Challenges in Addressing Mental Health in Law Enforcement

 
WHY CAN’T WE FIX THE PROBLEM?
 
Mental health treatment is more accessible than ever
D
epartments and individuals are more open to it
W
hy are the numbers of Law Enforcement suicides, PTSD,
etc. still so high?
 
WHY CAN’T WE FIX THE PROBLEM?
 
P
sychological/behavioral programs involving
resilience, education and prevention have all
been “tactical” in nature.
That is, they are designed to prevent the worst
from happening.
 Why not assume the worst has happened and
provide people with the tools and knowledge
needed to minimize and mitigate the damage
and ultimately survive.
 
NH RSA 153-A:17-a
 
I. In this section:
(a) "Critical incident" means an event or events that result in acute or cumulative psychological stress or trauma to an
emergency service provider as a result of response to the incident.
(b) "Critical incident stress" means an unusually strong emotional, cognitive, or physical reaction that has the potential to
interfere with normal functioning and that results from the response to a critical incident or long-term occupational
exposure to a series of critical incident responses over a period of time that are believed to be causing debilitating stress
that is affecting an emergency service provider and his or her work performance or family situation. This may include, but
is not limited to, physical and emotional illness, failure of usual coping mechanisms, loss of interest in the job, personality
changes, or loss of ability to function.
(c) "Critical incident stress management" means a process of crisis intervention designed to assist emergency service
providers in coping with the psychological trauma resulting from response to a critical incident.
(d) "Critical incident stress management and crisis intervention services" means consultation, counseling, debriefing,
defusing, intervention services, management, prevention, and referral provided by a critical incident stress management
team member.
(e) "Critical incident stress management team" or "team" means the group of one or more trained volunteers, including
members of peer support groups organized by a unit of state, local, or county government who offer critical incident stress
management and crisis intervention services following a critical incident or long term or continued, debilitating stress
being experienced by emergency services providers and affecting them or their family situation.
(f) "Critical incident stress management team member" or "team member" means an emergency services provider,
including any law enforcement officer, sheriff or deputy sheriff, state police officer, civilian law enforcement employee,
firefighter, civilian fire department employee, and emergency medical personnel, specially trained to provide critical
incident stress management and crisis intervention services as a member of an organized and registered team.
II. (a) Team members shall undergo and sustain certification standards set forth in guidelines established by the
International Critical Incident Stress Foundation (ICISF) approved by the commissioner of the department of safety, or a
similar organization for which the commissioner shall not unreasonably withhold approval. The team shall be registered
with ICISF, or a similar organization, and maintain training standards to date as required.
(b) All critical incident stress management team members, sworn or civilian, shall be designated by the police chief,
sheriff, commander of the state police, fire chief, or director of emergency services.
III. (a) Any information divulged to the team or a team member during the provision of critical incident stress
management and crisis intervention services shall be kept confidential and shall not be disclosed to a third party or in a
criminal, civil, or administrative proceeding. Records kept by critical incident stress management team members are not
subject to subpoena, discovery, or introduction into evidence in a criminal, civil, or administrative action. Except as
provided in subparagraph (c), no person, whether critical incident stress management team member or team leader
providing or receiving critical incident stress management and crisis intervention services, shall be required to testify or
divulge any information obtained solely through such crisis intervention.
(b) The purpose of this section is to provide a consistent framework for the operation of critical incident stress
management teams and their members. In any civil action against any individual, agency, or government entity, including
the state of New Hampshire, arising out of the conduct of a member of such team, this section is not intended and shall
not be admissible to establish negligence in any instance where requirements herein are higher than the standard of care
that would otherwise have been applicable in such action under state law.
(c) A communication shall not be deemed confidential pursuant to this section if:
(1) The communication indicates the existence of a danger to the individual who receives critical incident stress
management and crisis intervention services or to any other person or persons.
(2) The communication indicates the existence of past child abuse or neglect of the individual, abuse of an adult as
defined by law, or family violence as defined by law.
(3) The communication indicates the existence of past or present acts constituting an intentional tort or crime, provided
the applicable statute of limitation has not expired on the act indicated. Source. 2013, 74:1, eff. June 6, 2013.
 
