Mastering Conflict Resolution Through Negotiation
Learn effective techniques for resolving conflicts through negotiation, including avoiding conflict, compromising, and achieving win/win outcomes. Discover the benefits of compromise and how to navigate emotions in reaching successful resolutions. Explore examples and strategies for win/win negotiations.
- Conflict resolution
- Negotiation techniques
- Win/win outcomes
- Compromise benefits
- Emotional intelligence
Download Presentation
![](/assets/img/so-down.gif)
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
E N D
Presentation Transcript
Resolving Conflict With Negotiation 12/8/2024 Version : Written by: Edited by: 1
Introduction Introduction How do you handle conflict? Fight? Take Flight? Hope it goes away? Today we will cover techniques to resolving conflicts? 12/8/2024 Version : Written by: Edited by: 2
Ways to Resolve Conflict Ways to Resolve Conflict Avoid Conflict Simply withdraw from any conflict Smooth it Over Pretend its no conflict and everything is cool Win at All Costs Get what you want the other person loses Compromise Give up something you want to get something you want Win/Win Negotiation Use creative problem solving to get both people what they need Give examples of each from your own experiences Which approaches do you use? Which of the approaches cause the most problems? Why are compromise or win/win useful strategies? 12/8/2024 Version : Written by: Edited by: 3
Compromise Example Compromise Example A star athlete is about to sign with a pro team and is asking for $15.5 million signing bonus. The team, even though they want this star player to sign with them, is only prepared to pay him $5.5 million. The two reach an agreement that includes a compromise for both parties. The team offers and the athletes accept $10 million. What is the name of the process that leads to this compromise? 12/8/2024 Version : Written by: Edited by: 4
Questions? Questions? What are examples of where negotiations and compromise bring agreement? What are the advantages and disadvantages of compromise? 12/8/2024 Version : Written by: Edited by: 5
Win/Win Win/Win Win/Win Negotiations Benefit Both Parties. Why ? Give a few examples. 12/8/2024 Version : Written by: Edited by: 6
Steps to Successful Win/Win Steps to Successful Win/Win Why do people have so much trouble negotiating a conflict to a solution Listen to the other person s position Find out what the other person wants and repeat it Brainstorm win/win State Your position Use I statements, say what you want or need How might emotions get in the way of a win/win solution What are examples of situations where you may be unwilling to compromise ( ie religious beliefs) Considers both parties needs and search for creative solutions that work for both Agree on a solution Try it out, if it does not work, try another How easy would it be to introduce your parents to the negotiating technique? 12/8/2024 Version : Written by: Edited by: 7
12/8/2024 Version : Written by: Edited by: 8
Exercise Exercise In small groups, come up with a conflict (real or imagined) where the two parties have a difference in opinion, values or goals. In your group, write down the situation, then come up with a script for the two parties to compromise using the 4 steps and come up with a win/win solution. After you have written the conflict, be prepared to do a brief role play in which the negotiation takes place and a solution is reached. 12/8/2024 Version : Written by: Edited by: 9