Navigating Change: Strategies for Leading in Dynamic Environments

 
leading in the midst of …
leading in the midst of …
 
 
Change
 
Terri Martinson Elton
 
5 views of change
5 views of change
 
Personal
Descriptive
Historical
Systematic
Strategic
 
What  languages, relationships, strategies, and
practices best accomplish the ministry and mission?
 
What establishes the norms and strategies of
concrete practices in light of the analysis of
the concrete situation?
 
Strategic
 
How do you tend to the 
culture
 
(
languages,
relationships, strategies, and practices
) in a way that
aligns with your theological commitments while also
leading God’s people into God’s future
?
 
OR
 
Strategic
 
Change is both 
an event 
and 
a process
!
Hence tending to the process is as important as
discerning the decision.
Change is about 
the way we think 
and 
the way we act.
Hence leading change is both about fostering certain
behaviors and digging deeper into why we do things.
 
How can change theory help?
How does it align with our theology?
All change is not the same!
 
Continuous
Discontinuous
Transition
Growth
Adaptive
Technical
Conflict
Individual
Organizational
Systemic
Paradigm shifts
????
Name different types of change
 
What theories have helped you lead these
types of change?
 
 
 
 
Closed systems Vs Open systems
Closed systems Vs Open systems
 
Has all it
needs
 
 
 
vs
.
 
Needs the
environment
 
|degrees of open or closed|
 
Kenneth Boulding
, an economist, felt a
need to create a general systems
theory to allow disciplines to
communicate.
He also recognized the complexity of
systems and developed a hierarchy.
The higher up in the system the more
able it is to deal with complexity.
 
“General Systems Theory” Kenneth Boulding,
www.panachy.org/boulding/systems.1956.html
 
Open
 
Closed
 
|open systems|
 
 
Inputs
    
Outputs
Those things that 
  
The influences and resources
Influence and resource
  
the organization wants to put
The organization –
  
    into the environment – in
Known or unknown, 
  
   order to carry out its mission
Wanted or unwanted
  
    and contribution to society.
 
 
   
Feedback
  
Information generated within an organization by the
  
mere fact it’s operating. Much information is lost,
  
because people do not pay attention to it. But much
  
can be gained from created feedback loops.
 
 
Leading the Congregation
 by Norman Shawchuck and Roger Heuser. Pages 209 and 214.
 
Congregations are systems!
Congregations are systems!
 
 
Name some of the inputs.
Name some of the outputs.
What are some feedback loops?
 
|complex open systems|
|complex open systems|
 
And congregations are made up of systems that
operate within systems, all of which effect
other systems.
 
 
 
    Culture
    Social 
 
  Physical
Structure
 
      Structure
 
  Technology
   
       Organization
      Environment
 
Mary Jo Hatch, 
Organization Theory: Modern, Symbolic, and Postmodern Perspectives
,
(New York: Oxford University Press, 1997) 15.
 
Organizational systems live within other systems!
 
How do external
systems impact
congregational
systems?
 
|systems within larger
|systems within larger
systems|
systems|
 
|voluntary systems|
|voluntary systems|
 
 
In addition to the being systems within larger
systems, congregations have another
component that makes them complex 
the
fact that they are volunteer organization 
meaning they have to “recruit” their own
resources for survival, including people,
money, buildings, knowledge, etc. – but they
are also called, by their very nature, to be
counter cultural from society.
 
|…and counter-cultural systems!|
|…and counter-cultural systems!|
 
Congregations are called to proclaim
the gospel!
 
Being disciples and apostles
is counter-cultural!
 
“In organizations, we typically 
struggle against the
environment
, seeing it as the source of
disruption and change.
We tend to 
insulate ourselves 
from it as long as possible in
an effort to preserve the precious stability we have
acquired. Even though we know we need to be
responsive to forces and demands beyond the
boundaries of our organization, we still 
focus our efforts
on maintaining the strongest defensive structure
possible. We experience an inherent tension between
stability and openness, a constant tug-a-war.
But as I read about self-organizing systems, 
these
dualities aren’t present
. Here are 
systems that
stay strong by staying open
.
 
