Enhancing Mental Health Services with New MHARS Program
The New Mental Health Acute Response Service (MHARS) introduces key changes like self-referral, crisis prevention, and enhanced home treatment for individuals aged 16 and above. Collaborations with various agencies aim to provide timely and effective support, ensuring the right services at the right time. The proposed model emphasizes rapid assessment, treatment in the least restrictive environment, and 24/7 response for urgent mental health needs.
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The New Mental Health Acute Response Service (MHARS)
The New MHARS Service Structure (a) Between 08:00-22:00 (Daytime) Between 22:00-08:00 (Overnight) (b) Referral Source Referral Source MHARS MHARS Countywide Urgent Response Team (URT) 24/7 Initial Contact Service, handling all urgent referrals and calls including sign posting, advice, assessment and treatment where required Countywide Urgent Response Team (URT) 24/7 Initial Contact Service, handling all urgent referrals and calls including sign posting and advice 10pm-8am Mental Health Liaison Cheltenham Area Rapid Assessment and Home Treatment Team (RAHTT) Assessment, home treatment Outcomes 136 Suite Gloucester Area Rapid Assessment and Home Treatment Team (RAHTT) Assessment, home treatment, 136 suite coordination Stroud Area Rapid Assessment and Home Treatment Team (RAHTT) Assessment, home treatment 136 Suite Outcomes
General Practitioner Self The New MHARS Model Emergency Department Carer Police SWASFT Signposting Non-Stat Agencies 111 Recovery Teams Substance Misuse ICT Teams CAB Social Services Emergency Duty Team (EDT) GRIP Rethink CYPS Mind OOPS Samaritans Mental Health Acute Response Service (MHARS) See Page 5 for MHARS Service Structure GP Young Carers Social Services AA A&E NA Police Carers Glos 10pm-8am Mental Health Liaison Assessment within an hour if required 136 Suite County Community Projects Independence Trust Outcomes Ambulance Hospital Admission Signposting Home Treatment Mental Health Act Assessment Advice Only
Proposed Key changes Development of the Urgent Response Team (URT) Self-referral Providing triage for referral Advice and signposting, Crisis Prevention Onward referral Co-location URT based in Waterwells with the police and EDT
Proposed Key changes AGE Rapid Assessment and Home Treatment team will be working with those aged 16 and up or 14 and up for those already known to the GRIP team Response Assessment if needed within one hour Greater capacity for home treatment Treating people in least restrictive environment Ensuring the right service is received at the right time by the right person Emergency Department Liaison Function 10.pm-8 am aged 16 and up
Benefits Increased service user/carer/referrer satisfaction Reduction in 136 detentions Reduction in ED admissions Better communication No bounced referrals
