Courtney Carroll: Professional Profile and Career Journey

Courtney Carroll, a dedicated professional at American Public Education, Inc., brings a wealth of experience in student support, training, and human resources. Her commitment to continuous learning is evident through her multiple degrees and certifications. Courtney's career journey showcases her evolution from a Student Support Representative to a Training and Development Specialist, highlighting her expertise in education and human resource management.

• Courtney Carroll
• Professional Profile
• Career Journey
• Human Resources
• Training and Development

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Presentation Transcript

1. Remote Management Presented by Courtney Carroll May 13th, 2020

2. Board of Directors 2020 President: Jesse Sites, SHRM-CP President Elect: OPEN Treasurer: Wanda Bonfili Secretary: Lesley Hower, PHR, SHRM-CP Past President & Certification Chair: Harvey Ashworth, SPHR, SHRM-SCP College Relations Chair: Pat Hubbard Communications Chair: OPEN Membership Chair: OPEN Member Liaison: OPEN Workforce Readiness Chair: Courtney Carroll, SHRM-CP, GCDF Legislative Chair: Raylea Harvey Programming Co-Chair: Hadley Ward, PHR, SHRM-CP Programming Co-Chair: Jessica McIntosh, aPHR

3. Treasurers Report

4. Legislative Updates Families First Coronavirus Response Act (FFCRA): https://www.dol.gov/agencies/whd/pandemic/ffcra-employer-paid- leave Coronavirus Aid, Relief, and Economic Security (CARES) Act: https://home.treasury.gov/policy-issues/cares Paycheck Protection Program and Health Care Enhancement Act (CARES Act 2.0): https://www.duanemorris.com/alerts/cares_act2_update_hot_topics_n eed_certifications_forgiveness_audits_tax_deductions_0520.html Temporary I-9 Policies Related to COVID-19:https://www.uscis.gov/i- 9-central/temporary-policies-related-covid-19 New Rule's COBRA: https://www.shrm.org/ResourcesAndTools/hr- topics/benefits/Pages/DOL-temporarily-extends-COBRA-deadlines- coronavirus.aspx

7. SHRM20 and SHRM21 Conference Update SHRM20 Conference and Exposition (Cancelled) For more information, please visit annual.shrm.org. ROAD TO CHICAGO!

8. Remote Management Presented by Courtney Carroll

9. Courtney Carroll Courtney joined American Public Education, Inc. in 2011 as a Student Support Representative and shortly thereafter served as a trainer for Enrollment Management and Student Support before transferring to the Human Resources team in 2015 as a Training and Development Specialist. Courtney is committed to life long learning and therefore has several degrees and certifications including a Masters in College Student Development and Administration, a Masters in Management with a Human Resource concentration, a Certified Professional in Learning and Performance (CPLP) through the Talent Development Association, a Certified Professional with the Society of Human Resource Management (CHRM-CP), Myers Briggs Type Indicator (MBTI) Certified, a Certified Career Services Professional (CCSP), and a Global Career Development Facilitator (GCDF). She serves as the Workforce Readiness Chair for the Eastern Panhandle Society of Human Resources chapter and has previous experience in the hospitality industry, higher education, accounting, and owning/operating a small retail business. Courtney resides in Inwood, WV, with her dog, Chardy and her cat, Whiskey.