Wheatley, 
Leadership and the New Science, 
82
 
|self-regulating|
|self-regulating|
 
|self-regulating|
|self-regulating|
 
Self-organizing systems
stay strong by being open!
 
They have porous boundaries, are open to
environment, and have a clear identity, which
allows them to self-reference.
Self-organizing systems partner WITH the
environment while also creating autonomy
from the environment.
 
How can theory help?
 
According to Peter Senge
 
learning organizations
 
are:
“…organizations where people 
continually
expand their capacity 
to create the results
they truly desire, where new and expansive
patterns of thinking are nurtured, where
collective aspiration is set free, and where
people are continually learning to see the
whole together.”
 
|learning organization|
 
The dimension that distinguishes learning from more traditional
organizations is the mastery of certain basic disciplines or
‘component technologies’. The five disciplines are:
Systems thinking
Personal mastery
Mental models
Building shared vision
Team learning
 
 
|learning organization|
 
"Social institutions and movements have a natural life
cycle that parallels our human development...
Normally, one thinks in terms of 25-40 years for a
neighborhood life cycle. Neighborhoods change
because over time the demography, land use,
economic and social networks of an area change.
More often than not, the same changes that affect a
neighborhood also affect the local churches which
are a part of that neighborhood.“
 
Explorer #53, an e-publication of Leadership Network
 
|lifecycle view|
 
|lifecycle view|
 
Organizations are born, grow, age, and
die. At each stage of development,
certain challenges must be overcome
is the organization is to survive and
thrive.
 
Thriving as an organization depends
not only upon how it deals with its
internal change, but also how the
organization deals with the external
change around it.
 
|lifecycle theory|
 
E
f
f
e
c
t
i
v
e
n
e
s
s
 
Ichak Adizes,
Managing
Corporate
Lifecycles
 
 
 
 
 
 
Rendle, Gil,
Leading Change
in the
Congregation:
Spiritual and
Organizational
Tools for Leaders
 
Gil Rendle
Margaret Wheatley’s work
Relationships
Force fields
Networks
|new science and systems|
 
Nature is wired for life!
We are wired for life!
 
|living systems|
 
|networks|
|networks|
 
-
Barabasi, Alberto-Laszlo, 
Linked: The New
Science of Networks
-
Gladwell, Malcolm, 
The Tipping Point
 
In this organic time, patterns
emerge and rules are being
discovered.
Gladwell offers three:
 
law of a few
 
stickiness factor
 
power of context
|networks|
|networks|
All is not created equally – learning from scale-free networks.
 
-
 Nodes, hubs, and links are the components
-
 Robustness is their protection against failure
-
 Structural unevenness is key!
 
Thomas Kuhn spoke of
paradigm shifts –
 a time when things go back
to zero.
His work highlights that
change is not always
continuous!
 
|paradigm shifts|
 
|continuous change|
 
Continuous change
 
develops
out of what has gone
before 
and therefore 
can
be expected, anticipated,
and managed.
 The
maturation of our children
is an example. Generations
have experienced this
process of raising children
and watching them
develop into adults...”
 
(
The Missional Leader
, 7)
 
|continuous change|
 
“…We can anticipate the stages and learn
from those who have gone before us
how to navigate the changes. We
have a stock of experience and
resources to address this
development change; it is continuous
with the experience of many others.
This kind of change involves such
things as 
improvement 
on what is
already taking place and whether the
change can be managed with existing
skills and expertise.”
 
(
The Missional Leader
, 7)
 
|discontinuous change|
 
Discontinuous change
 is 
disruptive and
unanticipated;   
it creates situations
that challenge our assumptions.  The
skills we have learned aren’t helpful
in this kind of change…
In discontinuous change:
working harder 
with one’s habitual skills
and ways of working 
does not address
the challenges being faced.
An 
unpredictable environment 
means
new skills are needed.
There is no getting back to normal
.”
(
The Missional Leader
, 7)
 
 
“Discontinuous change is dominant in
periods of history that 
transform 
a
culture forever, tipping it over into
something new.”
(
The Missional Leader
, 7)
 
Leading in times of 
discontinuous
change requires 
new skills
and ways of leading
!
 
