FNS ARPA Update: Western DSS Directors Meeting June 2022

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Funding updates for North Carolina counties, investments in beneficiary experience initiatives, and business intelligence analytics using FNS ARPA dollars were discussed at the Western DSS Directors Meeting held in June 2022. The meeting highlighted the allocation of SNAP ARPA funding, plans for improved beneficiary experiences, and initiatives in business intelligence and analytics. Details on fund disbursement, system enhancements, and data infrastructure improvements were outlined for the attendees.


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  1. FNS ARPA Update Western DSS Directors Meeting June 2022

  2. Agenda Funding to Counties FNS Improved Beneficiary Experience (IBE) FNS Business Intelligence & Analytics

  3. FNS ARPA Funding to Counties North Carolina received $15,443,247 in SNAP ARPA funding for FFY 2022, which expires on September 30, 2022 DHHS is allocating $10,000,000 of these funds to counties to support county efforts to administer the FNS program Each county is receiving an allocation, which was determined by FNS caseload Counties will not need to do anything differently to receive these funds Counties will charge FNS administrative coding as normally done through monthly 1571 process Once the 1571 is received from counties, the funds charged to FNS administrative coding will be reclassified by the State before claiming federal reimbursement allowing counties to receive 100% of claimed FNS admin funds, up to the allocation amount Counties will receive the 100% funding as part of the July 2022 and August 2022 service month admin EFT deposits paid at the end of August 2022 and September 2022, respectively

  4. FNS Improved Beneficiary Experience The Division of Child and Family Well-Being (DCFW) intends to invest FNS ARPA dollars in three FNS Improved Beneficiary Experience initiatives: Telephonic Signature Online Recerts and Changes of Circumstance Secure Text Messaging

  5. FNS Business Intelligence (BI) & Analytics The Division of Child and Family Well-Being (DCFW) intends to invest FNS ARPA dollars in a FNS BI & Analytics Initiative to help build a new FNS data infrastructure. NC DHHS will build a dashboarding portal that integrates with NC FAST (using PowerBI) There will be dashboards specific to user roles (Caseworker, Supervisor, Program Manager/Director) Data will auto filter based on County/Role/and Org Structure Dashboards to be prioritized in first wave: Pending Workload Dashboards Caseload Analysis Dashboards Timeliness / Performance Dashboards

  6. NC FAST User Interface & Application Layer (Economic Benefits) O&M Reports NCFAST Users Interfaces (Including NC FAST Child Interfaces (Including NC FAST EB) Welfare) C ram Transactional Database (Economic Benefits) Application programming Interfaces (APIs) NCFAST Reporting C ram Data Warehouse (CDW) NCF Staff CSDW Reporting SAP Client Services Data Warehouse (CSDW) Business Objects ITD (CSDW) Staff County & State Program Staff Manual Processes Current State - NC FAST BI & Reporting Architecture Tableau Dashboards* HSBIA BI Staff

  7. In-System NC FAST Analytics Portal NC FAST User Interface & Application Layer (Economic Benefits) O&M Reports NCFAST Users Interfaces (Including Child Welfare Interfaces (Including NC FAST EB) System) C ram Transactional Database (Economic Benefits) Application programming Interfaces (APIs) HSBIA BI Staff ITD Staff NCFAST Reporting Out-of-system Dashboard Portal C ram Data Warehouse (CDW) BI Data Platform NCF Staff CSDW Reporting SAP Client Services Data Warehouse (CSDW) Business Objects ITD (CSDW) Staff Future State - NC FAST BI & Reporting Architecture (Post ARPA Investment) County & State Program Staff

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