Lewisham Children & Families Services Overview
Lewisham offers a range of services for children and families, including early years and childcare, education, mental health support, and resources for special educational needs. Various centers provide activities, support, and education for families across the borough. Online directories and resources are available to help access these services easily.
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LEWISHAM SERVICES FOR CHILDREN & FAMILIES: SEPTEMBER 2018 Family Information Service (FIS) The online directory of services provides a wide range of information for children, young people, families and practitioners, including: Early years and childcare Education, employment and training Health Housing Support services A new directory of services and FIS website are in development, but the current directory can be found at: www.lewisham.gov.uk/fis For further information on Early Years childcare providers and services: http://www.lewisham.gov.uk/myservices/socialcare/children/childcare/Pa ges/default.aspx OFSTED: https://www.gov.uk/government/organisations/ofsted Work It Out Lewisham Work it Out Lewisham is an online mental health resource co-created with young people which offers resilience & wellbeing support and provides information on services available locally. The Work It Out Lewisham resource can be found at: http://workitoutlewisham.co.uk/ Local Offer The Lewisham Local Offer is an online resource for families of children and young people with special educational needs and/or disabilities (SEND). The Local Offer aims to provide in one place - clear, relevant and up-to-date information, advice and support. This support covers education, health & social care for children and young people aged 0-25 within the borough of Lewisham with SEND. The Lewisham Local Offer can be found at: http://www.lewishamlocaloffer.org.uk/#/ Kooth Kooth provides confidential online counselling (delivered by British Association for Counselling & Psychotherapy accredited counsellors) for Lewisham young people living, attending school or with a GP in the Lewisham borough and who are aged 10 to 19 (up to 25 for children with disabilities). Access to online counsellors is available between the hours: Mon Fri from 12noon 10pm and Sat Sun from 6pm 10pm. The Kooth website can be found at: http://www.kooth.com Kooth works in partnership with Compass to deliver online counselling and support as part of the new Young People s Health & Wellbeing Service. Where there are significant safeguarding concerns about a child or young person, enquiries can be made to the Multi-Agency Safeguarding Hub (MASH) on Tel: 020 8314 6660 For more information, please visit the MASH website. https://www.lewisham.gov.uk/myservices/socialcare/children/keeping-children-safe/Multi-agency-Safeguarding- Hub/Pages/default.aspx If you would like to speak to a member of the Early Help Team about available services or referral processes, please call: 0208 314 7333 or email: earlyhelp@lewisham.gov.uk 1
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Children and Family Centre services in Lewisham are delivered by three providers: Pre-School Learning Alliance (PSLA) in partnership with Clyde Nursery School and Beecroft Garden Children & Family Centre (providing services across the borough, Downderry Children & Family Centre (in Area 3) and Kelvin Grove and Eliot Bank Children & Family Centre (in Area 4). Children & Family Centres Children & Family Centres provide a consistent offer of activities and support to children and families across the borough, including: Area 2 Children & Family Centres / Delivery Sites Area 1 Children & Family Centres / Delivery Sites Beecroft Garden Children & Family Centre: Beecroft Road, SE4 2BS Ladywell Children & Family Centre: 30 Rushey Mead, SE4 1JJ Clyde Children & Family Centre: Alverton Street , SE8 5NH Evelyn Centre: Grove Street , SE8 3PZ Honor Oak Old Depot: St Norbert Road , SE4 2HL EYFS focused early education sessions for children aged 0-4 (e.g. Stay & Play) Health-themed sessions, such as breast-feeding groups Evidence-based parenting and relationship programmes Family support Adult Education and JobCentre Plus services Information, advice and signposting to other services 0-5 Area 4 Children & Family Centres / Delivery Sites Area 3 Children & Family Centres / Delivery Sites Bellingham Children & Family Centre: 109 Randlesdown Road, SE6 3HB Downderry Children & Family Centre: Shroffold Road, BR1 5PD Lewisham Opportunity Pre-School: 103 Boundfield Road, SE6 1PF Marvels Lane Children & Family Centre (interim): 65 Riddons Road, Grove Park, SE12 9RA Torridon Community Library: 103 Torridon Road, SE6 1RQ Toy Library & Resource Centre: 87 Boundfield Road, SE6 1PH Kelvin Grove and Elliot Bank Children & Family Centres: Kirkdale, SE26 6BB (Kelvin Grove) and Thorpewood Avenue, SE26 4BU (Elliot Bank) Children and Family Centres work with children and young people from 0-19 years, with a focus on 0-5 years. The New Generation Youth Centre (TNG) C&FC Delivery site: 111 Wells Park Road, SE26 6AD There is now one single referral point for all family support work provided by Children & Family Centres: lewisham.secure@pre-school.org.uk. PSLA, Clyde and Beecroft can be contacted by telephone on 020 8692 3653 Downderry can be contacted by telephone on 0208 695 5915 Kelvin Grove and Elliot Bank can be contacted by telephone on 020 8613 0172 2