5 principles for
leading transformational change
 
Sooner or later 
the context changes 
to such a
degree that the primary programs, resources,
and skills that worked well in a long period of
stability become a liability.
We can’t see all the steps 
along the way. We
need new images and paradigms for leading
where we can’t predict outcomes.
The 
natural world offers examples 
of organisms
that adapt to discontinuous change. The key to
such change is innovating an adaptive culture.
Adaptive change happens by 
cultivating a
culture
. This involves the ability to create
multiple experiments around the edge and then
connect them with one another to form a co-
learning environment.
Cultivating such an environment requires 
new
leadership skills and capacities
.
(
The Missional Leader
, 59-60)
 
|3 zone model of missional leadership|
 
choice
 
crisis
 
Building leadership
 
Emergent leadership
 
Bridging leadership
 
Reactive leadership
 
Performative
leadership
 
Transition
leadership
 
The Missional Leader
, 41
 
T
r
a
n
s
i
t
i
o
n
 
o
r
g
a
n
i
z
a
t
i
o
n
 
P
e
r
f
o
r
m
a
t
i
v
e
 
l
e
a
d
e
r
s
h
i
p
 
putting the pieces together
putting the pieces together
 
The Missional Leader
, 114
 
Why lead change at all?
No choice 
… change is all around us.
Discern
 … what’s the change we need to be
tending?
What’s the point 
… why are we, as Christian
leaders, called to lead? And what are we called to
lead?
 
|why?|
|why?|
 
H
ow might 
engaging various
theories help 
your community in the
midst of change? 
What type of change
is most prominent in your community
right now? What theories have you
used? How do they align with your
theological commitments? What
additional resources might be helpful?
How do your current leadership and
management practices support your
vision 
for your community? How do
they challenge it? What would it take to
change some of those practices?
 
 
Strategic Dimension
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Explore different views of change, strategic approaches, and the importance of tending to both the process and decision-making aspects of change. Discover the significance of change theory and types of change, from continuous to paradigm shifts, in organizational leadership. Delve into the concepts of open and closed systems in the context of managing complexity.

  • Change management
  • Leadership strategies
  • Strategic approaches
  • Open systems
  • Change theory

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  1. leading in the midst of Change Terri Martinson Elton

  2. 5 views of change Personal Descriptive Historical Systematic Strategic descriptive strategic historical personal systematic

  3. Strategic What languages, relationships, strategies, and practices best accomplish the ministry and mission? What establishes the norms and strategies of concrete practices in light of the analysis of the concrete situation?

  4. Strategic OR How do you tend to the culture (languages, relationships, strategies, and practices) in a way that aligns with your theological commitments while also leading God s people into God s future?

  5. Change is both an event and a process! Hence tending to the process is as important as discerning the decision. Change is about the way we think and the way we act. Hence leading change is both about fostering certain behaviors and digging deeper into why we do things.

  6. How can change theory help? How does it align with our theology?

  7. All change is not the same! Name different types of change Continuous Discontinuous Transition Growth Adaptive Technical What theories have helped you lead these types of change? Conflict Individual Organizational Systemic Paradigm shifts ????

  8. Closed systems Vs Open systems Has all it needs Needs the environment vs.

  9. |degrees of open or closed| Open Kenneth Boulding, an economist, felt a need to create a general systems theory to allow disciplines to communicate. He also recognized the complexity of systems and developed a hierarchy. The higher up in the system the more able it is to deal with complexity. Transcendental Social Organizations Human Beings Animal System Plant System Cell Cybernetic device i.e. thermostat Clockwork Structural Framework General Systems Theory Kenneth Boulding, www.panachy.org/boulding/systems.1956.html Closed

  10. |open systems| Inputs Those things that Influence and resource The organization Known or unknown, Wanted or unwanted Outputs The influences and resources the organization wants to put into the environment in order to carry out its mission and contribution to society. Information generated within an organization by the mere fact it s operating. Much information is lost, because people do not pay attention to it. But much can be gained from created feedback loops. Feedback Leading the Congregation by Norman Shawchuck and Roger Heuser. Pages 209 and 214.

