Implementing New Mobility Schemes in Austria

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Explore the impact of Mobility-as-a-Service (MaaS) on business, operations, and regulation in Austria, focusing on the collaboration between Wayfinder App, WienMobil App, and various partners in the transportation sector. Discover the challenges and innovations in the taxi and livery vehicle trade, emphasizing transparency, efficiency, and reduced barriers for customers.


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  1. Joint Workshop Mobility-as-a-Service Implementing New Mobility Schemes: Impact on Business, Operations & Regulation May 3, 2017, Brussels Andreas Hoedl

  2. Our service/our company: Taxi Dispatcher Fleet of Cars: About 2000 cars Availability: 24/7/365 a year Region: Vienna & Linz Fast: More than 90% of our customers gain a taxi within 5 min, via Callcenter & App

  3. Wayfinder App & WienMobil App Offered services in MaaS Field Taxi Public transport Carsharing Bikesharing Parking Facilities Docking Stations

  4. Wayfinder App & WienMobil App Targets of cooperation in MaaS Field: Optimization of the fleet workload Reduction of administrative costs Implementation of individual mobility strategy To minimize CO2 emission

  5. Advantages/innovation for costumer: Creating transparency Increasing efficiency Reducing barriers Wayfinder App & WienMobil App Examples: Possibility of personalization One-stop-ticketing Ticketing via mobile phone possible Price estimation Price evaluation regarding different service providers Information/routing

  6. Partner: Taxi 40100 Taxi 31300 Car2Go DriveNow Public Transport (e.g. Wiener Linien, OeBB) CityBike NextBike

  7. Legal & Regulatory Challenges in Austria cab trade vs. livery vehicle cab trade: mandatory tariff plan includes - mandatory tariff-plans for cab trade Basic rate Time rate Distance rate Possible surcharges (e.g. for dispatching) - no option to overrun nor to undercut - no flat pricing - no consistent method for one-stop ticketing possible livery vehicle: - contract of services - flat price possible

  8. Thank you for listening!

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