Organizing People and Jobs in the Restaurant Industry

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Explore the key aspects of managing people and jobs in the restaurant sector. Delve into topics such as work organization, team dynamics, and communication strategies to enhance efficiency and productivity. Gain insights into the skills required for successful leadership within a restaurant setting.

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ORGANIZING PEOPLE & JOBS IN THE RESTAURANT UNIT 1

Knjiga: POSLOVNI ENGLESKI JEZIK III I IV, N. Pavlova, drugi deo Ispit min. 51 max. 100 2 kolokvijuma, svaki min. 12 max. 30 Prisustvo - 10 Usmeni max. 30 Email: emilija.lipovsek@vhs.edu.rs

F&B Food & Beverage (Drink)

Which word is odd one out in A-F? A mango, lettuce, banana, apple, orange, pineapple B potato, carrot, onion, cabbage, egg, cucumber C milk, cheese, dessert, yoghurt, cream, butter D beef, chicken, prawn, duck, rabbit, lamb E bread, pasta, noodles, rice, cereal, garlic F cod, salmon, tuna, carp, mushroom, trout

Which word is odd one out in A-F? A mango, lettuce, banana, apple, orange, pineapple B potato, carrot, onion, cabbage, egg, cucumber C milk, cheese, dessert, yoghurt, cream, butter D beef, chicken, prawn, duck, rabbit, lamb E bread, pasta, noodles, rice, cereal, garlic F cod, salmon, tuna, carp, mushroom, trout

Match 1-6 with A-F. 1 fish 2 meat 3 fruit 4 vegetables 5 dairy 6 grain A mango, banana, apple, orange, pineapple B potato, carrot, onion, cabbage, cucumber C milk, cheese, yoghurt, cream, butter D beef, chicken, duck, rabbit, lamb E bread, pasta, noodles, rice, cereal F cod, salmon, tuna, carp, trout

Match 1-6 with A-F. 1 fish 2 meat 3 fruit 4 vegetables 5 dairy 6 grain F cod, salmon, tuna, carp, trout D beef, chicken, duck, rabbit, lamb A mango, banana, apple, orange, pineapple B potato, carrot, onion, cabbage, cucumber C milk, cheese, yoghurt, cream, butter E bread, pasta, noodles, rice, cereal

Label the photo with the words fork glass knife napkin/serviette plate spoon

CROCKERY CUTLERY

COVERS, STATION, SERVERS, SPECIALS Waiters are also called in the US. refer to how many customers eat during a shift. A server s is the group of tables he/she is responsible for. The dishes that a restaurant is promoting are the .

COVERS, STATION, SERVERS, SPECIALS Waiters are also called SERVERS in the US. (to wait upon sb = serve sb) COVERS refer to how many customers eat during a shift. A server s STATION is the group of tables he/she is responsible for. The dishes that a restaurant is promoting are the SPECIALS.

SET, TIP , FRONT OF HOUSE, ORDER When you a table, you put knives, forks, etc on it. The area where the customers are served and waiting staff work is . is the food and drink requested by a customer. is extra money that waiters receive from customers

SET, TIP , FRONT OF HOUSE, ORDER When you SET a table, you put knives, forks, etc on it. (to set the table = to lay the table) The area where the customers are served and waiting staff work is FRONT OF HOUSE. ORDER is the food and drink requested by a customer. TIP is extra money that waiters receive from customers

to cater /keit/ = provide whats necessary (food & beverage) catering preparing food for (and serving it at) an event birthday party, wedding, conference

chef/ef/ = main cook

hors doeuvres /o: dvr/ = appetizer, starter, served hot or cold before the main meal

Complete the sentences with: WASTE, RUN OUT OF, SIT-DOWN MEAL, ACTION STATIONS, DISPOSABLE, CUTLERY. is a food service option in which waiters serve food to guests at their tables. are areas at the catered event where guests can watch how the food is cooked. is the knives, forks, and spoons. When you something, you use all of it and don t have anymore. is the unwanted food after an event. If something is , it is intended to be used and thrown away.

Complete the sentences with the words in bold from the text. SIT-DOWN MEAL is a food service option in which waiters serve food to guests at their tables. ACTION STATIONS are areas at the catered event where guests can watch how the food is cooked. CUTLERY is the knives, forks, and spoons. When you RUN OUT OF something, you use all of it and don t have anymore. WASTE is the unwanted food after an event. If something is DISPOSABLE, it is intended to be used and thrown away.

WASTE goes to trash/garbage/bin DISPOSABLE single-use REUSABLE BIODEGRADABLE

UNCOUNTABLE NOUNS we cant count them: water, rice, money they have only singular COUNTABLE NOUNS we can count them 1 apple, 2 apples they have both singular and plural I ate an apple. I ate some apples. I ate a lot of apples. I didn t eat many apples. I didn t eat any apples. How many apples did you eat? Are there any apples? Would you like SOME apples? I ate some rice. I ate a lot of rice. I didn t eat much rice. I didn t eat any rice. How much rice did you eat? Is there any rice? Would you like SOME rice?

Complete the conversation. We re expecting people and we need food. Just give me details. How guests are coming? How will it cost? There s space there. You don t need beverages? How time do we have to prepare the buffet?

Complete the conversation. We re expecting A LOT OF people and we need SOME food. Just give me SOME details. How MANY guests are coming? How MUCH will it cost? There s A LOT OF space there. You don t need ANY beverages? How MUCH time do we have to prepare the buffet?

FRONT OF HOUSE/DINING ROOM waiter/waitress head waiter/captain/ma tre d (hotel) /metr d (otel)/ host/hostess busser (busboy/busgirl) bartender sommelier