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT The Health Visiting Service and Family Nurse Partnership are delivered by Lewisham and Greenwich NHS Trust. A single contact point is provided by the Health Visitor admin hub: Health Visiting & Family Nurse Partnership Health visitors are registered nurses or midwives with a specialist qualification in public health. They work with families with children between the ages of 0-5. Phone: 020 3049 1873 Email : lg.Lewishamhealthvisitors@nhs.net Each team is GP attached and will travel across Lewisham to see the GP clients. There are five key stages in a child s development when you will be contacted by your health visitor: Before the baby is born (when you are around 30 weeks pregnant) New birth visit between days eight and 14 Six to eight week visit Seven to 11 month developmental review Two to two and a half years developmental review Each health visiting team runs a child health clinic, which you can attend for advice, support and weighing. You do not need to make an appointment to attend the child health clinics. Area 1 Honor Oak Health Visiting Team Area 3 Downham Health Visiting Team Honor Oak Health Centre 20 Turnham Road, SE4 2HH Email: lg.hv-waldron.honoroak@nhs.net Downham Health & Leisure Centre 7-9 Moorside Rd, Bromley BR1 5EP Email: LH.hv-DownhamGrovePark@nhs.net 0-5 Area 2 Lee Health Visiting Team Lee Health Centre 2 Handen Road, SE12 8NP Email: LH.hv-lee@nhs.net Area 4 Health Visiting Teams Bellingham Health visiting team Bellingham Children and Family Centre 109a Randlesdown Road, SE6 3HB Email: lg.hv-bellingham.sydenham@nhs.net Forest Hill Health Visiting Team Sydenham Green Health Centre 26 Holmshaw Close, SE26 4TH Email: LH.hv-perryvaleforesthill@nhs.net More information about the Health Visiting service can be found on Lewisham & Greenwich NHS Trust s website: The health visiting service also runs the local breastfeeding hubs. Please access our website for up to date clinic and breastfeeding hub details. https://www.lewishamandgreenwich.nhs.uk/h ealth-visiting 3
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 CONTACT AREA SERVICE New Cross Gate Trust Under Fives Stay and Play Sessions A high-quality and unique (lots of garden activity) 0-5s stay and play session, three days per week (term time). Mina Ramsamy Besson Street Community Garden, New Cross, London, SE14 5AE These sessions run: Monday, 9.30 11.30am Tuesday, 9.30 11.30am Wednesday, 1.30-3.30pm (including a family Yoga session for the last hour) Phone: 020 7639 7605 http://www.nxgtrust.org.uk/ Mindful Mums Jane Hall Tel: 07850 639818 For more information and to register for a group see the website at: https://www.blmind.org.uk/lewisham-services/mindful-mums/ 0-5 Lewisham Mindful Mums helps pregnant women and new mums to look after themselves (0-1). Lewisham Mindful Mums groups are free for women to learn how to stay emotionally well, develop confidence and social connections during pregnancy and in the first year of birth. Groups take place at Children and Family Centres (CFC) across the borough: Honor Oak Children s Centre, The Depot, St Norbert Road, SE4 2HL Bellingham Children s Centre, 109 Randlesdown Rd, Bellingham, SE6 3HB Ladywell CFC, 30 Rushey Mead, Ladywell SE4 1JJ Clyde CFC, Alverton Street, Deptford SE8 5NH Hatcham Oak CFC, 29 Wallbutton Road, Brockley SE4 2NX Eliot Bank CFC, Thorpewood Avenue, SE26 4BU Downderry CFC, Shroffold Rd, Bromley, BR1 5PD Beecroft CFC, Beecroft Road, Brockley, SE4 2BS Cr che facilities are available on a first come, first serve basis for babies and children from 3 months to 5 years old. Groups are led by trained volunteers with their own personal experience of looking after themselves during pregnancy and the first year of birth. 4
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 CONTACT SERVICE AREA Youth Service The Youth Service is provided by Youth First. Tel: 020 8314 9543 Email: info@youthfirst.org.uk The service provides positive activities for all young people, from 8 19 years (up to 25 for young people with additional needs) including youth centres and adventure playgrounds. Youth Clubs Woodpecker Youth Centre: 20 Woodpecker Road, New Cross SE14 6EU Riverside Youth Centre: Grove Street, Deptford, SE8 3QQ Ladywell Youth Club: Ladywell Fields Park, Malyons Road, Ladywell, SE13 7XE Honor Oak Youth Club: 50A Turnham Road, Brockley, SE4 2JD Bellingham Gateway Youth & Community Centre: 185 Brookhowse Road, Bellingham, SE6 3TT The New Generation Youth Centre (TNG): 111 Wells Park Road, SE26 6AD (entrance in Taylors Lane) Activities & Support for Young People Adventure Playgrounds (APG) Deptford Adventure Playground: New King Street, Deptford, London, SE8 3HS Honor Oak Adventure Playground: Turnham Road, Brockley, London, SE4 2HU Ladywell Adventure Playground: Ladywell Fields, Malyons Road, Ladywell, SE13 7XE Home Park Adventure Playground: Winchfield Road, Sydenham, London, SE26 5TJ Dumps Adventure Playground: Oakview Road, Bellingham, London, SE6 3QF Somerville Youth and Play Provision: 260 Queen's Rd, London SE14 5JN Baseline Drop In Centre Provides advice and support for young people not in education, education and training (NEET), aged 16 18 years (or up to 25 for those with additional needs) Baseline drop-in service Lewisham Library, 199 201 Lewisham High Street SE13 6LG Tel: 020 8314 7549 https://www.lewisham.gov.uk/young-people/Pages/Baseline-drop-in-service.aspx Opening hours: Monday 2pm 5pm Tuesday to Friday 10am 5pm 5
