Organizational Structure and Roles within the Company

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The organizational structure comprises various positions such as Chief Executive Officer, Directors of Finance, Strategy, Innovation, Customer Services, Assets, and People, along with Managers, Officers, Specialists, and Apprentices in different departments. Regional Managers, Neighbourhood Officers, Area Leaders, and Operatives oversee customer services in different geographic regions. The company's structure is designed to ensure efficient governance, financial management, strategy implementation, customer satisfaction, and asset maintenance across various operational areas.


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  1. Structure Chief Executive Officer Director of Finance and Governance Director of Strategy and Innovation Director of Customer Services Director of Assets Director of People Strategy and Improvement Manager Governance Manager Finance Manager Head of ICT HR & OD Manager Business Improvement Officers Organisational Development Business Partners ICT Team Leader Governance Officers Finance Officers ICT Systems Officers Business Analyst Health and Safety Officer Procurement Specialist ICT Graduate Apprentice Data Science Graduate Apprentice HR Business Partner Climate Change Coordinator HR Assistant 1

  2. Chief Executive Officer Director of Assets Director of Customer Services Director of Finance and Governance Director of People Director of Strategy and Innovation Development Manager Asset Manager Head of Frontline Services Care and Repair Team Leader Development Officers Technical Compliance Officer Assets Investment Team Leader Clerk of Works Communications and Engagement Officer Region 1 Retirement Housing Registered Care Customer Services Manager Region 2 (See page 4) Change Manager (See page 3) (see page 5) (See page 5) Clerk of Works Care and Repair Officers Marketing Modern Apprentice Business Support Team Leader Customer Solutions Team Leader Asset Officers Contract Compliance Officer Care and Repair Assistants Business Support Assistants Customer Solutions Advisors Factoring Officers 2

  3. Region 1 Perth City Perthshire, Highlands and Muirton Customer Services Regional Manager Area Leader Area Leader Perth 3 Perth 1 Highland Highland Perthshire Perth Perth 2 Perth 5 East Perthshire Muirton Perth 4 Estates Supervisor Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Estates Operatives Neighbourhood Officer 3 3

  4. Region 2 Customer Services West Dundee, Angus & Fife Regional Manager Regeneration Coordinator Area Leader Area Leader Angus Faifley Dundee & Fife Bellsmyre 2 Kirkintilloch Bellsmyre 1 Dunbartonshire Dundee 1 Dundee 4 Renton Dundee 3 Dundee 2 Neighbourhood Officer Neighbourhood Officers Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer Neighbourhood Officer 4

  5. Non-Core Services Head of Frontline Services Retirement Housing Team Leader Registered Manager Community Engagement Worker - HOPE Volunteer Coordinator Senior Scheme Manager Senior Scheme Manager Scheme Cleaning Operatives Comrie Scone Canal Street Scheme Managers - Region 1 Very Sheltered Scheme Manager Very Sheltered Scheme Manager Very Sheltered Scheme Manager Scheme Cleaning Operatives - Rapid Response Scheme Managers Scheme Managers Scheme Assistants Scheme Assistants Scheme Assistants Catering Assistant/Cooks Catering Assistant/Cooks Catering Assistant/Cooks 5

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