Outcomes Research

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Created by the School of Pharmacy
Relations Committee for AMCP
Updated: January 2020
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Define outcomes research in managed care (MC)
Discuss what is measured in clinical, economic and humanistic
outcomes research
Describe the tools used to measure clinical, economic and
humanistic outcomes
Explain the application of outcomes research
Identify a MC pharmacist
s role in outcomes research
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Assesses the end results of particular health care practices,
medical interventions, and policies on the health status of the
patient
 
Involves identifying, measuring, and evaluating the effects of
medical care in the real world setting
 
Guides and provides evidence for health care decision-makers
to develop better ways to monitor the quality of care
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RCT
Randomized
Clinical
Trials
Efficacy and safety in
a small population
with a restricted study
protocol
Decision makers need real
world information to make
health care decisions for large
populations within defined
budgets
Patient
Population
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Real World Data
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RCTs
High internal validity
Limited generalizability
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Observational studies, patient registries, etc.
High external validity
Lack of Controls
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Aligned with perspectives of national and state/federal
organizations supporting quality improvement in managed care
Examples of quality indicators
Health Plan Employer Data and Information Set (HEDIS)
Centers for Medicare and Medicaid Services (CMS) outcomes
requirement for Medicare Part D sponsored medication therapy
management programs
CMS Star Ratings
AMCP Catalog of Quality Indicators & Developing a Robust Quality
Measurement for Medicare Part D
Others – PQA, NCQA
 
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Measurable changes in health status due to an intervention
Intermediate: 
blood pressure, glucose, LDL-cholesterol, A1c
Final: 
stroke, myocardial infarction, death
 
Evaluated using clinical trials/post-marketing reports
 
Examples:
Disease
: Impact of diabetes on patients
Intervention
: Statins for secondary prevention of MI/stroke
Compliance
: Bisphosphonate persistence on fracture risk
Healthcare Delivery
: Hypertension collaborative drug management impact on BP
control
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Impact of an intervention on costs
Evaluated using economic or pharmacoeconomic analyses
E.g., cost-benefit, cost-effectiveness, cost-minimization, cost-utility, budget
impact model
Examples:
Cost per cure, cost per asthma attack avoided, cost per hospital day,
incremental cost effectiveness ratio (ICER)
Types of costs
Direct medical costs: 
physician visits, hospitalizations, medication
Direct non-medical costs: 
caregiver-related , transportation
Indirect costs: 
productivity, loss of work
 
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Impact of an intervention on patient reported endpoints
 
 
Evaluated using patient questionnaires or survey
E.g., Health related quality of life (HRQOL), Disease-Based Assessment Tool
(e.g., ACR), Consumer Assessment of Health Plan Survey (CAHPS)
 
Examples:
Health-related quality of life
Patient satisfaction
Patient preference
 
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Provides evidence about benefits, risks and results of
treatments
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Including effectiveness in the real-world setting
Identifies potentially effective strategies to implement/improve
the quality and value of care
Ensures quality of current medication use or care delivery
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Who uses it?
Population level: health plans, insurers, pharmacy benefit managers
(PBMs), medical groups, government agencies, academic centers and
pharmaceutical manufacturers
Patient level: clinicians in all settings
 
Why is it used?
Populaton level: support decision-making for formulary, drug use
policies, treatment guidelines and program evaluations
Patient level: individual patient care
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Pharmacists
Physicians
Nurses
Economists
Health plans/medical groups
Government agencies
Pharmaceutical companies
Academic institutions
Other healthcare professionals
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Identify appropriate/meaningful end-points to consider in drug use
evaluation
Evaluate published clinical literature to assess validity and
usefulness of reported Outcomes Research for decision-making
Assist in the design, analysis, sensitivity testing, and evaluation of
research studies
Based on results, implement and monitor corrective action plans
Continue quality improvement for medical or non-medical
interventions
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Effectiveness and value of MC pharmacists in medication
therapy management or as a member of the patient care team
Impact of drug benefit changes on patient outcomes
Evaluation of pharmacy and medical resource utilization
Cost avoidance with formulary management
Clinical and cost effectiveness of case management programs
Difference in effectiveness between population versus targeted
interventions on overall health
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AMCP Concepts in Managed Care Pharmacy: Outcomes Research
CM Kozma, et. al. Economic, clinical, and humanistic outcomes: A planning
model for pharmacoeconomic research. 
Clin Ther
. 1993;15:1121–1132.
Motheral BR, et. al. Pharmacoeconomics and Outcomes Research: Evaluating
the Studies. 
J Manag Care Pharm. 
2000;6:S1-16.
Navarro RP, ed. Managed Care Pharmacy Practice. 2
nd
 edition. Jones and
Bartlett Publishers: Sudbury, MA; 2009.
Outcomes Research Fact Sheet, AHRQ
www.ispor.org
https://www.fda.gov/media/120060/download
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The real-world impact of an intervention is determined through
outcomes research
Outcomes research should always consider clinical, economic
and humanistic outcomes
Outcomes research should be used in continuous quality
improvement efforts
MC pharmacists can contribute to outcomes research
regardless of setting / specialty
Thank you to AMCP member 
Pranav
Patel and Michael Pazirandeh for
updating this presentation for 2020.
To improve patient health by
ensuring access to
high-quality, cost-effective
medications and other therapies.
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Explore the definition and importance of outcomes research in managed care, including the tools used to measure clinical, economic, and humanistic outcomes. Discover the role of managed care pharmacists in outcomes research.