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA CONTACT SERVICE Child and Adolescent Mental Health Services (CAMHS) If you have concerns about your child s mental health, it is advised that you speak with your child s GP or school, who will make a referral to the local CAMHS service, if appropriate. Community CAMHS CAMHS are a specialised multi-disciplinary service, who provide mental health interventions for more severe complex or persistent mental health disorders for children and young people up to age 18 (or up to 21 where a child is leaving care). If you are a professional that has concerns about a child s emotional / mental health and you are unclear about the referral process, you are advised to contact the CAMHS Duty Team at Kaleidoscope In Lewisham Community CAMHS are separated into six specialist teams: ARTs (forensic) LYPS (Emerging Psychosis) SYMBOL (Children looked after) Horizon (Generic referrals) Neuro-Development (Disabilities) Crisis Team (hospital admissions) Tel: 020 7138 1250. Health & Wellbeing For all queries relating to the Eating Disorder concerns, contact the Eating Disorder Service (based at South London and Maudsley NHS Foundation Trust) Tel: 020 3228 2545 where clinical staff are available between Monday-Friday, 9am-5pm(9am 6pm for referrals only) Eating Disorders Where there is concern in relation to an eating disorder it is advisable to complete medical investigations (blood, weight, height etc.) via the GP. Young people and parents can make self-referrals using this phone line or by visiting the following webpages https://www.national.slam.nhs.uk/services/camhs/camhs-eatingdisorders/ https://www.maudsleycentre-cyp-eatingdisorders.co.uk/ If you would like to discuss concerns with a mental health professional, please use the Eating Disorder Helpline, which is open to parents / carers, young people and professionals. Self-referrals can be made via telephone or via the website. 6
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 CONTACT AREA SERVICE Young People s Health & Wellbeing Service The Young People s Health & Wellbeing Service is an integrated and accessible service for 10-19 year olds (up to 25 for young people with additional needs). The service is focused on reducing the occurrence and impact of the three main risks for ill-health in teenagers substance misuse, risky sexual behaviour and emotional wellbeing. It offers a range of support, including: 1:1 sessions, group activities, screening/assessments and clinical interventions An assertive outreach in schools and youth centres, consisting of health & wellbeing drop-in sessions and a mobile sexual health service (offering advice, information and self-help resources) Substance misuse advice, support and management Online counselling and support service (in partnership with Kooth), plus online referral facilities for young people and professionals and a single point of contact for partners (e.g. schools, GPs, CAMHS, YOS) The Young People s Health and Wellbeing service (YPHWS) is delivered by Compass Vivian Smith Interim Service Manager Email: Vivian.smith@compass-uk.org Tel: 0208 690 3020 Secure Email: LHWS@compass-uk.org lewisham.hws@compassuk.cjsm.net compass.lhws@nhs.net Health & Wellbeing Location: The Hub, 38-39 Winslade Way, Catford SE6 4JU Online Counselling Service and online information forums Website: www.Kooth.com 7
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 CONTACT AREA SERVICE Place2Be London Head Office Place2Be 13 / 14 Angel Gate 326 City Road London EC1V 2PT Provides in-school mental health support and expert training to improve the emotional wellbeing of pupils, families, teachers and school staff to enhance the wellbeing and prospects of children and their families by providing access to therapeutic and emotional support in schools. Place2Be works in seven Lewisham Schools: Prendergast Vale, Deptford Green, Tidemill Academy, Brindishe Green, Brindishe Manor, Coopers Lane and Marvels Lane. Taking a 'whole school approach , school-based teams of professional counsellors and therapists build strong links with students, staff and wider school community to help develop a mentally healthy school environment. This is supported by specialist teams on safeguarding, special educational needs and disability and clinical supervision. Tel: 0207 923 5500 enquiries@place2be.org.uk Health & Wellbeing www.place2be.org.uk Services offered are: One-to-one counselling sessions Place2Talk: short sessions during lunch and break Short-term group work and whole class work: on particular issues such as friendship, self- esteem, confidence and bullying. A Place for Parents: free and confidential counselling for parents, grandparents and carers of children who are support by Place2Be Parent Partnership: Support sessions for parents and carers of children receiving one-to- one counselling Place2Think: Teachers and school staff are offered consultation to develop practical approaches that enable them to support children more effectively. Pam Thompson Service Manager London South East and Central. pam.thompson@place2be.org.uk Martina Glithero Cluster Manager London South East. martina.glithero@place2be.org.uk 8
