Pathways: Student Success Initiative Overview
Steve Wisniewski
Vice Provost for Budget &
Analytics
Web: www.pathways.pitt.edu
Web: www.pathways.pitt.edu
Email: PathwaysHelp@pitt.edu
Email: PathwaysHelp@pitt.edu
Amanda Brodish
Director of Data Analytics &
Pathways for Student Success
Outline
•
What is Pathways? Why Pathways?
•
Components of Pathways
•
Implementation Timeline
•
Questions
What is Pathways?
•
Student success initiative designed to
help staff at Pitt most effectively serve
students
•
Advising and analytics components
Why Pathways?
•
Student’s advising notes in multiple systems
•
No consistent way to refer students to other units
•
No proactive way to ID students who need support
•
Improve retention and graduation rates
•
Reduce gaps in achievement
•
Steering Committee
•
Faculty Committee
•
Student Committee
•
Implementation Committee
Committee Structure
Components of Pathways
1.
Navigate Student: Student-facing
phone app
2.
Navigate: Advisor-facing platform
3.
Othot Predictive Analytics platform
4.
Recommendation Engine
Navigate Student
App
•
In-Take Survey
•
Tips/To Dos/Events
•
Appointment Scheduling
•
Study Group
•
Resources
•
Holds
Navigate Platform
•
Advisor-facing platform
•
Displays PS data in a user-friendly way
•
Used for:
Scheduling appointments
Leaving notes/summaries of advising appointments
Referring students to other offices
Messaging students
Navigate Platform
•
Key features
Direct link to student’s Academic Advising Report
Student’s picture
Watch lists
Appointment campaign
Easy tracking of appointments, cancelations, and no
shows
Navigate Platform – Security
•
Pathways uses
role-level
security rather than
row-level
security in PeopleSoft
•
Developed job-specific roles: e.g., advisor role
vs. front desk role
•
Approach is FERPA-compliant, but requires
enhanced attention to what information should
be included in an advising report or note
Navigate Platform – What goes in
•
A
l
l
u
s
e
r
s
m
u
s
t
w
a
t
c
h
F
E
R
P
A
v
i
d
e
o
•
Pathways team has developed best practices
on what to include in advising notes and reports
Navigate Platform – What goes in
Navigate Platform – What goes in
•
A
l
l
u
s
e
r
s
m
u
s
t
w
a
t
c
h
F
E
R
P
A
v
i
d
e
o
•
Pathways team has developed best practices
on what to include in advising notes and reports
•
Working group of advisors to develop
Pathways-specific documentation guidelines
•
Upcoming workshops on documentation and
referrals
•
Used to help students based on the job
responsibilities for which access was granted
Navigate Platform – What goes out
Othot Platform
•
Predictive Analytics around “High Impact
Questions” (HIQs)
Retained through the current year/term
Graduate within six years
Post-graduation placement
•
Information shared with advisors, not students
•
Broadly released only after thorough vetting
Othot Platform
•
Worked with student committee to develop an
opt-out process and communication plan
•
Working with student committee and pilot group
of advisors on how to communicate results of
models to students
•
Next HIQ will focus on student engagement
Recommendation
Engine
•
Recommends Non-Academic Activities
Study Abroad
Outside the Classroom Curriculum
•
Recommendations not shared directly
with students
Implementation
•
Where we have been
•
Where we are going
•
1
st
year Engineering
•
All UG in Nursing
•
All UG in SCI
•
ASSSA
•
Residence Life
•
Tutoring in Nursing
Color Key
Color Key
Primary Academic
Advising Unit
Support Unit
Tutoring
Year 1 Success Story!
“
In general, the Pathways software has definitely
helped me as an advisor to stay organized and
document the interactions I have had with my
students. After a large number of students were
added to my advising case load, I was able to use
the notes the previous advisor entered in Pathways
to become informed about the students. Also, the
software gave my students the autonomy—and the
responsibility—to schedule an appointment with me
when they needed me. This gave the students a
chance to learn when they needed me, but also know
that there was someone there to help
.”
