Introduction to Net Control Operations: Role and Responsibilities of Operators

This content provides a comprehensive overview of the role of Net Control Operators in incident management systems, including maintaining accountability, log management, shift changes, and operational procedures. It covers key aspects such as NCS and NCO definitions, objectives of the course, and detailed guidelines for Net Control Operators. Emphasis is placed on leadership, control, and maintaining efficient communication protocols during radio operations.

• Net Control Operations
• Incident Management
• Accountability
• Radio Procedures
• Communication

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1. Net Control Operations

2. Outline Role of the Net Control Operator Incident Management System Structure Maintaining Accountability of Operators Logs NCS Kit The Shift Change The Status Check Closing an Amateur Radio Net Things You Need to Practice Other Forms I. II. III. IV. V. VI. VII. VIII. IX. X. 10/10/2024 Net Control Operations 1

3. Objectives At the end of this course you will be able to: Describe the role of the Net Control Operator List the elements of the Incident Management System Structure Demonstrate the ability to maintain accountability of operators List the steps for a shift change Demonstrate ability to fill out logs and other forms 10/10/2024 Net Control Operations 2

4. Definitions NCS Net Control Station The station performing net control functions, e.g., K7YCA, W7YRC, etc. NCO Net Control Operator Amateur operating net control station, e.g., WA6ZZJ, AB7NK, WB9VGJ, etc. Often will be more than one NCO for any given NCS operation Sometimes NCO and NCS will be the same 10/10/2024 Net Control Operations 3

5. I. Role of the Net Control Operator (NCO) Management Leadership Control 10/10/2024 Net Control Operations 4

6. I. Role of the Net Control Operator (cont.) Management Maintains an accurate log of traffic Maintains a current roster of operators and their assignments Maintains a summary of key status points to use in periodic briefings 10/10/2024 Net Control Operations 5

7. I. Role of the Net Control Operator (cont.) Control Establishes precedence of traffic Enforces net procedures and discipline Leadership Sets example of proper radio procedure Acts as a resource to other operators on the net 10/10/2024 Net Control Operations 6

8. I. Role of the Net Control Operator (cont.) NCO Assignment When possible, 2 operators will be assigned NCO Assistant NCO 10/10/2024 Net Control Operations 7

9. I. Role of the Net Control Operator (cont.) NCO Assignment (cont.) NCO Primary communicator on tactical frequency Responsible for Event Log Secondary responsibility for Message Log 10/10/2024 Net Control Operations 8

10. I. Role of the Net Control Operator (cont.) NCO Assignment (cont.) Assistant NCO Primary communicator on Command Frequency Primary responsibility for Message Log 10/10/2024 Net Control Operations 9

11. I. Role of the Net Control Operator (cont.) Equipment Considerations Antennas Radios Other considerations 10/10/2024 Net Control Operations 10

12. I. Role of the Net Control Operator (cont.) Antennas Types of antennas Vehicle-mounted Portable, e.g., J-pole Temporary ground plane as high as possible Rubber ducks should be avoided 10/10/2024 Net Control Operations 11

13. I. Role of the Net Control Operator (cont.) Radios Types of radios Portable base station Mobile radio with power supply HTs with power supply HTs with high power battery and backup pack (cont.) 10/10/2024 Net Control Operations 12

14. I. Role of the Net Control Operator (cont.) Other Considerations Separate radios are a MUST Tactical frequencies Repeater-based HT which can reliably access the repeater is usually adequate External power source or extra batteries are desirable 10/10/2024 Net Control Operations 13

15. I. Role of the Net Control Operator (cont.) Other Considerations (cont.) Simplex frequency Best available antenna should be used A mobile radio with a power supply or portable base station is preferred 10/10/2024 Net Control Operations 14

16. I. Role of the Net Control Operator (cont.) Other Considerations (cont.) Command frequency External antenna is desirable High power HT is usually adequate Power supply or extra batteries desirable Earphone or external speaker is very beneficial 10/10/2024 Net Control Operations 15

17. I. Role of the Net Control Operator (cont.) Other Considerations (cont.) Roles may be changed as needed during the operation Mutual agreement of operators Notify Command Net for information purposes Short relief periods do not require notification 10/10/2024 Net Control Operations 16

18. II. Overview of Incident Management System Structure One station runs operation -- Command Net Net Control Station (NCS) No more than five stations controlled by one NCS at any level 10/10/2024 Net Control Operations 17

19. II. Overview of Incident Management System Structure (cont.) Activated in EOC 10/10/2024 Net Control Operations 18

20. II. Overview of Incident Management System Structure (cont.) Activated Outside EOC 10/10/2024 Net Control Operations 19

21. II. Overview of Incident Management System Structure (cont.) All traffic or requests will go through NCS Traffic will be passed through NCS for other NCSs or other stations NCO may permit stations in his/her net to talk directly to another station in the net 10/10/2024 Net Control Operations 20

22. III. Logs Three main logs will be used for operations Mobilization/Demobilization Log Track location/status of operators Event Log Track events during incident/operation Net Control Message Log Log all messages on a net 10/10/2024 Net Control Operations 21

23. III. Logs (cont.) The Mobilization/Demobilization Log Will be used to keep track of the status and location of all operators during an event Check-in Availability Assignment Movement Departure/Arrival 10/10/2024 Net Control Operations 22