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT School Health Service The School Health Service works across all schools in Lewisham, providing: School entry health assessments, vision & hearing screening and weight & height checks Care plan support for children entering school with health care needs (ongoing support to the child and school is provided by the Children s Community Nursing Team) School-age immunisations in line with the NHS England programme Weight management and education programme, in partnership with MyTime Active Support for home schooled children aged 5-12yrs in years 1-7 Safeguarding support for all school-aged children with a comprehensive service to support children and families where there is a child subject to a CIN or child protection plan Healthcare and other professionals can contact the School Health Service via: Name: Jackie Jackson (School Nurse Team Manager) Tel: 0203 049 1701 Email: jackiej.jackson@nhs.net Health & Wellbeing Hours: Monday to Friday 9am 5pm More information about the School Health Service (including contact details for individual teams) can be found on Lewisham & Greenwich NHS Trust s website: https://www.lewishamandgreenwich.nhs.uk/school-nursing-services- 9
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA CONTACT SERVICE GPs GPs deal with a whole range of health problems. They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations. A list of all GP surgeries in Lewisham can be found at: http://www.lewishamccg.nhs.uk/your-health/Pages/GP-surgeries-in-Lewisham-.aspx GP Extended Access (GPEA) Service GP Extended Access (GPEA) Service There are now more bookable GP appointments available in Lewisham, making it easier to get an appointment at a suitable time, including evenings, weekends, and bank holidays. The GP Extended Access Service is an extension of your usual GP practice. It is not a walk-in service you must make an appointment. 8am-8pm, Seven Days a Week The service is located on the ground floor of the main entrance building, in the yellow zone at University Hospital Lewisham, Lewisham High Street, London, SE13 6LH. Health & Wellbeing Community health services for children in Lewisham include: Community Paediatricians If you have concerns about your child s development, it is advised that you speak with your health visitor, your child s GP or their school (see pages 3 & 9 of this leaflet) who will make a referral to the local Community Paediatric Service, if appropriate. The community paediatric service addresses the developmental needs of children and young people and their families; especially those children and families in vulnerable groups e.g. children with disabilities. 10
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA CONTACT SERVICE Community health services for children in Lewisham include: Referrals to the Children s Community Nursing Team can be made by anyone, including hospital staff, GP s, community staff and parents. All children and young people referred to the team must be registered with a GP in Lewisham, Lambeth or Southwark. Nursing The Children s Community Nursing Team provide caring and specialist nursing care to children in their own homes and in community settings (e.g. schools, nurseries & respite care facilities), across Lewisham, Lambeth and Southwark Tel: 020 3049 3780 Email LH.CCNT2@nhs.net Therapies The Children s Physiotherapy Service undertake assessments, treatments and various interventions for children and young people with neurological conditions and related diagnoses, genetic abnormalities and those with a neurological condition requiring post-operative management. Referrals to the Children s Physiotherapy Service can be made by all health professionals, including GP s, health visitors, and school nurses. Tel: 0207 138 1310/1452 Health & Wellbeing Referrals to the Children s Occupational Therapy Team can be made by anyone, including hospital staff, GP s, community staff and parents. Tel: 020 7138 1337 The Children s Occupational Therapy Team undertake initial assessments, reviews, group and individual intervention to help children achieve the skills needed for home and school independence. Parents/carers can make referrals to the Children s Speech & Language Therapy Team by contacting the department or by coming to a drop-in clinic. Professionals can also refer with parental permission. Tel: 020 7138 1464 The Children s Speech & Language Therapy Team work with children and young people who have difficulties with language, speech, communication, eating and drinking More information about community health services can be found at: https://www.lewishamandgreenwich.nhs.uk/community-care 11
