Encouraging Student Engagement Levels
CREATING THEIR TOOLBOX
Encouraging students
to seek answers
INTRODUCTION TO ENGAGEMENT TEAM
Sam Ratzer and Katie Banks
Student Engagement Advisors
AIMS FOR THIS SESSION
Identifying the different levels of engagement our team have with students
Using adapted case studies to show how we have worked with students and
supported their development
Highlighting the skills students gain from utilising our service
THE LEVELS OF ENGAGEMENT
OUTREACH
Offering support, gathering
information from students who
have been absent or have not
submitted assignments
OUTREACH
‘I was glad that you got in touch, as I wasn’t going to do anything about
it’
‘This was the help I was looking for but didn’t know where to find it’
‘I do appreciate your contact, because it helped to somewhat give me a
reality check’
In semester 2, we have successfully spoken to 755 students about non-
attendance
ACADEMIC DROP-IN SUPPORT
One-to-one support sessions
available at St. Mary's Road,
Paragon and Fountain House
ACADEMIC DROP-INS
‘I really enjoyed the drop-in sessions because they helped me to understand
and develop my writing skills for my academic assignments’
‘It is for people like me who might be worried… the service eased my anxiety
linked with an assignment’
‘Thanks very much for helping me. It was a great service, we sorted out a
plan to get the assignments done’
1,283 visits from students at drop-ins 2017/2018 as of 26/06/2018
695 different students
ACADEMIC SKILLS WORKSHOPS
1 or 2 hour theoretical and
practical skills based sessions
taught to groups of students
WORKSHOP DATA
‘It was useful and clear and clarified some of my worries and concerns regarding my
upcoming assignment’
‘It really helped me to know what I am doing wrong in my assessments and essays’
‘It was very useful, I now feel I have a better understanding of essay planning and
writing’
In 2016-17, we had 262 attendees at our academic skills workshops
This academic year, we have had 682 attendees at our academic skills workshops
PEER MENTORING
Students supporting students on
the same/similar courses, through
regular one-to-one meetings
PEER MENTORING
‘I have found that having someone who has been through the same experience as me
extremely useful. My mentor has given me a sense of what to expect at university and how
organised we should be in terms of time management and revision’
- Mentee
‘Mentoring at UWL has given me the opportunity to reflect on my own knowledge and
learning, and how I communicate this. I have developed my communication skills, I have
learned to respect other people's priorities and opinions and work from their point of view,
as opposed to my own. I have found mentoring very rewarding’
- Mentor
Current pairings 43, growth of 15 from last year, trained over 100 students
WHAT’S IN THEIR TOOLBOX NOW?
HOW WE CAN WORK TOGETHER…
Encouraging students to seek answers through different levels of engagement, including peer mentoring, academic workshops, drop-in support, and outreach efforts. Highlights how these initiatives support student development and enhance skills. Real-life case studies demonstrate successful engagement strategies.
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Presentation Transcript
CREATING THEIR TOOLBOX Encouraging students to seek answers
INTRODUCTION TO ENGAGEMENT TEAM Sam Ratzer and Katie Banks Student Engagement Advisors
AIMS FOR THIS SESSION Identifying the different levels of engagement our team have with students Using adapted case studies to show how we have worked with students and supported their development Highlighting the skills students gain from utilising our service
THE LEVELS OF ENGAGEMENT Peer Mentoring Academic Skills workshops Academic Drop-in support Outreach
OUTREACH Time Offering support, gathering information from students who have been absent or have not submitted assignments Self Communication Action Planning Skills Awareness Management
OUTREACH I was glad that you got in touch, as I wasn t going to do anything about it This was the help I was looking for but didn t know where to find it I do appreciate your contact, because it helped to somewhat give me a reality check In semester 2, we have successfully spoken to 755 students about non- attendance
ACADEMIC DROP-IN SUPPORT Feedback As Active Academic Initiative One-to-one support sessions available at St. Mary's Road, Paragon and Fountain House Listening Confidence Feed-forward
ACADEMIC DROP-INS I really enjoyed the drop-in sessions because they helped me to understand and develop my writing skills for my academic assignments It is for people like me who might be worried the service eased my anxiety linked with an assignment Thanks very much for helping me. It was a great service, we sorted out a plan to get the assignments done 1,283 visits from students at drop-ins 2017/2018 as of 26/06/2018 695 different students
ACADEMIC SKILLS WORKSHOPS Academic Independence Academic Critically Reinforcing 1 or 2 hour theoretical and practical skills based sessions taught to groups of students Literacy Knowledge Thinking
WORKSHOP DATA It was useful and clear and clarified some of my worries and concerns regarding my upcoming assignment It really helped me to know what I am doing wrong in my assessments and essays It was very useful, I now feel I have a better understanding of essay planning and writing In 2016-17, we had 262 attendees at our academic skills workshops This academic year, we have had 682 attendees at our academic skills workshops
PEER MENTORING Relationship Empathy Inspiring Constructive Students supporting students on the same/similar courses, through regular one-to-one meetings Leadership Feedback Management
PEER MENTORING I have found that having someone who has been through the same experience as me extremely useful. My mentor has given me a sense of what to expect at university and how organised we should be in terms of time management and revision - Mentee Mentoring at UWL has given me the opportunity to reflect on my own knowledge and learning, and how I communicate this. I have developed my communication skills, I have learned to respect other people's priorities and opinions and work from their point of view, as opposed to my own. I have found mentoring very rewarding - Mentor Current pairings 43, growth of 15 from last year, trained over 100 students
WHATS IN THEIR TOOLBOX NOW? Time Self Communication Action Planning Management Awareness Skills Feedback As Active Academic Initiative Listening Confidence Feed-forward Critically Academic Reinforcing Academic Independence Thinking Literacy Knowledge Relationship Empathy Inspiring Constructive Leadership Feedback Management
