Guide to Effective Graduate Student-Supervisor Relationships and Conflict Management
Explore the continuum of conflict management processes, examples of barriers to effective resolution, and practical strategies in developing a constructive dialogue with your supervisor. Learn how to assess barriers, overcome challenges, and plan for successful conversations in a professional environment.
- Graduate student
- Supervisor relationship
- Conflict management
- Effective communication
- Workplace dynamics
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Graduate Student/Supervisor Relationship GSO/Faculty/Department Meeting December 13, 2011 Matt Erickson Director CMAHRO Fall 2009 1
Continuum of Conflict Management Processes Informal 3rdparty assistance with... No assistance, direct communication Formal 3rd party assistance: no direct communication Relationship Process Substantive Coaching Training Facilitation Mediation Advisory mediation Fact finding Settlement conferences Conciliation Coaching Team Building Grievances Arbitration Investigation Adjudication Negotiation Meetings Conversations Informal: despite the intervention, the party retains control over, and input into, the final outcome. Formal: the party gives up control over, and has limited input into, the final outcome. Adapted from: Moore, Christopher et. al. Effective Mediation. Boulder: CDR Associates, 1989.
Examples of Barriers That Can Impede Effective Early Resolution Attempts Low confidence Lack knowledge how to Lack requisite skills Lack support I m all alone Uncertainty Carelessly framed problems and solutions CMAHRO Fall 2009 3
The Workbook What is the issue [topic] that you want to discuss with your supervisor? What are the key points that you want the supervisor to understand... Set the appropriate context for the conversation CMAHRO Fall 2009 4
The Workbook (contd) Assess potential barriers presence of cultural factors that might get in the way assess previous attempts to have conversations: what got in the way? are there things you re doing that might be distracting your supervisors? are negative emotions getting in the way? CMAHRO Fall 2009 5
The Workbook (contd) Develop strategies on how they can be overcome Consider if there is any other support or resource they need Prepare them to share impacts of behavioural concerns Plan ahead for questions and options Plan timing and setting CMAHRO Fall 2009 6
identify opportunities assessment, strategies and process potential for negative outcome The Workshop reinforce the importance of early commitment CMAHRO Fall 2009 7
Matt Erickson Director, CMAHRO 519-888-4567 x 33765 erickson@uwaterloo.ca
Characteristics of a Damaged Relationship Distrust is high
SUCCESSFUL OUTCOME UNSUCCESSFUL influences P R O C E S S G O O D P O O R S U B S T A N C E P O S Positive Substance Good Process Good Relationship Positive Substance Poor Process Poor Relationship Negative Substance Good Process Good Relationship Negative Substance Poor Process Poor Relationship N E G G O O D CONCERNS EMERGING P O O R RELATIONSHIP