An Example:
PFFNH
Confidentiality
Agreement
 
 
Peer Support Team members will maintain confidentiality to ensure
the nature of the Peer program.
1. The Peer Support Program is a confidential program. No records
identifying employees who utilize the program will be maintained.
2. Peer Support Team Members shall not discuss information obtained
while acting in a Peer Support capacity with anyone other than the
Mental Health Professional or his/her designee for the purpose of
mental health support unless required by law. Peer Support Team
Members shall not divulge shared information with other employees,
family members, friends, supervisors or management, or the general
public.
   3. It is the Peer's responsibility to notify the members, prior to
meeting, of the circumstances they cannot hold confidential.
   4. If these guidelines are found to be breached then the board has
the right to convene and discuss that the Peers may be asked to
remove themselves from the Peer Team, as outlined in the Process of
Discipline.
 
CRITICAL INCIDENTS
(The “Terrible 10”)
 
LOD deaths
serious LOD injury
death of a child
serious injury to a child
death of another (circumstance
dependent)
 
threat of violence or personal
injury
inability to intervene
injury to fellow officer
suicide of fellow worker
excessive media attention
 
CRITICAL INCIDENTS
(The “Terrible 10”) (CONT.)
 
multicasualty incident or disaster
personally knowing the victim(s)
police involved shooting
 
prolongation of the incident
any other significant event which
meets definitional criteria
 
CRITICAL INCIDENT DEFINITION
 
Sudden, powerful events
Fall outside the range of normal human experience
Strong emotional impact accompanies event(s)
 
CRITICAL INCIDENTSTRESS
MANAGEMENT (CISM) PHILOSOPHY
 
First Responders have real feelings
First Responders are often required to hide/mask their feelings in order to
complete the task at hand
These feelings may be repressed and later expressed in negative ways
 
CISM
 
assists in accelerating the healing process
may prevent further emotional injury
counters the “superman” image & makes it easier for the officer to seek
assistance
includes all involved
provides a forum for the clarification and demystification of what has and
what will happen
 
CISM (cont.)
 
provides group support & solidarity
assists with the establishment of a healthy & supportive work environment
provides needed information
assists with detection of those who require additional help
 
CISM (cont.)
 
fosters interagency cooperation
demonstrates a desire by a given organization to assist members
 
CRITICAL IINCIDENT STRESS DEBRIEFING
(CISD)
 
OBJECTIVES
 
air the intense emotions associated with the incident(s)
group support
begin the grieving process
dispel rumor & fallacy
reinforce the belief that intense emotional reactions are the norm in such
situations
 
CISD OBJECTIVES (cont.)
 
prepare for protracted grief
 education concerning the emotional, physiological, and cognitive byproducts
of crisis
additional education relative to stress responses
reinforce the fact that additional assistance is available and often necessary
 
CISD PROCESS & COMPONENTS
 
Structured, group process
utilization of trained team
deal with emotional & physical “aftershock”
confidential, non-evaluative discussion of incident(s)
not therapy (but insight may be gained)
education
 
DEFUSING
 
DEFUSING-a small group intervention conducted generally within eight hours
of the conclusion of a critical incident
DEFUSING-one peer member to eight first responders
DEFUSING-not conducted at the scene of the critical incident
DEFUSING- ~45 minutes
DEFUSING-three-step process consisting of:
 1) an introduction, 2) exploration, and 3) information.
 
 
what peer support is:
 
Peer support is a non-professional
interpersonal interaction that is based
upon a common experience or history.
Provide a trained and empathetic
listening ear.
Start the education around normal
stress responses and strategies used to
mitigate effects.
Peers who are trained to listen and
provide emotional support and assist
with finding appropriate professional
mental health treatment resources.
Bridge to Resources
 
Peer Support & CISM Team
 
Team’s function is to provide our
personnel & their family with
mental health support services
which mitigates stress, both at
home and on the job.
Team provides peer support to
address veteran’s issues, trauma
responses, family/relationship
issues, financial issues, legal
problems, gambling, substance
misuse, personal stress and job
stress.
 
PFFNH peer support
team
 
The PFFNH Peer Support Team’s mission is to
recognize that all fire service personnel and EMS
members are human beings who will be exposed to
traumatic incidents and experience emotions. Peer
Support provides a safe, non-judgmental, and
confidential environment
 where members can
engage in a healing conversation with a peer.
Increased mental health awareness can lead to a
reduction of stigma associated with mental health
and mental health treatment. Stigma may be
reduced both individually and within an
organization. With greater mental health awareness
also leads to increased recognition of behavioral
health problems among peers (Anderson, et. al.,
2020). Increased mental health awareness can be
gained through:
behavioral health awareness training
Active Peer Support Team
Peer Support station visits
Peer to peer conversations
 
