people s actions, including organisations and individuals (Sykes, 2011). Public policy is often supported by relevant legislation. A context is the background, circumstance or framework of something.

  14. Introduction to the policy context that underpins person centred practice Therefore a policy context is: Policies that influence our thinking and behaviour in relation to person centred practice in social care and health

  15. Introduction to the policy context that underpins person centred practice During this unit you will gain knowledge of policies including: -Cymraeg 2050 Welsh language strategy - Social Services and Well-being (Wales) Act reference to preventative services, wellbeing and assessing the needs of individuals

  16. You will become very familiar with Codes of Practice During this unit you will become very familiar with Codes of Practice and values (principles, thoughts and beliefs). Codes of Practice provide guidance on how legislation should be implemented as an inherent part of regulation (the process of enforcing laws). Values inform our approaches and behaviours.

  17. Codes of Practice Social Care Wales Code of Professional Practice for Social Care https://socialcare.wales/landing-page/code-of-professional- practice-and-guidance?record-language-choice=en-cy NHS Code of Conduct for Healthcare Support Workers in Wales http://www.wales.nhs.uk/nhswalescodeofconductandcodeofpr actice Nursing and Midwifery Council (NMC) Prioritise People part of NMC Code https://www.nmc.org.uk/standards/code/read-the-code- online/#second

  18. Codes of Practice The Social Care Manager; Practice Guidance for Social Care Managers registered with Social Care Wales https://socialcare.wales/cms_assets/file-uploads/SCW- SocCareMan-ENG-Mar19.pdf NHS Values and Standards of Behaviour Framework of the NHS website http://www.wales.nhs.uk/governance-emanual/values-and- standards-of-behaviour-framew

  19. Discussion Having gained some understanding of what theory, legislation and policy is identify links between the three in terms of influencing person centred practice how might knowledge of theory, policy and practice influence your values and behaviours as a future manager and leader? Person centred practice Your future values and behaviours Legislation Theory Policy

  20. References Brooker, D. (2007) Person-centred dementia care making services better. London;Philadelphia : Jessica Kingsley Publishers National Assembly for Wales (2017) Governance of Wales: Who is responsible for what? Available at: http://www.assembly.wales/en/abthome/role-of-assembly-how-it-works/Pages/governance-of-wales.aspx (Accessed: 4 September 2018). Parahoo, K. (2014) Nursing research: principles, process and issues. Basingstoke, Hampshire: Palgrave Macmillan. Sykes, S. (2011) Policy? What is it? How is it made? in Porter, E. and Coles, L. (eds). (2011) Policy and strategy for improving health and wellbeing. Exeter : Learning Matters, pp. 1- 20. Dawsonera [Online]. Available at: https://www.dawsonera.com(Accessed: 4 September 2018). Teater, B. (2014) An introduction to applying social work theories and methods. 2nd edn. Dawsonera [Online]. Available at: https://www.dawsonera.com (Accessed: 4 September 2018). You will find references for Codes of Conduct within your learning materials for this unit.

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