Comprehensive Workshop on Workforce Planning for Person-Centred Competence
Explore the importance of workforce planning and developing person-centred competence in a facilitated workshop. Discover strategies to identify client needs, write competencies, and access valuable resources for evidence-based competence. Share best practices and discuss the impact of workforce planning on service quality. Unveil workforce planning templates to aid in data collection and skills identification for effective planning.
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Workforce Planning for Person-Centred Competence Optimum Members Facilitated Workshop 24thNovember 2017
WELCOME & HOUSEKEEPING Fire alarms Toilets Mobile phones Evaluations
OUTCOMES for the Session By the end of the Workshop you will: Understand the importance of workforce planning Have identified the person-centred needs of your client group Understand how to write a competency Have access to resources that will evidence competence Have shared best current practices that work for you
INTRODUCTIONS Working as a table, introduce yourselves to the rest of the group: Who you are Which organisation Who your clients are What is most important to you: Workforce Planning Person-Centred Competence And why?
WHY WORKFORCE PLAN? What is a workforce plan? A workforce plan sets out your future workforce needs to meet your business objectives as identified in your business plan. Why workforce plan? Effective workforce planning ensures that you have a workforce of the right size with the right attitudes, values and skills organised in the right way within the available budget. This underpins the delivery of quality, personalised and safe services meeting the needs and aspirations of the people you are supporting.
WHY WORKFORCE PLAN? A good workforce plan helps you effectively recruit, retain and develop workers and: ensures you are doing what you need to do to stay in business in the future is affordable is informed by your National Minimum Data Set for Social Care (NMDS-SC) and other relevant data sources demonstrates resources invested in staff development takes account of Care Quality Commission (CQC) standards, the law, regulation and requirements of commissioners (where appropriate).
WORKFORCE PLANNING TEMPLATES Various templates exist to help you: Collect data National, Local and Organisational Identify skills required Record existing skills Identify gaps Plan learning and development Cost the interventions required
WORKFORCE PLANNING TEMPLATES Whatever you develop needs to be kept up to date Analyse Review Plan Do
Who are your clients? Create a profile that combines all the general care and support needs of your clients and bring this composite person to life: What are their care needs? What are their support needs? Who are their family and friends? What are their likes and dislikes? What makes them happy?
What is Competence? Definition of Competence Competence is the ability of an individual to do a job properly. A competency is a set of defined behaviours that provide a structured guide enabling the identification, evaluation and development of the behaviours in individual employees Who is responsible for competence in the care setting?
What is Competence? COMPETENCE/BEHAVIOUR KNOWLEDGE ATTITUDES SKILLS
Meeting the needs of your clients List on flip chart the key tasks that you need your staff to be competent to carry out to meet the needs of your clients
Competence Development COMPETENCE: ___________ KNOWLEDGE _______ _______ _______ _______ SKILLS ______ ______ ______ ATTITUDES ______ ______ ______
Competence development Working in Groups Identify one of the key areas that you would like to develop competences in.
DESIGNING YOUR OWN COMPETENCES How can you identify what competence is? What does good look like? Who demonstrates this already? What behaviours/skills/attitudes do they display? What behaviours will you expect from competent staff? How will you know/evidence when your staff have achieved competence? How will they know?
How to write a Competence Statement KEY OCCUPATIONAL AREA: TASK PERFORMANCE CRITERIA Any standards which should be set What the person is asked to do Place Equipment The time it should be completed in Method Any set procedures that should be observed Starting point Any measure of accuracy that could be applied
How to write a Competence Statement KEY AREA: Caring TASK/ COMPETENCE PERFORMANCE/ WHAT YOU OBSERVE CRITERIA/ KNOWLEDGE To provide Personal Care in a person- centred way Ensure engagement with the person. Must be aware of the personal history, likes and dislikes Obtain consent in relation to when and how the care is provided Must be aware of the care and support plan Establish rapport and maintain engagement throughout the delivery of the care Must demonstrate positive attitude to the client Must observe values of dignity and respect
How to write a Competence Statement KEY AREA: Providing Personal Care STATEMENT OF COMPETENCE NEEDS FURTHER TRAINING NEEDS FURTHER PRACTICE DATE COMPETENCE ACHIEVED COMMENTS To provide Personal Care in a person- centred way
RESOURCES OWL competence frameworks: http://www.nottinghamshire.gov.uk/owl/learning/optimum-learning- resources Medicines Management Moving and Handling Top Tips competence areas Grey Matters assessment licences http://www.nottinghamshire.gov.uk/owl/learning/membership- learning-development-offers Range of subjects
RESOURCES OWL Workforce Planning Tool In development for Premium Members 2018-19 Skills for Care http://www.skillsforcare.org.uk/Leadership-management/Workforce- planning/Workforce-planning.aspx Workforce Planning Tools
EVALUATION and GOOD PRACTICE Looking at the information and resources that you have found out about today: What actions are you going to take away from this? How can we share good practice?
FEEDBACK AND NEXT STEPS EVALUATION FORM Please complete the evaluation form before you leave LET US KNOW: Was the format of today s workshop useful? What other topics would you like to see included?
OPTIMUM MEMBERS WORKSHOP THANK YOU