  11. Congregations are systems! Name some of the inputs. Name some of the outputs. What are some feedback loops?

  12. |complex open systems| And congregations are made up of systems that operate within systems, all of which effect other systems. X X X X X X

  13. |systems within larger systems| Organizational systems live within other systems! How do external systems impact congregational systems? Culture Social Structure Environment Physical Structure Technology Organization Mary Jo Hatch, Organization Theory: Modern, Symbolic, and Postmodern Perspectives, (New York: Oxford University Press, 1997) 15.

  14. |voluntary systems| In addition to the being systems within larger systems, congregations have another component that makes them complex the fact that they are volunteer organization meaning they have to recruit their own resources for survival, including people, money, buildings, knowledge, etc. but they are also called, by their very nature, to be counter cultural from society.

  15. |and counter-cultural systems!| Congregations are called to proclaim the gospel! Being disciples and apostles is counter-cultural!

  16. |self-regulating| In organizations, we typically struggle against the environment, seeing it as the source of disruption and change. We tend to insulate ourselves from it as long as possible in an effort to preserve the precious stability we have acquired. Even though we know we need to be responsive to forces and demands beyond the boundaries of our organization, we still focus our efforts on maintaining the strongest defensive structure possible. We experience an inherent tension between stability and openness, a constant tug-a-war. But as I read about self-organizing systems, these dualities aren t present. Here are systems that stay strong by staying open. Wheatley, Leadership and the New Science, 82

  17. |self-regulating| Self-organizing systems stay strong by being open! They have porous boundaries, are open to environment, and have a clear identity, which allows them to self-reference. Self-organizing systems partner WITH the environment while also creating autonomy from the environment.

  18. How can theory help?

  19. |learning organization| According to Peter Senge learning organizations are: organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning to see the whole together.

  20. |learning organization| The dimension that distinguishes learning from more traditional organizations is the mastery of certain basic disciplines or component technologies . The five disciplines are: Systems thinking Personal mastery Mental models Building shared vision Team learning

  21. |lifecycle view| "Social institutions and movements have a natural life cycle that parallels our human development... Normally, one thinks in terms of 25-40 years for a neighborhood life cycle. Neighborhoods change because over time the demography, land use, economic and social networks of an area change. More often than not, the same changes that affect a neighborhood also affect the local churches which are a part of that neighborhood. Explorer #53, an e-publication of Leadership Network

  22. |lifecycle view| Organizations are born, grow, age, and die. At each stage of development, certain challenges must be overcome is the organization is to survive and thrive. Thriving as an organization depends not only upon how it deals with its internal change, but also how the organization deals with the external change around it.

  23. |lifecycle theory| Ichak Adizes, Managing Corporate Lifecycles Effectiveness Rendle, Gil, Leading Change in the Congregation: Spiritual and Organizational Tools for Leaders

  24. Stage 1 Feeling Unsettled Stage 2 Denying/ Resisting Stage 3 Facing the Present Situation Stage 4 Letting Go into the Unknown Stage 5 Envisioning the Desired Future Stage 6 Exploring New Options Stage 7 Committing to Action Stage 8 Integrating the Change Allow myself to feel unsettled; admit dissatisfaction Recognize my resistance or denial for what it is Face my situation realistically; see what it is Grieve the issues associated with saying goodbye, including what I lost by hanging on too long Visualize what I want or how I want to be in the future Explorations of the new options I have envisioned for myself; experimenting with new behaviors Commit to action; choose the options that seem most appropriate Integrating the new quality/behavi or into the rest of my life so I operate at a higher level of complexity Task Ability to feel unpleasant feelings Ability to overcome or manage my fears Nonjudgment al, non- blaming attitude Ability to feel sadness, ability to tolerate uncertainty Ability to feel wants Ability to take risks Ability to make decisions and eliminate options Ability to feel and act on more than one impulse at a time Skills My attachment to always feeling fine or in control My denial or resistance Old picture of who I am or how things should be The need to know what I want and where I m going Safety of sticking with what is familiar Having to be good at everything Other alternatives; the need to keep all options open The sense of loss associated with choosing this instead of that Let Go I can handle pain/ discomfort I understand how my denial/resistan ce is an attempt to protect myself I can move ahead into the unknown without triggering more denial I can handle not knowing where I m heading or how things will turn out I trust that something new emerges out of the chaos I am open to new ways of being and doing things I can envision something new and make it a reality I can continue to learn and grow Learn Gil Rendle

