Illinois Department of Human Services Overview
The Illinois Department of Human Services (DHS) provides a range of services from prenatal to adult stages, focusing on developmental support, early intervention, community health, and rehabilitation. DHS offers basic supports like food, housing, and cash assistance, and aims for outcomes such as safety nets, prevention, community integration, and recovery. The Division of Human Capital Development measures performance in serving households, TANF client engagement, shelter utilization, and housing outcomes. Despite growing demand and decreasing staff levels, DHS continues to support vulnerable families and promote independence.
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Presentation Transcript
State of Illinois Illinois Department of Human Services 1
DHS: Towards an Integrated Framework DEVELOPMENTAL LEVEL OF ENGAGEMENT PRENATAL CHILDREN YOUTH ADULTS DEATH PRENATAL & FAMILY SUPPORTS EARLY CHILDHOOD DEVELOPMENT AND INTERVENTION POSITIVE YOUTH DEVELOPMENT & INTERVENTION ADULT SUPPORT SERVICES Basic Supports (Food, Housing, Cash Assistance) Division of Human Capital Development Development & Early Intervention Division of Community Health & Prevention Division of Developmental Disabilities Disability & Division of Rehabilitation Services Rehabilitation Supports Division of Alcohol and Substance Abuse Treatment Division of Mental Health 2
DHS: OUTCOMES Safety Net and Basic Supports Basic cash, medical, housing, food assistance and work supports to our state s most vulnerable families Prevention and Early Intervention for Children and Youth Community Integration and Maximum Independence for Illinois residents with physical, cognitive and developmental disabilities Resiliency and Recovery for Illinois residents struggling with substance abuse and mental illness 3
DIVISIONOF HUMAN CAPITAL DEVELOPMENT PROVIDINGA SAFETY NET Performance Measures: Actual Estimate Performance Metric FY 2008 FY 2009 FY 2010 FY 2011 Number of households served by either Medicaid, General Assistance, AABD, TANF or Non-Assistance Food Stamps. (in thousands) Percent of TANF clients working and/or engaged in the required number of average countable activities per week Clients receiving Food Stamps as a percent of persons living in Poverty a Total number of nights in shelters (in Millions) b 1,224 1,306 1,448 1,597 42.1% 51.7% 55.4% 41.2% 85.8% 94.4% 79.2% 82.5% 2.0 2.0 2.1 2.1 Number of persons leaving supportive housing attaining independent living 67.0% 64.0% 72.0% 72.0% Homeless prevention households that maintained their housing The average number of cases/families served through the Child Care program per month Number of refugees and immigrants receiving Outreach and Interpretation Services Percent of refugees and immigrants achieving citizenship 86.0% 88.0% 88.5% 88.5% 91,100 90,100 87,900 92,300 52,872 56,978 62,216 60,000 88.0% 88.0% 88.0% 88.0% NOTES: a Individuals receiving food stamps as a percentage of the total individuals living in 125% poverty in Illinois. Standard changed to 125% of poverty 1st quarter 2010 from 100% in previous reports due to updated more accurate census data. b Every night a participant stays in a shelter is counted as a shelter night. 4
DIVISIONOF HUMAN CAPITAL DEVELOPMENT PROVIDINGA SAFETY NET GROWING DEMAND/DECREASING STAFF LEVELS Staffing Level vs. Caseload (all services) DHS FCRCs July 2006 - November 2010 Staff Cases 2450 1650000 2400 1600000 2350 1550000 2300 1500000 Total Caseload 2250 1450000 FCRC Staffing 2200 1400000 2150 1350000 2100 1300000 2050 1250000 2000 1200000 1950 1150000 Oct-06 Oct-07 Oct-08 Oct-09 Oct-10 Apr-07 Apr-08 Apr-09 Apr-10 Jul-06 Jul-07 Jul-08 Jul-09 Jul-10 Jan-07 Jan-08 Jan-09 Jan-10 5
Budgeting for Results: IDHS Implementation Initial Assessment Connect Funding to Programs Compile current measurements Identify Funding Performance Based Contracting Outcome Based Management 6
Compile Current Measurements in Program Logic Format OUTPUTS Who? Where? What? How Well? OUTCOMES So what?; What was the benefit to the individual or family? IMPACT So what?; What was the benefit to the society, region or state? 7
Compile Current Measurements Performance Measures: What do we do and how well do we do it? Outputs Population & Sites Services Quality Types of Services Population Reach Error Rates Units of Service Client Client Satisfaction Characteristics Location Certification Unit cost 8
Compile Current Measurements in Program Logic Format OUTCOMES So what?; What was the benefit to the individual or family? IMPACT So what?; What was the benefit to the society, region or state? 9
Compile Current Measurements in Program Logic Format 10
Budgeting for Results: IDHS Implementation Initial Assessment Connect Funding to Programs Compile current measurements Identify Funding Performance Based Contracting Review and Refine Measurements & Monitoring Revise Contract to require performance reporting Include explicit measurements in each contract Outcome Based Management 11
Division of Alcohol and Substance Abuse PBC Dashboard Sample Page 12
Review and Refine Measurements Philanthropic partners Evidence/research based indicators Provider partners Improved Performance and Outcome Measurement Other state s performance dashboards National and federal indicators 13
Budgeting for Results: IDHS Implementation Initial Assessment Connect Funding to Programs Compile current measurements Identify Funding Performance Based Contracting Review and Refine Measurements & Monitoring Revise Contract to require performance reporting Include explicit measurements in each contract Outcome Based Management Improve Performance & Outcome Indicators Refine Tracking & Reporting System Define Program Logic Models 14
Linking Investments & Outcomes Appropriation Investment Priority Outcome Program/Initiative Performance Indicators Budgeting For Results - IDHS Perspective