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Vulnerable young people and adults can be referred to the sexual health service by other professionals. They can arrange for that person to be seen promptly at the clinic of their choice. Under 16s are fast tracked at the Waldron Clinic and Hawstead Road Clinic. Under 18s are fast tracked at the young persons clinics at Downham and Sydenham. Lewisham Contraception and Sexual Health Services There are 4 clinics across the borough including 2 young persons at Sydenham Green and has access to the Come Correct condom distribution service . The service is confidential and patients are always seen alone in consultations. Please contact: lg.srhsafeguarding@nhs.net. Web: http://www.kisp.org.uk/ Waldron Health Centre Amersham Vale SE14 6LD 020 Tel: 0203 049 3500 Walk-in service: Monday, Tuesday & Thursday 9am to 4pm Wednesday 2pm to 4pm Friday 9am to 2pm Saturday 10am to 2pm The service is launching Preventex the online testing service for chlamydia, gonorrhoea, HIV, Syphlis and Hepatitis B and C. Hawstead Road Clinic 1st Floor, The Primary Care Centre Hawstead Road SE6 4JH Tel: 0207 138 1700 Walk-in service: Monday to Friday 2pm to 7pm Closed Saturday Sexual Health & Wellbeing The service can be commissioned to go into schools, colleges and other agencies and provide education to staff and young people around signposting services, sexual health, contraception, keeping safe and consent. Sydenham Green Clinic Holmshaw Close, SE26 4TH (entrance on Sydenham Road) Tel: 020 3049 2710 during opening hours Tel: 020 3049 3516 at other times Walk-in service: Monday and Tuesday 3pm to 7pm (Closed: Wednesday, Thursday and Friday) Downham Leisure Centre Downham Health & Leisure Centre, 7-9 Moorside Rd, Bromley BR1 5EP Tel: 020 3049 1825 Walk-in service: Wednesdays and Thursdays 3pm until 7pm The Service links closely with other support services in the borough for young people and vulnerable adults e.g. ATHENA, Safer London, School nursing, FNP, School nursing etc. 12
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Special Educational Needs Service The majority of children and young people with SEND can have their needs met within their local education setting. However, a small number of children and young people may require an Education, Health and Care needs assessment (EHC needs assessment) in order for the local authority to decide whether it is necessary for it to make special educational provision in accordance with an Education, Health and Care plan (EHC plan). Special Educational Needs Team Kaleidoscope 32 Rushey Green SE6 4JF Tel: 020 3049 1475 Email: sen@lewisham.gov.uk Family Support Services The Special Education Team is responsible for assessing Children and young people who are aged between 0 25 years and who live in Lewisham Borough and who meet the criteria for a Statutory Assessment of SEN as defined by the 1996 Education Act, and whose identified needs cannot be met by educational settings Local Offer. For more information about EHC plans, access Lewisham s Local Offer: http://www.lewishamlocaloffer.org.uk/#/ The team will undertake the EHC needs assessments process and put in place the EHC plan should it be assessed that this is required to meet your child or young person need. They will ensure that suitable provision/education settings are put in place to meet the assessed need, monitor the EHC plan and ensure that outcomes are being met in partnership with the education setting. 13
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Disabled Children s Social Care Service The Social Work team operates across the full spectrum of social work interventions including child protection, Children in Need, Looked After Children and Transition. The Disabled Children s Social Care Service is responsible for assessing the needs of disabled children and young people from 0 18 years (last day of the 17th birthday) who live within the London Borough of Lewisham. Social care referrals can come from parents/ carers, schools, other local authorities, health visitors, and health professionals. We encourage and support the use of inclusive and universal activities and services and support families to be informed and empowered to be more resilient and independent in meeting the needs of their children and young people with disabilities. Social Work Duty Family Support Services Kaleidoscope 32 Rushey Green SE6 4JF Tel: 020 71381275 or 1272 Email: cwds@lewisham.gov.uk Providing a professional source of help and support to families with a disabled child by: Assessing the needs of children and carers Providing information and advice on a range of issues Giving ongoing support through our social work and other teams Helping families to access local and national services. Referrals to agencies who can give help and advice on benefit and grant applications Liaison with other agencies such as housing, education, health and occupational therapy For more information about Disabled Children s Social Care, access Lewisham s Local Offer: http://www.lewishamlocaloffer.org.uk/#/ 14
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Address and contact: Noah's Ark Children's Venture Short-stay residential breaks in Macaroni Wood, in the Cotswolds just 2-3 hours from SE London. We are based in 18 acres of woodland and offer a range of activities both on and off site. Noahs Ark Childrens Venture 5 Private Road - Restricted Access At Macaroni Wood (9405139) Macaroni Wood Eastleach GL7 3NF We cater for groups working in the borough of Lewisham and elsewhere and can accommodate up to 27 users in our self- catering building, Bazley House. Tel: 01367 850356 Email: macaroniwood@btconnect.com www.macaroniwood.org.uk Widely used over the last 40 years by thousands of people from Lewisham. Groups usually stay for a weekend or from Monday to Friday doing Arts, crafts and leisure Family Support Services Opening hours: We also have a second building, Castree House, which sleeps 15 people in self-catering accommodation specifically designed for people with disabilities and other special needs. The Centre is open throughout the year Who is it for: Adults Youths Children Physical disabled Learning disabilities Mental health Carers Black and ethnic minorities 15