New Hampshire Peer Support & CISM
Team Regionalization efforts
 
There are approximately 38 Law
Enforcement Departments across NH with
trained Peer Support/CISM Personnel
These departments are currently working
together to regionalize Peer Support/CISM
Team efforts around the state and will
work with all first responders
Examples include:
Included are the Southern NH CISM and
Peer Support Team, The Granite State Team
The Lakes Regional CISM Peer Support Team
Various individual departmental teams
 
New Hampshire Peer Support & CISM
Team Regionalization efforts
 
Southern New Hampshire Regional CISM Team (Hillsborough County)
Bedford
Goffstown
Hillsborough County Sheriff's Office
Hollis
Hudson
Litchfield
Manchester (Police, Fire)
Merrimack
Nashua (Police, Fire & EMS)
Pelham
 
Central New Hampshire Regional
CISM Team
 
(Merrimack County)
Allenstown
Bow
Concord (Police, Fire)
Dumbarton
Franklin
Hooksett
Hopkinton
Merrimack County Sheriff's Office
 
New Hampshire Peer Support & CISM
Team Regionalization efforts
 
Lakes Region CISM Team
(Grafton & Carroll County)
Ashland
Bristol (Fire)
Lincoln
Moultonborough
Plymouth
Wood Stock
Cheshire County
Cheshire County
Sheriff’s Office
Keene
Sullivan County
Claremont
 
Seacoast Regional CISM Team
(Rockingham & Strafford County)
Barrington
Dover
Greenland
Hampton
Londonderry
Portsmouth
Rye
Salem
Seabrook
Stratford County Sheriff's
Office
UNH Police
 
New Hampshire State Police
 
Granite State CISM
 
Hidden Battles Foundation
(NH & MA Supported)
 
Benefits of effective peer support
 
“Peer support, informal support, and
(
technology-based approaches?)
 offer
opportunities to 
minimize stigma 
and
structural 
barriers to 
better engage
firefighters in 
treatment
” (Johnson et.
al., 2020).
“Caring, kindness, and common sense
can go a long way to 
helping trauma
survivors along the path to healing
(Hooley et. al., 2020).
 
Realize you are not alone
Express feelings that have been
previously suppressed or not
acknowledged
Learn helpful information –
educational component may be the
most import aspect of peer support
Gain hope – 
First responders are
solutions focused
 
Peer support is not:
 
Behavioral health
treatment.
A replacement for
professional mental
health
guidance/support.
Psychotherapy
Peer Supporters are not
mental health care
professionals.
 
 
 
Role of Mental Health Professionals
 
Must be culturally competent
Occupy the position of clinical
director
Be involved in supervision and
training of peer team members
Assist with program development,
implementation and future
expansion
Help normalize the peer support
teams efforts/functionality within
their department/culture
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Despite increased accessibility to mental health treatment, the numbers of law enforcement suicides and PTSD remain high. Current psychological/behavioral programs focus on prevention rather than providing tools for survivors. Critical incident stress management plays a crucial role in supporting emergency service providers through traumatic events and occupational stress.

  • Mental health
  • Law enforcement
  • PTSD
  • Critical incident stress management
  • Occupational stress

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  1. WHY CANT WE FIX THE PROBLEM? Mental health treatment is more accessible than ever Departments and individuals are more open to it Why are the numbers of Law Enforcement suicides, PTSD, etc. still so high?

  2. WHY CANT WE FIX THE PROBLEM? Psychological/behavioral programs involving resilience, education and prevention have all been tactical in nature. That is, they are designed to prevent the worst from happening. Why not assume the worst has happened and provide people with the tools and knowledge needed to minimize and mitigate the damage and ultimately survive.