Devin Kiska,
Academic Advisor
in the Swanson
School of
Engineering
•
1
st
year Engineering
•
All UG in Nursing
•
All UG in SCI
•
ASSSA
•
Residence Life
•
Tutoring in Nursing
•
All UG in Engineering
•
All UG in CGS
•
Dietrich Advising
Center
•
TRIO/SSS Program
•
Pitt EXCEL
•
Engineering Retention
•
Academic Coaching
•
Honors College
•
PIC – Health Careers
•
Veterans Services
•
Career Center
•
International Services
•
Pitt-Bradford Advising
Center
•
Pitt-Bradford Bio &
Health Division
•
Pitt-Greensburg
Advising Center
•
Pitt-Johnstown
Academic Success
Center
Color Key
Color Key
Primary Academic
Advising Unit
Support Unit
Tutoring
Year 2 Success Story!
“
W
h
e
n
[
o
u
r
r
e
c
e
p
t
i
o
n
i
s
t
]
w
a
s
h
e
r
e
,
s
h
e
s
p
e
n
t
t
h
e
m
a
j
o
r
i
t
y
o
f
h
e
r
d
a
y
o
n
…
t
r
a
n
s
f
e
r
s
.
S
h
e
t
o
l
d
m
e
b
e
f
o
r
e
s
h
e
l
e
f
t
t
h
a
t
s
h
e
s
p
e
n
t
a
n
y
w
h
e
r
e
f
r
o
m
4
–
6
h
o
u
r
s
o
n
t
r
a
n
s
f
e
r
s
,
p
r
i
m
a
r
i
l
y
b
e
c
a
u
s
e
s
h
e
w
a
s
t
r
y
i
n
g
t
o
c
o
n
t
a
c
t
t
h
e
m
v
i
a
p
h
o
n
e
.
I
e
x
p
e
r
i
e
n
c
e
d
t
h
a
t
f
o
r
a
s
h
o
r
t
t
i
m
e
b
e
f
o
r
e
c
r
e
a
t
i
n
g
a
c
a
m
p
a
i
g
n
f
o
r
T
r
a
n
s
f
e
r
s
t
u
d
e
n
t
s
t
o
s
c
h
e
d
u
l
e
t
h
e
i
r
a
p
p
o
i
n
t
m
e
n
t
s
.
N
o
w
,
I
s
p
e
n
d
a
b
o
u
t
a
n
h
o
u
r
e
a
c
h
d
a
y
o
n
t
r
a
n
s
f
e
r
s
.
T
h
a
t
’
s
a
s
a
v
i
n
g
s
o
f
3
–
5
h
o
u
r
s
a
d
a
y
!
C
a
m
p
a
i
g
n
’
s
w
o
r
k
!
”
- Maggie Schneider, Assistant Director, Dietrich School Advising Center
•
1
st
year Engineering
•
All UG in Nursing
•
All UG in SCI
•
ASSSA
•
Residence Life
•
Tutoring in Nursing
•
All UG in Engineering
•
All UG in CGS
•
Dietrich Advising
Center
•
TRIO/SSS Program
•
Pitt EXCEL
•
Engineering Retention
•
Academic Coaching
•
Honors College
•
PIC – Health Careers
•
Veterans Services
•
Career Center
•
International Services
•
Biological Sciences
•
English & Film
Studies
•
UCIS Certificate
Advisors
•
Financial Aid
Wellness Center
•
Study Lab Tutoring
•
Pitt-Bradford Tutoring
•
Components of Pitt-
Johnstown Tutoring
•
Pitt-Greensburg
Career Center
•
Pitt-Bradford Advising
Center
•
Pitt-Bradford Bio &
Health Division
•
Pitt-Greensburg
Advising Center
•
Pitt-Johnstown
Academic Success
Center
Color Key
Color Key
Primary Academic
Advising Unit
Support Unit
Tutoring
•
1
st
year Engineering
•
All UG in Nursing
•
All UG in SCI
•
ASSSA
•
Residence Life
•
Tutoring in Nursing
•
All UG in Engineering
•
