PEAK 2.0: Essential Business Strategies for LTC Future

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Explore the insights from the PEAK 2.0 presentation focusing on challenges, opportunities, financial figures, staff and customer desires in the LTC industry. Discover the impact of quality on overall satisfaction levels and the correlation between different stages of care and resident experience within nursing homes.


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  1. PEAK 2.0: Essential for the Business Future of LTC

  2. Presentation Overview

  3. Challenges & Opportunities

  4. 33% $222,750

  5. $222,750

  6. $371,250 PEAK 2.0 Example

  7. What do staff want?

  8. What do customers want in regards to workforce?

  9. 22% 15%

  10. $574,875 PEAK 2.0 Example

  11. Quality

  12. 94 Homes at Levels 3 - 5 93 *** Residents overall satisfaction with their nursing homes does not increase significantly until Stage 4 (relative to Stage 0). 92 90 % Good/ Excellent 89 88 87 86 86 Stage 0 Stage 1 85 84 Stage 2 Stage 3 82 Stage 4 80 Overall Satisfaction Stage: F(4,102)=2.85, p=0.0278 Stage 0 = Homes not in PEAK Stage 1 = Homes in Foundation Year Stage 2 = Homes at Level 1 Stage 3 = Homes at Level 2 Stage 4 = Homes at Levels 3-5

  13. 90 Homes at Levels 3-5 * 88 Homes at Levels 3-5 * 88 87 86 85 84 Homes at the Foundation Level 84 84 % Good/ Excellent * 83 83 83 83 83 82 82 82 82 81 80 Stage 0 80 Stage 1 Stage 2 78 Stage 3 Stage 4 76 Overall Quality of Life Stage: F(4, 106)>1.9, p<0.15 Overall Overall Quality of Care Stage: F(4, 106)>1.9, p<0.15 Stage: F(4, 106)>1.9, p<0.15 Quality of Service Stage 0 = Homes not in PEAK Stage 1 = Homes in Foundation Year Stage 2 = Homes at Level 1 Stage 3 = Homes at Level 2 Stage 4 = Homes at Levels 3-5

  14. 85x

  15. Conclusions

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