  3. I. In this section: (a) "Critical incident" means an event or events that result in acute or cumulative psychological stress or trauma to an emergency service provider as a result of response to the incident. (b) "Critical incident stress" means an unusually strong emotional, cognitive, or physical reaction that has the potential to interfere with normal functioning and that results from the response to a critical incident or long-term occupational exposure to a series of critical incident responses over a period of time that are believed to be causing debilitating stress that is affecting an emergency service provider and his or her work performance or family situation. This may include, but is not limited to, physical and emotional illness, failure of usual coping mechanisms, loss of interest in the job, personality changes, or loss of ability to function. (c) "Critical incident stress management" means a process of crisis intervention designed to assist emergency service providers in coping with the psychological trauma resulting from response to a critical incident. (d) "Critical incident stress management and crisis intervention services" means consultation, counseling, debriefing, defusing, intervention services, management, prevention, and referral provided by a critical incident stress management team member. (e) "Critical incident stress management team" or "team" means the group of one or more trained volunteers, including members of peer support groups organized by a unit of state, local, or county government who offer critical incident stress management and crisis intervention services following a critical incident or long term or continued, debilitating stress being experienced by emergency services providers and affecting them or their family situation. (f) "Critical incident stress management team member" or "team member" means an emergency services provider, including any law enforcement officer, sheriff or deputy sheriff, state police officer, civilian law enforcement employee, firefighter, civilian fire department employee, and emergency medical personnel, specially trained to provide critical incident stress management and crisis intervention services as a member of an organized and registered team. II. (a) Team members shall undergo and sustain certification standards set forth in guidelines established by the International Critical Incident Stress Foundation (ICISF) approved by the commissioner of the department of safety, or a similar organization for which the commissioner shall not unreasonably withhold approval. The team shall be registered with ICISF, or a similar organization, and maintain training standards to date as required. (b) All critical incident stress management team members, sworn or civilian, shall be designated by the police chief, sheriff, commander of the state police, fire chief, or director of emergency services. III. (a) Any information divulged to the team or a team member during the provision of critical incident stress management and crisis intervention services shall be kept confidential and shall not be disclosed to a third party or in a criminal, civil, or administrative proceeding. Records kept by critical incident stress management team members are not subject to subpoena, discovery, or introduction into evidence in a criminal, civil, or administrative action. Except as provided in subparagraph (c), no person, whether critical incident stress management team member or team leader providing or receiving critical incident stress management and crisis intervention services, shall be required to testify or divulge any information obtained solely through such crisis intervention. (b) The purpose of this section is to provide a consistent framework for the operation of critical incident stress management teams and their members. In any civil action against any individual, agency, or government entity, including the state of New Hampshire, arising out of the conduct of a member of such team, this section is not intended and shall not be admissible to establish negligence in any instance where requirements herein are higher than the standard of care that would otherwise have been applicable in such action under state law. (c) A communication shall not be deemed confidential pursuant to this section if: (1) The communication indicates the existence of a danger to the individual who receives critical incident stress management and crisis intervention services or to any other person or persons. (2) The communication indicates the existence of past child abuse or neglect of the individual, abuse of an adult as defined by law, or family violence as defined by law. (3) The communication indicates the existence of past or present acts constituting an intentional tort or crime, provided the applicable statute of limitation has not expired on the act indicated. Source. 2013, 74:1, eff. June 6, 2013. NH RSA 153-A:17-a

  4. Peer Support Team members will maintain confidentiality to ensure the nature of the Peer program. An Example: 1. The Peer Support Program is a confidential program. No records identifying employees who utilize the program will be maintained. 2. Peer Support Team Members shall not discuss information obtained while acting in a Peer Support capacity with anyone other than the Mental Health Professional or his/her designee for the purpose of mental health support unless required by law. Peer Support Team Members shall not divulge shared information with other employees, family members, friends, supervisors or management, or the general public. PFFNH Confidentiality Agreement 3. It is the Peer's responsibility to notify the members, prior to meeting, of the circumstances they cannot hold confidential. 4. If these guidelines are found to be breached then the board has the right to convene and discuss that the Peers may be asked to remove themselves from the Peer Team, as outlined in the Process of Discipline.

  5. CRITICAL INCIDENTS (The Terrible 10 ) LOD deaths threat of violence or personal injury serious LOD injury inability to intervene death of a child injury to fellow officer serious injury to a child suicide of fellow worker death of another (circumstance dependent) excessive media attention

  6. CRITICAL INCIDENTS (The Terrible 10 ) (CONT.) multicasualty incident or disaster prolongation of the incident personally knowing the victim(s) any other significant event which meets definitional criteria police involved shooting

  7. CRITICAL INCIDENT DEFINITION Sudden, powerful events Fall outside the range of normal human experience Strong emotional impact accompanies event(s)

  8. CRITICAL INCIDENTSTRESS MANAGEMENT (CISM) PHILOSOPHY First Responders have real feelings First Responders are often required to hide/mask their feelings in order to complete the task at hand These feelings may be repressed and later expressed in negative ways

  9. CISM assists in accelerating the healing process may prevent further emotional injury counters the superman image & makes it easier for the officer to seek assistance includes all involved provides a forum for the clarification and demystification of what has and what will happen

  10. CISM (cont.) provides group support & solidarity assists with the establishment of a healthy & supportive work environment provides needed information assists with detection of those who require additional help