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Contact us Parenting Support Group (PSG) PSG strives to support all parents through challenging times. We will listen, offer support and provide information and advice if appropriate via: Whether you are a parent or carer, an organisation or a volunteer, we look forward to hearing from you. Helpline: 07908 101767 Counselling Service The first meeting is an assessment that provides an opportunity to ask questions about what is involved in counselling and, usually, for you to meet your counsellor. In turn, your counsellor will take a few, necessary details from you and be sure that counselling is the best service to meet your current needs. Administration: 07985 408407 Email: admin@psg.org.uk Web: http://www.psg.org.uk/weare.html Family Support Services Drop-in The drop-in is an informal and friendly environment, it's an opportunity to share experiences, give and get tips have a chat and feel supported. Counselling takes place at various venues at different times across the borough. Residential workshops Are a weekend in the Cotswolds with workshops, healthy eating, beautiful surroundings and excellent company. Buddies are arranged at a mutually convenient time. Drop-in (no appointment needed): Hope Church 480 Whitefoot Lane, Downham BR1 5FS Wednesdays 12.30 3.00 Buddies A Buddy is a parent who is acting as a non- professional to offer support; they are someone to talk things over with in a relaxed and friendly way. Whitefoot & Downham Community Food & Project, 480 Whitefoot Lane, Downham BR1 5SF Thursdays 7pm - 8.30pm 16
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA CONTACT SERVICE The Family Support Service The Family Support Service provides intensive, practical support to families within their own home via a 12 week intervention programme (followed by a 10 week step-down period). Support is focused on three evidence-based delivery approaches (Triple P Level 4, Solution Focused Brief Therapy and Team Parenting), which enable children and families to build resilience, set achievable goals and develop positive relationships. The Family Support Service Referrals to the Family Support Service are received via Early Help. For more information, please call the Early Help Team on: Tel: 0208 3147333 or email: earlyhelp@lewisham.gov.uk Family Support Services Working With Men Paul McDaniel Young Fathers Development Worker and Expectant Fathers Programme Co-ordinator Email: P.McDaniel@workingwithmen.org Tel: 07984047834 Working with Men is an organisation which is working to ensure that fathers are supported to be actively engaged in the lives of their children with positive parenting, enabling them to be more confident and competent in their abilities to caring for their child. They work with expectant and young fathers and with their partners and families, with a special focus on engaging those who are the most marginalised including those with statutory service involvement (CSC, YOT, LAC, SEN etc.) in either their own or their children s lives. Head Office 34 Grosvenor Gardens SW1W 0DH Tel: 0207 237 5353 / 0207 394 9333 Email: info@workingwithmen.org http://workingwithmen.org/ 17
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 CONTACT AREA SERVICE Professionals can contact the Young Carers Social Worker: Name: Pearl Morene Tel: 020 8314 3853 Email: pearl.morene@lewisham.gov.uk Young Carers All local authorities have a duty to assess young carers on the appearance of need (i.e. without a request having to be made). The Young Carers Social Worker is based in Children s Social Care and provides a range of advice & support to young carers and their families, as well as undertaking statutory assessments. Referrals for a young carer s assessment should be made via the MASH/Early Help process. More information on services provided by Carers Lewisham and Family Action (including how to make a referral) can be found at: http://www.carerslewisham.org.uk/professionals/make-a-referral/ Family Support Services Carers Lewisham Waldram Place, Forest Hill, SE23 2LB Tel: 020 8699 8686 Email: info@carerslewisham.org.uk http://www.carerslewisham.org.uk/ Carers Lewisham supports young carers in Lewisham aged between 5 18 years. It provides a range of services including: advice, information, emotional support, breaks, opportunities to meet other carers, time out from caring activities such as relaxation days and well being sessions; coping strategies, specialist support for parent carers, carers of people with dementia, carers of people with mental health problems, older carers and carers who are caring for someone who is nearing the end of their life. Opening Times: Monday to Friday 9am-5pm Neighbourhood Support Neighbourhood1, North: Evelyn, New Cross, Telegraph Hill, Brockley Neighbourhood 2, East: Blackheath, Ladywell, Lewisham Central, Lee Green Neighbourhood 3, South: Rushey Green, Catford South, Grove Park, Whitefoot, Downham Neighbourhood 4, West: Bellingham, Sydenham, Perry Vale, Forest Hill, Crofton Park (There is also an Adult Carers Service) 18