  • outcomes research
  • managed care
  • measurement
  • clinical outcomes
  • economic outcomes
  • humanistic outcomes
  • tools
  • application
  • managed care pharmacist

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  1. Outcomes Research Created by the School of Pharmacy Relations Committee for AMCP Updated: January 2020

  2. Objectives Define outcomes research in managed care (MC) Discuss what is measured in clinical, economic and humanistic outcomes research Describe the tools used to measure clinical, economic and humanistic outcomes Explain the application of outcomes research Identify a MC pharmacist s role in outcomes research

  3. Definition of Outcomes Research Assesses the end results of particular health care practices, medical interventions, and policies on the health status of the patient Involves identifying, measuring, and evaluating the effects of medical care in the real world setting Guides and provides evidence for health care decision-makers to develop better ways to monitor the quality of care

  4. Need for Information Beyond RCTs Efficacy and safety in a small population with a restricted study protocol RCT Randomized Clinical Trials GAP Patient Population Decision makers need real world information to make health care decisions for large populations within defined budgets Real World Data

  5. Efficacy vs. Effectiveness Efficacy RCTs High internal validity Limited generalizability Effectiveness Observational studies, patient registries, etc. High external validity Lack of Controls

  6. Managed Care - Outcomes Research Aligned with perspectives of national and state/federal organizations supporting quality improvement in managed care Examples of quality indicators Health Plan Employer Data and Information Set (HEDIS) Centers for Medicare and Medicaid Services (CMS) outcomes requirement for Medicare Part D sponsored medication therapy management programs CMS Star Ratings AMCP Catalog of Quality Indicators & Developing a Robust Quality Measurement for Medicare Part D Others PQA, NCQA

  7. Quality Measurement SPO Model Structure Process Tangible Facility Staffing Outcomes Actions Adherence to guidelines Delivery of care Results Endpoints Intermediate outcomes

  8. Types of Outcomes ECHO Model Economic Outcomes Clinical Outcomes Humanistic Outcomes

  9. Clinical Outcomes Measurable changes in health status due to an intervention Intermediate: blood pressure, glucose, LDL-cholesterol, A1c Final: stroke, myocardial infarction, death Evaluated using clinical trials/post-marketing reports Examples: Disease: Impact of diabetes on patients Intervention: Statins for secondary prevention of MI/stroke Compliance: Bisphosphonate persistence on fracture risk Healthcare Delivery: Hypertension collaborative drug management impact on BP control

  10. Economic Outcomes Impact of an intervention on costs Evaluated using economic or pharmacoeconomic analyses E.g., cost-benefit, cost-effectiveness, cost-minimization, cost-utility, budget impact model Examples: Cost per cure, cost per asthma attack avoided, cost per hospital day, incremental cost effectiveness ratio (ICER) Types of costs Direct medical costs: physician visits, hospitalizations, medication Direct non-medical costs: caregiver-related , transportation Indirect costs: productivity, loss of work

  11. Humanistic Outcomes Impact of an intervention on patient reported endpoints Evaluated using patient questionnaires or survey E.g., Health related quality of life (HRQOL), Disease-Based Assessment Tool (e.g., ACR), Consumer Assessment of Health Plan Survey (CAHPS) Examples: Health-related quality of life Patient satisfaction Patient preference

  12. Importance of Outcomes Research Provides evidence about benefits, risks and results of treatments o Including effectiveness in the real-world setting Identifies potentially effective strategies to implement/improve the quality and value of care Ensures quality of current medication use or care delivery May consider all outcomes to evaluate the true value of a medical intervention to ensure high-quality decision making

  13. Utility of Outcomes Research Who uses it? Population level: health plans, insurers, pharmacy benefit managers (PBMs), medical groups, government agencies, academic centers and pharmaceutical manufacturers Patient level: clinicians in all settings Why is it used? Populaton level: support decision-making for formulary, drug use policies, treatment guidelines and program evaluations Patient level: individual patient care

  14. Who Performs Outcomes Research? Pharmacists Physicians Nurses Economists Health plans/medical groups Government agencies Pharmaceutical companies Academic institutions Other healthcare professionals

  15. Pharmacist s Role in Outcomes Research Identify appropriate/meaningful end-points to consider in drug use evaluation Evaluate published clinical literature to assess validity and usefulness of reported Outcomes Research for decision-making Assist in the design, analysis, sensitivity testing, and evaluation of research studies Based on results, implement and monitor corrective action plans Continue quality improvement for medical or non-medical interventions

  16. Examples of MC Outcomes Research Effectiveness and value of MC pharmacists in medication therapy management or as a member of the patient care team Impact of drug benefit changes on patient outcomes Evaluation of pharmacy and medical resource utilization Cost avoidance with formulary management Clinical and cost effectiveness of case management programs Difference in effectiveness between population versus targeted interventions on overall health

  17. Helpful Resources AMCP Concepts in Managed Care Pharmacy: Outcomes Research CM Kozma, et. al. Economic, clinical, and humanistic outcomes: A planning model for pharmacoeconomic research. Clin Ther. 1993;15:1121 1132. Motheral BR, et. al. Pharmacoeconomics and Outcomes Research: Evaluating the Studies. J Manag Care Pharm. 2000;6:S1-16. Navarro RP, ed. Managed Care Pharmacy Practice. 2ndedition. Jones and Bartlett Publishers: Sudbury, MA; 2009. Outcomes Research Fact Sheet, AHRQ www.ispor.org https://www.fda.gov/media/120060/download

  18. Conclusions The real-world impact of an intervention is determined through outcomes research Outcomes research should always consider clinical, economic and humanistic outcomes Outcomes research should be used in continuous quality improvement efforts MC pharmacists can contribute to outcomes research regardless of setting / specialty

  19. Thank you to AMCP member Pranav Patel and Michael Pazirandeh for updating this presentation for 2020.

  20. Mission & Vision To improve patient health by ensuring access to high-quality, cost-effective medications and other therapies.

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