Hotel Reservation and Check-in Procedures
Understand the policies and procedures related to hotel reservations, front office services, cancellation policies, and check-in information. Learn about the significance of prepositions 'in, at, on' in expressing dates and locations in English. Discover common questions and responses related to booking a room, breakfast availability, WiFi access, and payment methods. Enhance your dialogue skills for scenarios like inquiring about room availability and amenities.
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Presentation Transcript
MOCK TEST 1 26 November 2020, 09.30
policy, front, reservation, expiration, cancellation, office, check, availability, in, hold, release, date is the same as a reception in a hotel. We will for your dates. Our is very strict, you can t get a refund. Usually, we can for one day only. tells you until you can use something.
policy, front, reservation, expiration, cancellation, office, check, availability, in, hold, release, date Front office is the same as a reception in a hotel. We will check availability for your dates. Our cancellation policy is very strict, you can t get a refund. Usually, hotels can hold reservations for one day only. Expiration date tells you until you can use something.
in/at/on The hotel opened 1955. Out meeting is 5 o clock Wednesday. They met summer 2015. They got married December 20th. The restaurant is very busy weekends.
in/at/on The hotel opened in 1955. Out meeting is at 5 o clock on Wednesday. They met in summer in 2015. They got married on December 20th. The restaurant is very busy at weekends.
ask questions price of breakfast location of the room method of payment arrival time length of stay
How much is breakfast? How much does breakfast cost? Where is the room (located)? How are you going to pay? Will you pay in cash or by card? When will you arrive? What time can we expect you? How long do you plan to stay?
complete the dialogue Can I book a room for 22 December? Let me Is there WiFi in the room? only in the lobby. Will I get breakfast? in the price.
Can I book a room for 22 December? Let me check the availability for you. Is there WiFi in the room? There is WiFi only in the lobby. Will I get breakfast? Breakfast is (not) included in the price.
BONUS name three room facilities name three bathroom facilities