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Family Action Lewisham Young Carers Peer Support - Therapeutic Services Family Action 199 Perry Vale, Forest Hill, SE23 2JF Tel: 020 8690 3636 Family Action s Children & Families Services work with children, young people (offering holistic family intervention to young carers aged 8 18 years and other family members (12 week support model), parents, carers and the wider family network to ensure the family is able to realise its full potential. For General enquiries email: info@family-action.org.uk Family Action Lewisham Supported Housing Service Tel: 020 8690 4422 Working holistically across the extended family is fundamental to Family Action s approach and they strive to support stable, positive family networks in which all family members are able to thrive. Their work supports families when they face complex needs and challenges including domestic abuse, substance misuse and mental health issues and it ranges from intensive family support, specialist therapeutic work, conflict management and relationship support, and advice and wellbeing services. Family Support Services Family Action Lewisham Young Carers Peer Support - Therapeutic Services Tel: 020 8690 3636 Family Action Lambeth Perinatal Support Service Tel: 0203 815 3749 They work within the Troubled Families Programme and also work with schools and the wider education sector to support teachers, pupils and their families to reap the full benefit of education. https://www.family-action.org.uk/what-we-do/early-years/perinatal-support- services/ 19
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA CONTACT SERVICE https://www.lewishamcfc.org.uk/ Lewisham Children & Family Centres offer a range of programmes for parents to support with building attachment or setting boundaries. These include the following: All referrals need to be completed and sent to the Lewisham secure address. Incredible Years This group runs for 12 weeks and will help you develop new ways of dealing with common childhood behaviour problems such as aggressiveness, tantrums, shouting, answering back and refusing to follow rules. For parents of children aged 4-11. Free cr che available. Clyde Children and Family Centre Alverton Street, Deptford, SE8 5NH 020 8692 3653 Email: clyde@lewishamcfc.org.uk admin@clyde.Lewisham.sch.uk Triple P This 9 week course support parents who are you struggling with routines, getting their child to listen or setting boundaries? For parents with a child aged 2-8 years Triple P parenting will help you to have a happier more positive relationship with your child. Free cr che available. Family Support Services/ Parenting Services Ladywell Children and Family Centre 30 Rushey Mead, Ladywell, SE4 1JJ 020 8690 6696 Email: ladywell@lewishamcfc.org.uk Beautiful Babies, Beautiful Brains During this 9 week course, you will learn about Five to Thrive tools to a secure parent-child attachment and helping babies brains grow. Downderry Children and Family Centre Shroffold Rd, Bromley, BR1 5PD 020 8695 5915 Email: downderry@lewishamcfc.org.uk Additional to this we offer 2 main programmes for families impacted by Domestic Abuse delivered with multi agency partners from Schools, Health and Social Care: Bellingham Children and Family Centre 109 Randlesdown Road, Catford, SE6 3HB 020 8695 6236 Email: bellingham@lewishamcfc.org.uk Freedom Programme a group for women who are at risk, have experienced or are experiencing Domestic Abuse. Kelvin Grove and Eliot Bank Children and Family Centres Kirkdale, Sydenham, SE26 6BB 020 8613 0172 Email: KGEB@lewishamcfc.org.uk Community Groups Programme a therapeutic programme for women and their children who no longer reside with the perpetrator and are not in crisis. 20
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 CONTACT AREA SERVICE Elective Home Education Third Floor, Laurence House 1 Catford Road, SE6 4RU If you choose to educate your child at home, you will be contacted by an Elective Home Education Officer who will arrange to speak with you about your home education to find out what your child is learning. Tel: 020 8314 3884 Email: EHE1@lewisham.gov.uk What to do if you wish to educate your child at home: Pre-school children If your child is of pre-school age, you do not need to do anything though it would help us if you would write to the Director of Education stating that you intend to educate your child at home from an intended date. Please include your child's name, date of birth, address and telephone number. Some parents provide all of the education themselves and some provide it in cooperation with other parents and neighbours or tutors. Some use materials and ideas from outside agencies such as Education Otherwise and some use correspondence courses. Elective Home Education Children between five and 16 If you are withdrawing your child from the school that he or she currently attends and if he or she is of statutory school age (between five and 16), you must write to the head teacher of your child s school. You must request that your child be removed from the school roll and state that you are fulfilling your legal duty to provide their education other than at school. The head teacher will inform the Council within two weeks of your request being received. Useful Documents EHE info for parents and carers