Patient Survey Results at Moore Street Surgery - August 2017

Survey results from August 2017 at Moore Street Surgery, based on responses from 70 patients, covering demographics, satisfaction levels, accessibility, and quality of care. The data includes information on sex distribution, ethnic origin, presence of disabilities, ease of contact, receptionist helpfulness, appointment availability, waiting times, practice hours satisfaction, and quality of care provided by doctors. Visual representations accompany each section, offering a detailed overview of patient feedback.

• Patient survey
• Moore Street Surgery
• August 2017
• Healthcare
• Satisfaction

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Uploaded on Aug 31, 2024 | 0 Views

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1. PATIENT SURVEY RESULTS MOORE STREET SURGERY August 2017 (From 70 patients) Survey Results August 2017 (70 patients) 1

2. Sex Left Blank, 1 Male, 23 Female, 36 Survey Results August 2017 (70 patients) 2

3. Ethnic Origin Romanian, 1 Left Blank, 11 Black African, 1 White British, 57 Survey Results August 2017 (70 patients) 3

4. Do you have a disability? Left Blank, 10 Yes, 22 No, 38 Survey Results August 2017 (70 patients) 4

5. Do you have long standing illness? Left Blank, 8 Yes, 34 No, 28 Survey Results August 2017 (70 patients) 5

6. 30 25 Excellent 20 Very Good 15 Good Fair 10 Poor 5 Left Blank 0 Generally, how easy is it to get through to the practice by telephone? Survey Results August 2017 (70 patients) 6

7. 30 25 Excellent 20 Very Good Good 15 Fair 10 Poor Left Blank 5 0 How helpful do you find the receptionists? Survey Results August 2017 (70 patients) 7

8. 30 25 20 Excellent Very Good 15 Good 10 Fair 5 Poor Left Blank 0 Are you able to get an appointment to see or speak to someone in a reasonable time scale? Survey Results August 2017 (70 patients) 8

9. 25 20 Excellent 15 Very Good Good 10 Fair 5 Poor Left Blank 0 How do you find the length of time you wait to be seen one you arrive for you appointment? Survey Results August 2017 (70 patients) 9

10. 35 30 25 Excellent Very Good 20 Good 15 Fair 10 Poor 5 Left Blank 0 How happy are you with the hours the practice is currently open? Survey Results August 2017 (70 patients) 10

11. 35 30 Excellent 25 Very Good 20 Good 15 Fair Poor 10 Left Blank 5 0 Quality of care by the doctor you see? Survey Results August 2017 (70 patients) 11

12. 35 30 Excellent 25 Very Good 20 Good 15 Fair Poor 10 Left Blank 5 0 Quality of care by the nurse you see? Survey Results August 2017 (70 patients) 12

13. 30 25 Excellent 20 Very Good 15 Good Fair 10 Poor 5 Left Blank 0 Overall, how would you describe you experience of the practice? Survey Results August 2017 (70 patients) 13

14. 25 20 Excellent 15 Very Good Good 10 Fair Poor 5 Left Blank 0 Quality of services provided by the surgery? Survey Results August 2017 (70 patients) 14

15. Are you aware of ON-LINE BOOKING OF APPOINTMENTS? Yes No Left Blank Not Sure Survey Results August 2017 (70 patients) 15

16. Are you aware of ON-LINE ORDERING OF PRESCRIPTIONS? Yes No Left Blank Not Sure Survey Results August 2017 (70 patients) 16

17. Are you aware of ELECTRONIC PRESCRIBING? Yes No Left Blank Not Sure Survey Results August 2017 (70 patients) 17

18. Would you recommend this Surgery to you family and friends? Yes No Left Blank Not Sure Survey Results August 2017 (70 patients) 18