Cultivating Compassionate Trust in Society: A Qualitative Exploration

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This qualitative investigation delves into the concept of compassionate trust and its role in fostering positive societal interactions. Through a social constructionist lens, the study explores how individuals understand and embody compassionate trust, emphasizing the interconnectedness of compassion and trust in shaping a more empathetic and supportive society. The research highlights the significance of socially motivated action driven by hopeful trust and compassion for others, aiming to contribute to a greater collective good.


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  1. Compassion and Trust: A qualitative investigation into fostering compassionate trust in society Lisa Jones Bucks New University Symposium 1 June 2019

  2. Context Positive psychology too focused on individuals Emotion construction and language influences well-being What is trust? What is compassion?

  3. Literature Individual choices impact wider society Positive psychology cannot remain value neutral Emotions and language: we shape society, society shapes us

  4. Literature Trust has had little attention in positive psychology Hijacked by Behavioural Economics (e.g. game theory) Trust can be a virtue of collaboration

  5. Literature Compassion is poorly understood by the West Shares qualities with trust: vulnerability, hope, action, and openness Together compassion can underpin trust to create compassionate trust

  6. Working definition A mindset that aids socially motivated action. This is a form of hopeful trust, driven by compassion for others. This trust, despite one s own vulnerability, has the intention to connect emotionally and meaningfully with others, with the objective of contributing to something bigger than oneself.

  7. Methodology Social constructionist epistemology Qualitative Semi structured interviews (4 participants) Appreciative Inquiry questions Thematic analysis

  8. Methodology How is compassionate trust conceptually understood, and how could it be fostered within society? Two sub questions were also explored: How do interviewees make sense of and externalise compassionate trust ? In what ways do interviewees imagine compassionate trust as a lived mindset, evident within society?

  9. Results

  10. Theme: Trust is fundamental but nuanced Highly complex and subjective Positive intention not selfish motive One participant saw forgiveness in trust, another didn t

  11. Sub theme: Caring actions without trust Possible when actor has secure attachment, driven by altruism not ego Courage not well researched within compassion Courage through a form of hopeful trust

  12. Theme: Compassionate trust has a cost Social change is multifarious, never free of tension Mixed emotions, showing strong emotional intelligence Giving power away: balance of power and love

  13. Theme: Socio-cultural system a barrier Institutions take a realist perspective Disconnect between political institutions and communities System mistrust impacts well-being Positive psychology guilty of promoting selfish values!

  14. Theme: Think global, act local Immutable connection between society and environment Self-enhancement (power and material wealth) incongruent with environmental and social values Small benevolent actions through communities

  15. Theme: Raise awareness: Teaching and emulating the right values Education focused on compassion and trust Doing because it s good (not doing because it s good for YOU!) Role models Create conditions for change (stop being value neutral!)

  16. Any questions?

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