https://www.lewisham.gov.uk/myservices/education/schools/atte ndance/Documents/EHEInfoForParentsAndCarers.pdf EHE protocols https://www.lewisham.gov.uk/myservices/education/schools/atte ndance/Documents/EHEProtocolsOctober2017.pdf GCSE and exams for EHE https://www.lewisham.gov.uk/myservices/education/schools/atte ndance/Documents/GCSEAndExamsForEHEDecember2017.pdf Blank EHE referral form for schools https://www.lewisham.gov.uk/myservices/education/schools/atte ndance/Documents/BlankEHEReferralFormforSchoolsDecember20 17.doc Once the Council receives notification from the school, or from you if your child is not on the school roll, you will be sent a questionnaire asking for some information about the education you are providing or planning to provide for your child. It would help the Elective Home education Officer if you returned the questionnaire, but you are under no obligation to do so. 21
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA CONTACT SERVICE Youth Offending The Youth Offending Service works with the community and local agencies such as the police and schools to help keep young people aged 10 17 out of trouble with the Youth Justice System. The Youth Offending Service can be contacted via: 9 Holbeach Road, SE6 4TW Tel: 020 8314 7474 Email: yos@lewisham.gov.uk More information can be found at: http://www.lewisham.gov.uk/inmyarea/publicsafety/youth- offending/Pages/default.aspx Crime & Anti- Social Behaviour Functional Family Therapy The YOS has a think family approach as part of its model with an offer which includes a parenting officer and FFT in those cases is assessed by the YOS case worker as suitable. It provides intensive outreach family therapy for young people and their families where the young person (aged 10 17) has persistent and significant conduct problems at home, school or in the community Eligible young people would be at risk of offending or offending; have problems with substance misuse; and have anti-social behaviour. NO DIRECT REFERRALS ARE ACCEPTED. For further information contact the Youth Offending Service see contact details above. 22
LEWISHAM SERVICES FOR CHILDREN & FAMILIES: AUGUST 2018 AREA SERVICE CONTACT Athena For all Violence Against Women & Girls For any questions or queries on VAWG please contact the VAWG Manager within the Crime,Enforcement & Regulation Service: 9 Holbeach Road, SE6 4TW Tel: 020 8314 7237 Email: CER@lewisham.gov.uk The Athena Service has been commissioned as a single point of access for all Violence against Women & Girls services and refuge provision in Lewisham. The Athena service supports women and girls aged 13 and over, and men aged 16 or over including those who are lesbian, gay, bisexual, or are unsure of their sexuality. It provides confidential, non-judgmental support to those living in the London Borough of Lewisham who are experiencing gender-based violence. It provides outreach programmes, independent advocacy, group support, refuge accommodation and a specialist service for young women. More information can be found at: https://www.lewisham.gov.uk/inmyarea/publicsafety/domestic- violence/Pages/Violence-against-women-and-girls.aspx Victim & Survivor Support You can also contact Lewisham s single point of contact - call the Athena Service on 0800 112 4052 or email lewishamvawg@refuge.org.uk Services available are: a specialist independent gender-based violence advocacy (IGVA) team for high risk victims a specialist service for 13-19 year-old girls support for children affected by domestic violence group support and peer support services to help break isolation; build social networks and provide support clients regain control of their lives access to emergency accommodation in out of borough refuges support with moving/rehousing help with accessing legal and financial advice http://www.refuge.org.uk/our-work/our-services/one-stop-shop-services/athena/ Freephone 24-Hour National Domestic Violence Helpline: 0808 2000 247 23
LEWISHAM 0-5 SERVICES: CORE OFFER AND DELIVERY SITES: AUGUST 2018 Evelyn Centre AREA 1 Clyde Core Offer Waldron HC In each neighbourhood, Lewisham Children & Family Centres ensures that children and families can access: Hatcham Oak Centre Quaggy St Johns HC AREA 2 EYFS focussed early education sessions for children aged 0-4 eg Stay and Play Health themed sessions eg breast feeding group Parenting and relationship programmes evidenced based Information and advice, signposting to services Adult Education and Job centre plus services Family support Honor Oak Old Depot Ladywell Rushey Green HC Honor Oak HC Lee HC Beecroft Sandhurst Primary School Jenner HC Torridon Library (also CFC delivery site) Camelot Pre-School Eliot Bank and Kelvin Grove Alliance Resource Centre Goldsmiths Community Centre Children and Family Centres TNG: The Next Generation Additional sites for some LCFC provision Marvels Lane Downham Health & Leisure Centre Sydenham Green Health Centre HV community bases Bellingham AREA 4 Downderry HV Delivery Sites AREA 3 South Lewisham HC 24
LEWISHAM SERVICES FOR CHILDREN & FAMILIES LEWISHAM SERVICES FOR CHILDREN & FAMILIES: : AUGUST AUGUST 2018 2018 Riverside Deptford APG Youth Centres and Adventure Playgrounds (APPG) Woodpecker Young People s Health & Wellbeing Service Hub Honor Oak Youth Club & APG Ladywell Youth Club & APB YPHWS Hub TNG Home Park APG The Dumps APG Bellingham Gateway 25