24. III. Logs (cont.) Mobilization/Demobilization Log 10/10/2024 Net Control Operations 23

25. III. Logs (cont.) Mobilization/Demobilization (cont.) 10/10/2024 Net Control Operations 24

26. III. Logs (cont.) Mobilization/Demobilization (cont.) 10/10/2024 Net Control Operations 25

27. III. Logs (cont.) Mobilization/Demobilization (cont.) 10/10/2024 Net Control Operations 26

28. III. Logs (cont.) Mobilization/Demobilization (cont.) Examples of the Mobilization/Demobilization Log appear in the next section Maintaining Accountability of Operators 10/10/2024 Net Control Operations 27

29. III. Logs (cont.) The Event Log Will be used to keep track of all current events during an operation 10/10/2024 Net Control Operations 28

30. III. Logs (cont.) Event Log 10/10/2024 Net Control Operations 29

31. III. Logs (cont.) Event Log Example 10/10/2024 Net Control Operations 30

32. III. Logs (cont.) The Net Control Message Log Will be used to keep a record of all messages Number To/From Summary Action Taken 10/10/2024 Net Control Operations 31

33. III. Logs (cont.) Net Control Message Log 10/10/2024 Net Control Operations 32

34. III. Logs (cont.) Net Control Message Log Example 10/10/2024 Net Control Operations 33

35. III. Logs (cont.) Net Control Message Log Example (cont.) Message #231455 From: Fire Center To: County EOC Summary: 2 areas being evacuated Action Taken: To EOC IC 10/10/2024 Net Control Operations 34

36. III. Logs (cont.) Net Control Message Log Example (cont.) Message #231605 From: Shelter 1 To: County EOC Summary: Need meals for 45 people Action Taken: To EOC IC 10/10/2024 Net Control Operations 35

37. III. Logs (cont.) Net Control Message Log Example (cont.) Message #231630 From: County EOC To: Shelter 1 Summary: 45 meals ordered ETA 1800 Action Taken: To Shelter 1 operator 10/10/2024 Net Control Operations 36

38. IV. Maintaining Accountability of Operators A phone tree will normally be used to activate a net. Operators will then be assigned or check into Resource Net Availability and/or assignments of operators will be logged on the Mobilization/Demobilization Log 10/10/2024 Net Control Operations 37

39. IV. Maintaining Accountability of Operators (cont.) Mobilization/Demobilization Log Example 10/10/2024 Net Control Operations 38

40. IV. Maintaining Accountability of Operators (cont.) K7XXX Checked in at 0930 Is available until 1400 Assigned to tactical call Shelter 1 Departed for shelter at 0950 Arrived at shelter at 1010 Left for home at 1300 Arrived home at 1330 10/10/2024 Net Control Operations 39

41. IV. Maintaining Accountability of Operators (cont.) N7XYZ Checked in at 0935 Is available from 1300 1700 10/10/2024 Net Control Operations 40

42. IV. Maintaining Accountability of Operators (cont.) K7ZZZ Checked in at 0940 Is available any time Assigned to tactical call Fire Center Departed for Fire Center at 1005 Arrived at Fire Center at 1030 (This operator is still active) 10/10/2024 Net Control Operations 41

43. V. NCS Kit Suggested NCS Kit Items 1 - Clipboard 1 - Note pad 25 Event Logs 5 Mobilization/Demobilization Logs 5 Net Control Message Logs 3 Pens 3 Pencils 1 Box paper clips 1 - Set NCS job aids 10/10/2024 Net Control Operations 42

44. VI. The Shift Change Responsibilities of Incoming NCO Arrive 10 - 15 minutes prior to assigned shift Review standard net procedures and job aids Verify supplies you will need and make arrangements for replenishment if necessary Observe message handling procedures being used and note any questions Review all logs for an overview of current status 10/10/2024 Net Control Operations 43

45. VI. The Shift Change (cont.) Responsibilities of Outgoing NCO Show incoming NCO where key documents are located Mobilization/Demobilization Log Event Log Net Control Message Logs Etc. 10/10/2024 Net Control Operations 44

46. VI. The Shift Change (cont.) Responsibilities of Outgoing NCO (cont.) Brief incoming NCO on the current operation Review nature of activity in field Identify messages which are awaiting action/reply 10/10/2024 Net Control Operations 45

47. VI. The Shift Change(cont.) Responsibilities of Outgoing NCO (cont.) Verify incoming NCO understands the message handling procedures in use Advise incoming NCO of any problems or unusual activity which has occurred on your shift and how they were dealt with Introduce incoming NCO to the local manager, if one is present 10/10/2024 Net Control Operations 46

48. VI. The Shift Change(cont.) Responsibilities of Incoming and Outgoing NCOs When both satisfied that they are ready to change control Contact Command Net and advise of call sign of incoming NCO and status of outgoing NCO Outgoing NCO should contact Resource Net to advise of status and destination 10/10/2024 Net Control Operations 47

49. VII. The Status Check What it means Of utmost importance All operators must be accounted for on a regular basis, approximately every half hour when possible 10/10/2024 Net Control Operations 48

50. VII. The Status Check(cont.) How to conduct a status check for your net Announce you will be performing a status roll call Perform the roll call and record status of each operator Contact Command Net with short status of net and a report that all operators are accounted for 10/10/2024 Net Control Operations 49

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