  25. |new science and systems| Margaret Wheatley s work Relationships Force fields Networks Nature is wired for life! We are wired for life!

  26. |living systems|

  27. |networks| In this organic time, patterns emerge and rules are being discovered. Gladwell offers three: law of a few stickiness factor power of context -Barabasi, Alberto-Laszlo, Linked: The New Science of Networks -Gladwell, Malcolm, The Tipping Point

  28. |networks| - Nodes, hubs, and links are the components - Robustness is their protection against failure - Structural unevenness is key! Hub Hub Hub Hub Hub All is not created equally learning from scale-free networks.

  29. |paradigm shifts| Thomas Kuhn spoke of paradigm shifts a time when things go back to zero. His work highlights that change is not always continuous!

  30. |continuous change| Continuous change develops out of what has gone before and therefore can be expected, anticipated, and managed. The maturation of our children is an example. Generations have experienced this process of raising children and watching them develop into adults... (The Missional Leader, 7)

  31. |continuous change| We can anticipate the stages and learn from those who have gone before us how to navigate the changes. We have a stock of experience and resources to address this development change; it is continuous with the experience of many others. This kind of change involves such things as improvement on what is already taking place and whether the change can be managed with existing skills and expertise. (The Missional Leader, 7)

  32. |discontinuous change| Discontinuous change is disruptive and unanticipated; it creates situations that challenge our assumptions. The skills we have learned aren t helpful in this kind of change In discontinuous change: working harder with one s habitual skills and ways of working does not address the challenges being faced. An unpredictable environment means new skills are needed. There is no getting back to normal. (The Missional Leader, 7)

  33. Discontinuous change is dominant in periods of history that transform a culture forever, tipping it over into something new. (The Missional Leader, 7)

  34. Leading in times of discontinuous change requires new skills and ways of leading!

  35. 5 principles for leading transformational change Sooner or later the context changes to such a degree that the primary programs, resources, and skills that worked well in a long period of stability become a liability. We can t see all the steps along the way. We need new images and paradigms for leading where we can t predict outcomes. The natural world offers examples of organisms that adapt to discontinuous change. The key to such change is innovating an adaptive culture. Adaptive change happens by cultivating a culture. This involves the ability to create multiple experiments around the edge and then connect them with one another to form a co- learning environment. Cultivating such an environment requires new leadership skills and capacities. (The Missional Leader, 59-60)

  36. |3 zone model of missional leadership| Emergent leadership Performative leadership Reactive leadership regulatory agency emergent organization choice crisis confusion new actions Transition leadership Building leadership Bridging leadership The Missional Leader, 41

  37. putting the pieces together Forming mission environments and congregations: Member integration Missional culture Missional practices Cultivating people: Missional imagination Cultivates growth Enables change Creates coalitions Engaging context: Understanding society Member engagements Missional future Biblical foundation Personal foundation attributes self: Personal maturity Conflict management Personal courage Develops trust The Missional Leader, 114

  38. |why?| Why lead change at all? No choice change is all around us. Discern what s the change we need to be tending? What s the point why are we, as Christian leaders, called to lead? And what are we called to lead?

  39. Strategic Dimension How might engaging various theories help your community in the midst of change? What type of change is most prominent in your community right now? What theories have you used? How do they align with your theological commitments? What additional resources might be helpful? How do your current leadership and management practices support your vision for your community? How do they challenge it? What would it take to change some of those practices?

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