Introduction to SafeVoice and Handle with Care Program

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SafeVoice and Handle with Care program aims to receive tips, especially related to traumatic events involving children, and forward them to law enforcement and schools for necessary actions. The program, initiated through SB-80, emphasizes reporting traumatic events involving children within public schools, like domestic violence, family deaths, parental arrests, child abuse, or neglect. It provides a supportive and safe platform for reporting to ensure the well-being and safety of students.


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  1. Introduction to SafeVoice/ Handle with Care

  2. Peggy Edwards Peggy Edwards SafeVoice SafeVoice Coordinator Coordinator safevoiceinfo@doe.nv.gov safevoiceinfo@doe.nv.gov Don Johnson Field Representative 775-267-7796 Sgt. Desiree Mattice 775 684-2587 775 301-0961 cell

  3. SafeVoice and Handle with Care SafeVoice receives tips and sends them to Law Enforcement and/or the School Handle with Care (SafeVoice) receives tips from Law Enforcement and sends the information to the School for them to follow-up (Handle with Care tips: notification of a traumatic event that occurred in the presence of a child)

  4. SB 80: Handle with Care Program

  5. Handle with Care Alert on the SafeVoice System: EFFECTIVE JANUARY 1, 2020: Any Officer or an employee of a law enforcement agency, who in his or her professional or occupational capacity, knows or has reasonable cause to believe that a child who may attend a public school has been exposed to a traumatic event shall submit a report to the Handle with Care program.

  6. SB 80 Traumatic events include, but are not limited to: Domestic violence in the presence of the child; Death of a member of the family or household of the child; Arrest of a parent or guardian of the child in the presence of the child; Child abuse or neglect

  7. Handle With Care: School Process Flow Chart

  8. A reminder about the proper use of SafeVoice Please reinforce these points as you educate about SafeVoice SafeVoice SafeVoice is here to: is here to: It is not for: It is not for: Protect students from bullying and school violence False reports, peer conflict, or pranks Help students speak up for their friends & themselves Complaints and grievances that are not related to school safety and student well-being Help parents who have already spoken directly to teachers and principals, yet feel they have not been heard Harassing other students or adults in the school These take life saving time from the Comm Center False and malicious reporting can cause reporter to void anonymity False and malicious reporting can cause reporter to void anonymity

  9. Questions? Questions? For more information about SafeVoice, please contact: Don Johnson, Field Representative, SafeVoice 775-267-7796 cell Leave message djohnson.safevoice@gmail.com Desiree Mattice, Sergeant, SafeVoice Communication Center Director 775 684-2587 / 775 301-0961 cell dmattice@dps.state.nv.us Communication Specialist Supervisor Desk: 775 684-2583 SVNV@dps.state.nv.us

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