ESCC Integrated Lifestyle Services Overview and Procurement Process

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ESCC Integrated Lifestyle Services, commissioned by Public Health in East Sussex County Council, aims to support individuals in making lifestyle changes to reduce the risk of developing conditions like diabetes, cancer, and heart disease. The service was awarded to Thrive Tribe through a procurement process that included a focus on social value. By enabling benefits realization, clear goals, early market engagement, flexibility, and good governance were emphasized to ensure effective implementation of social value commitments.


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  1. ESCC Integrated Lifestyle Services

  2. Overview Integrated Lifestyle Services was commissioned by Public Health in East Sussex County Council in 2017 The service aims to support individuals to make changes to their lifestyle behaviours which will reduce their risk of developing conditions such as diabetes, cancer and heart disease which can lead to premature death. Contract value: 2.1 million per annum Contract term: 4 years + 2 years (optional extension) The contract was awarded to Thrive Tribe Click here to watch the video case study

  3. Procurement Process An open procurement procedure was followed 10% of the weighting was allocated to social value within the Quality criteria. Bidders were required to complete and submit the Orbis Social Value Measurement Charter (bespoke version of the National Themes Outcomes and Measures approved by the Local Government Association) as part of the tender submission. The total social value secured from the winning bidder was 109,998

  4. How we enabled benefits realisation Clarity about scope and goals : To enable suppliers to submit commercially viable bids East Sussex County Council was clear about the intention to include Social Value, why it would be included, how it would be included and the requirements in relation to contract management Early Market engagement: was a key feature within the procurement process in order to ensure that suppliers received the key messages in relation to social value. More importantly, sufficient clarification time was allowed to ensure suppliers had the opportunity to check their understanding and submit bids that were realistic and achievable for them to deliver during the life of the contract Flexibility and Good Governance: To mitigate against the risk of social value erosion clear change procedures and governance were embedded in the contract management process. Social Value is a standard agenda item during meetings and quarterly reports are submitted to demonstrate the progress being made. The key performance indicators were based on the supplier s tender submission however the collaborative relationship between the contract manager and the supplier allows for flexibility where external factors and/or operational changes make the social value commitment over burdensome for the supplier during the life of the contract. In this situation the supplier can deliver alternative social value provided that the financial value of the social value delivered is equivalent to the value that was submitted in their tender response.

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