All UG in CGS
•
Dietrich Advising
Center
•
TRIO/SSS Program
•
Pitt EXCEL
•
Engineering Retention
•
Academic Coaching
•
Honors College
•
PIC – Health Careers
•
Veterans Services
•
Career Center
•
International Services
•
Biological Sciences
•
English & Film
Studies
•
UCIS Certificate
Advisors
•
Financial Aid
Wellness Center
•
Study Lab Tutoring
•
Pitt-Bradford Tutoring
•
Components of Pitt-
Johnstown Tutoring
•
Pitt-Greensburg
Career Center
•
All UG in Social Work
•
All UG in SHRS
•
All UG in Dental Med
•
Communications
•
Economics
•
Neuroscience
•
Political Science
•
Psychology
•
Study Abroad
•
Student Services in
Pharmacy
•
Math Assistance
Center
•
Pitt-Bradford Comm &
Arts and Beh & Social
Sci Divisions
•
Pitt-Greensburg key
academic affairs
•
Pitt-Johnstown
interested faculty
•
Pitt-Johnstown Career
Center
•
Pitt-Bradford Advising
Center
•
Pitt-Bradford Bio &
Health Division
•
Pitt-Greensburg
Advising Center
•
Pitt-Johnstown
Academic Success
Center
Color Key
Color Key
Primary Academic
Advising Unit
Support Unit
Tutoring
•
1
st
year Engineering
•
All UG in Nursing
•
All UG in SCI
•
ASSSA
•
Residence Life
•
Tutoring in Nursing
•
All UG in Engineering
•
All UG in CGS
•
Dietrich Advising
Center
•
TRIO/SSS Program
•
Pitt EXCEL
•
Engineering Retention
•
Academic Coaching
•
Honors College
•
PIC – Health Careers
•
Veterans Services
•
Career Center
•
International Services
•
Biological Sciences
•
English & Film
Studies
•
UCIS Certificate
Advisors
•
Financial Aid
Wellness Center
•
Study Lab Tutoring
•
Pitt-Bradford Tutoring
•
Components of Pitt-
Johnstown Tutoring
•
Pitt-Greensburg
Career Center
•
All UG in Social Work
•
All UG in SHRS
•
All UG in Dental Med
•
Communications
•
Economics
•
Neuroscience
•
Political Science
•
Psychology
•
Study Abroad
•
Student Services in
Pharmacy
•
Math Assistance
Center
•
Pitt-Bradford Comm &
Arts and Beh & Social
Sci Divisions
•
Pitt-Greensburg key
academic affairs
•
Pitt-Johnstown
interested faculty
•
Pitt-Johnstown Career
Center
•
Anthropology
•
Chemistry
•
Geology &
Environmental Science
•
History
•
Mathematics
•
Physics & Astronomy
•
Sociology
•
Statistics
•
Pitt-Bradford Advising
Center
•
Pitt-Bradford Bio &
Health Division
•
Pitt-Greensburg
Advising Center
•
Pitt-Johnstown
Academic Success
Center
Color Key
Color Key
Primary Academic
Advising Unit
Support Unit
Tutoring
•
Remaining Dietrich
Departments
Referrals
Questions?
