Comprehensive Overview of Specialist Physiotherapist Practice by Craig Greenwood

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Craig Greenwood, a First Contact Practitioner Physiotherapist, shares insights into his current work, setup in Liverpool, and the role guidance for receptionists and patients. With expertise in musculoskeletal issues, he provides detailed information on patient presentations, referrals, and management. Utilizing a framework set up by GP practices, Craig delivers rapid access to appropriate care for various conditions, excluding certain cases. Referral statistics from Aintree Group Practice highlight the success of this approach.


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  1. First Contact Practitioner Physiotherapist Craig Greenwood

  2. Current Work Load 14 hours in Liverpool GP practice 1 day per practice base 19 hours in MSK clinical triage service in a University Hospital Aintree 8 hours in North Cheshire GP practice

  3. Set up Liverpool Framework set up by GP practice, using current guidelines including the CSP and national to see Musculoskeletal (MSK) workload Sub-contracted from the local acute trust, with interview process. GP mentor. Information for team prior to start-up, for scope of work and direction on which patients

  4. Specialist Physiotherapist Role Guidance for receptionists and patients The Specialist Physiotherapist: Is a highly experienced physiotherapist who assesses patients with a new presentation or recurrence of strains, sprains, joint or muscle pain or stiffness. Is more experienced than a GP in managing orthopaedic problems Provides rapid access to the most appropriate clinician for the patient s problem

  5. Yes No First presentation or recurrence of; Neck pain Back pain Shoulder pain Elbow pain Hand and wrist pain Hip and groin pain Knee pain Foot and ankle pain Sprains and strains Sports injuries Road traffic accident injuries Nerve problems Longstanding bone joint or muscle problems Patients already under a hospital clinic for the same problem Children (under 16) Patients with active cancer, before GP review Problems related to conditions other than muscle, ligament, bone, joints or nerves Does not prescribe (but can organise prescription via GP or pharmacist) Provides a comprehensive assessment Organises investigations (x-rays, blood tests, scans) if appropriate Does not provide fit note (Med3) but can organise via GP Provides a management plan Refers to physiotherapy, consultants, podiatry, appliances (splints and orthotics) Provides joint injections Organises prescriptions (via a GP or pharmacist)

  6. Referral in (Aintree Group Practice) 77% self referred initially, +6% GP triage 87% at one year, +3% GP triage At one year, 90% true first contact patients Ave 53yo Female= Male

  7. Presenting problem 80 70 60 50 40 30 20 10 0 low back knee shoulder neck hand hip/thigh Presenting problem by anatomical area elbow thoracic ankle foot wrist lower leg 50 45 p a t i e n t s 40 35 30 25 20 15 10 5 0 lumbar knee cervical shoulder foot hip hand thoracic ankle wrist elbow

  8. Outcome of consultation/ management: At 3 months (n.326) 63% At 12 months (n.150) 70% Overall Self-care, advice and/ or exercise programme Referred MCAS/Physio Joint/ soft tissue injection 65.2% 23% 13% 19.8% 7% 14% 9.2% Referred Orthopaedics Referred Rheumatology 3% 1% 2.4% 1% 0% 0.7% Refer GP 1% 1% 1.0% Refer Appliances 3% 1% 2.4% Refer Podiatry 1% 0% 0.7% Follow-up 3% 3% 3%

  9. X-ray- 2.3% Blood tests- 1.3% MRI- 0.7% Med3 request- 1.7% Prescription request- 1.7%

  10. GP follow-up within 4 weeks- 9% No. of patients 43 Analgesia Referral on MSK/ physio Injection X-ray Depression Rheumatology Reassured/ no change 9 15 1 1 1 2 14 433/ 476 no GP contact

  11. Barriers and tips Prove you exist Know the role of the team- be a part Mentor Computer system Local systems Early Orders Experience and personality 20 minutes- you re worth it

  12. Thank You

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