Web: www.pathways.pitt.edu
Web: www.pathways.pitt.edu
Email: PathwaysHelp@pitt.edu
Email: PathwaysHelp@pitt.edu
Student success initiative at Pitt to enhance staff support for students through integrated advising and analytics components. Learn about Pathways' objectives, committee structure, and key components like Navigate Student app and Advisor platform.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Steve Wisniewski Vice Provost for Budget & Analytics Amanda Brodish Director of Data Analytics & Pathways for Student Success Web: www.pathways.pitt.edu Email: PathwaysHelp@pitt.edu
Outline What is Pathways? Why Pathways? Components of Pathways Implementation Timeline Questions
What is Pathways? Student success initiative designed to help staff at Pitt most effectively serve students Advising and analytics components
Why Pathways? Student s advising notes in multiple systems No consistent way to refer students to other units No proactive way to ID students who need support Improve retention and graduation rates Reduce gaps in achievement
Committee Structure Steering Committee Faculty Committee Student Committee Implementation Committee
Components of Pathways 1. Navigate Student: Student-facing phone app 2. Navigate: Advisor-facing platform 3. Othot Predictive Analytics platform 4. Recommendation Engine
Navigate Student App In-Take Survey Tips/To Dos/Events Appointment Scheduling Study Group Resources Holds
Navigate Platform Advisor-facing platform Displays PS data in a user-friendly way Used for: Scheduling appointments Leaving notes/summaries of advising appointments Referring students to other offices Messaging students
Navigate Platform Key features Direct link to student s Academic Advising Report Student s picture Watch lists Appointment campaign Easy tracking of appointments, cancelations, and no shows
Navigate Platform Security Pathways uses role-level security rather than row-level security in PeopleSoft Developed job-specific roles: e.g., advisor role vs. front desk role Approach is FERPA-compliant, but requires enhanced attention to what information should be included in an advising report or note
Navigate Platform What goes in All users must watch FERPA video Pathways team has developed best practices on what to include in advising notes and reports
Navigate Platform What goes in All users must watch FERPA video Pathways team has developed best practices on what to include in advising notes and reports Working group of advisors to develop Pathways-specific documentation guidelines Upcoming workshops on documentation and referrals
Navigate Platform What goes out Used to help students based on the job responsibilities for which access was granted Appropriate Use Inform an advising appointment Identify struggling students Identify groups of students eligible for awards Inappropriate Use Decide what grade to give a student Identify research participants Satisfy your curiosity about a student
Othot Platform Predictive Analytics around High Impact Questions (HIQs) Retained through the current year/term Graduate within six years Post-graduation placement Information shared with advisors, not students Broadly released only after thorough vetting
Othot Platform Worked with student committee to develop an opt-out process and communication plan Working with student committee and pilot group of advisors on how to communicate results of models to students Next HIQ will focus on student engagement
Recommendation Engine Recommends Non-Academic Activities Study Abroad Outside the Classroom Curriculum Recommendations not shared directly with students
Implementation Where we have been Where we are going AY2019 AY2020 AY2021
AY18-19 Fall 2019 Spring 2020 Fall 2020 Spring 2021 1st year Engineering All UG in Nursing All UG in SCI ASSSA Residence Life Tutoring in Nursing Color Key Primary Academic Advising Unit Support Unit Tutoring
Year 1 Success Story! In general, the Pathways software has definitely helped me as an advisor to stay organized and document the interactions I have had with my students. After a large number of students were added to my advising case load, I was able to use the notes the previous advisor entered in Pathways to become informed about the students. Also, the software gave my students the autonomy and the responsibility to schedule an appointment with me when they needed me. This gave the students a chance to learn when they needed me, but also know that there was someone there to help. Devin Kiska, Academic Advisor in the Swanson School of Engineering
AY18-19 Fall 2019 Spring 2020 Fall 2020 Spring 2021 1st year Engineering All UG in Nursing All UG in SCI ASSSA Residence Life Tutoring in Nursing All UG in Engineering All UG in CGS Dietrich Advising Center TRIO/SSS Program Pitt EXCEL Engineering Retention Academic Coaching Honors College PIC Health Careers Veterans Services Career Center International Services Pitt-Bradford Advising Center Pitt-Bradford Bio & Health Division Pitt-Greensburg Advising Center Pitt-Johnstown Academic Success Center Color Key Primary Academic Advising Unit Support Unit Tutoring
Year 2 Success Story! When [our receptionist] was here, she spent the majority of her day on transfers. She told me before she left that she spent anywhere from 4 6 hours on transfers, primarily because she was trying to contact them via phone. I experienced that for a short time before creating a campaign for Transfer students to schedule their appointments. Now, I spend about an hour each day on transfers. That s a savings of 3 5 hours a day! Campaign s work! - Maggie Schneider, Assistant Director, Dietrich School Advising Center
AY18-19 Fall 2019 Spring 2020 Fall 2020 Spring 2021 1st year Engineering All UG in Nursing All UG in SCI ASSSA Residence Life Tutoring in Nursing All UG in Engineering All UG in CGS Dietrich Advising Center TRIO/SSS Program Pitt EXCEL Engineering Retention Academic Coaching Honors College PIC Health Careers Veterans Services Career Center International Services Biological Sciences English & Film Studies UCIS Certificate Advisors Financial Aid Wellness Center Study Lab Tutoring Pitt-Bradford Advising Center Pitt-Bradford Bio & Health Division Pitt-Greensburg Advising Center Pitt-Johnstown Academic Success Center Pitt-Bradford Tutoring Components of Pitt- Johnstown Tutoring Pitt-Greensburg Career Center Color Key Primary Academic Advising Unit Support Unit Tutoring
AY18-19 Fall 2019 Spring 2020 Fall 2020 Spring 2021 1st year Engineering All UG in Nursing All UG in SCI ASSSA Residence Life Tutoring in Nursing All UG in Engineering All UG in CGS Dietrich Advising Center TRIO/SSS Program Pitt EXCEL Engineering Retention Academic Coaching Honors College PIC Health Careers Veterans Services Career Center International Services Biological Sciences English & Film Studies UCIS Certificate Advisors Financial Aid Wellness Center Study Lab Tutoring All UG in Social Work All UG in SHRS All UG in Dental Med Communications Economics Neuroscience Political Science Psychology Study Abroad Student Services in Pharmacy Math Assistance Center Pitt-Bradford Advising Center Pitt-Bradford Bio & Health Division Pitt-Greensburg Advising Center Pitt-Johnstown Academic Success Center Pitt-Bradford Tutoring Components of Pitt- Johnstown Tutoring Pitt-Greensburg Career Center Pitt-Bradford Comm & Arts and Beh & Social Sci Divisions Pitt-Greensburg key academic affairs Pitt-Johnstown interested faculty Pitt-Johnstown Career Center Color Key Primary Academic Advising Unit Support Unit Tutoring
AY18-19 Fall 2019 Spring 2020 Fall 2020 Spring 2021 1st year Engineering All UG in Nursing All UG in SCI ASSSA Residence Life Tutoring in Nursing All UG in Engineering All UG in CGS Dietrich Advising Center TRIO/SSS Program Pitt EXCEL Engineering Retention Academic Coaching Honors College PIC Health Careers Veterans Services Career Center International Services Biological Sciences English & Film Studies UCIS Certificate Advisors Financial Aid Wellness Center Study Lab Tutoring All UG in Social Work All UG in SHRS All UG in Dental Med Communications Economics Neuroscience Political Science Psychology Study Abroad Student Services in Pharmacy Math Assistance Center Anthropology Chemistry Geology & Environmental Science History Mathematics Physics & Astronomy Sociology Statistics AY2022 Pitt-Bradford Advising Center Pitt-Bradford Bio & Health Division Pitt-Greensburg Advising Center Pitt-Johnstown Academic Success Center Pitt-Bradford Tutoring Components of Pitt- Johnstown Tutoring Pitt-Greensburg Career Center Pitt-Bradford Comm & Arts and Beh & Social Sci Divisions Pitt-Greensburg key academic affairs Pitt-Johnstown interested faculty Pitt-Johnstown Career Center Remaining Dietrich Departments Color Key Primary Academic Advising Unit Support Unit Tutoring
Referrals Currently in Platform Academic Advisor Financial Aid Honors College PIC Health Careers Residence Life Study Abroad Veterans Services Coming Soon International Services Career Center Study Lab Academic Coaching
Questions? Web: www.pathways.pitt.edu Email: PathwaysHelp@pitt.edu