  11. CISM (cont.) fosters interagency cooperation demonstrates a desire by a given organization to assist members

  12. CRITICAL IINCIDENT STRESS DEBRIEFING (CISD) OBJECTIVES air the intense emotions associated with the incident(s) group support begin the grieving process dispel rumor & fallacy reinforce the belief that intense emotional reactions are the norm in such situations

  13. CISD OBJECTIVES (cont.) prepare for protracted grief education concerning the emotional, physiological, and cognitive byproducts of crisis additional education relative to stress responses reinforce the fact that additional assistance is available and often necessary

  14. CISD PROCESS & COMPONENTS Structured, group process utilization of trained team deal with emotional & physical aftershock confidential, non-evaluative discussion of incident(s) not therapy (but insight may be gained) education

  15. DEFUSING DEFUSING-a small group intervention conducted generally within eight hours of the conclusion of a critical incident DEFUSING-one peer member to eight first responders DEFUSING-not conducted at the scene of the critical incident DEFUSING- ~45 minutes DEFUSING-three-step process consisting of: 1) an introduction, 2) exploration, and 3) information.

  16. what peer support is: Peer support is a non-professional interpersonal interaction that is based upon a common experience or history. Provide a trained and empathetic listening ear. Start the education around normal stress responses and strategies used to mitigate effects. Peers who are trained to listen and provide emotional support and assist with finding appropriate professional mental health treatment resources. Bridge to Resources

  17. Peer Support & CISM Team Team s function is to provide our personnel & their family with mental health support services which mitigates stress, both at home and on the job. Team provides peer support to address veteran s issues, trauma responses, family/relationship issues, financial issues, legal problems, gambling, substance misuse, personal stress and job stress.

  18. PFFNH peer support team The PFFNH Peer Support Team s mission is to recognize that all fire service personnel and EMS members are human beings who will be exposed to traumatic incidents and experience emotions. Peer Support provides a safe, non-judgmental, and confidential environment where members can engage in a healing conversation with a peer. Increased mental health awareness can lead to a reduction of stigma associated with mental health and mental health treatment. Stigma may be reduced both individually and within an organization. With greater mental health awareness also leads to increased recognition of behavioral health problems among peers (Anderson, et. al., 2020). Increased mental health awareness can be gained through: behavioral health awareness training Active Peer Support Team Peer Support station visits

  19. New Hampshire Peer Support & CISM Team Regionalization efforts There are approximately 38 Law Enforcement Departments across NH with trained Peer Support/CISM Personnel These departments are currently working together to regionalize Peer Support/CISM Team efforts around the state and will work with all first responders Examples include: Included are the Southern NH CISM and Peer Support Team, The Granite State Team The Lakes Regional CISM Peer Support Team Various individual departmental teams

  20. New Hampshire Peer Support & CISM Team Regionalization efforts Southern New Hampshire Regional CISM Team (Hillsborough County) Central New Hampshire Regional CISM Team (Merrimack County) Bedford Goffstown Allenstown Hillsborough County Sheriff's Office Bow Hollis Hudson Concord (Police, Fire) Litchfield Dumbarton Manchester (Police, Fire) Franklin Merrimack Nashua (Police, Fire & EMS) Hooksett Pelham Hopkinton Merrimack County Sheriff's Office

  21. New Hampshire Peer Support & CISM Team Regionalization efforts Lakes Region CISM Team (Grafton & Carroll County) New Hampshire State Police Seacoast Regional CISM Team (Rockingham & Strafford County) Granite State CISM Ashland Barrington Bristol (Fire) Hidden Battles Foundation (NH & MA Supported) Dover Lincoln Greenland Moultonborough Hampton Plymouth Londonderry Wood Stock Portsmouth Cheshire County Rye Cheshire County Sheriff s Office Salem Keene Seabrook Sullivan County Stratford County Sheriff's Office Claremont UNH Police

  22. Benefits of effective peer support Peer support, informal support, and (technology-based approaches?) offer opportunities to minimize stigma and structural barriers to better engage firefighters in treatment (Johnson et. al., 2020). Realize you are not alone Express feelings that have been previously suppressed or not acknowledged Learn helpful information educational component may be the most import aspect of peer support Caring, kindness, and common sense can go a long way to helping trauma survivors along the path to healing (Hooley et. al., 2020). Gain hope First responders are solutions focused

  23. Peer support is not: Behavioral health treatment. A replacement for professional mental health guidance/support. Psychotherapy Peer Supporters are not mental health care professionals.

  24. Role of Mental Health Professionals Must be culturally competent Occupy the position of clinical director Be involved in supervision and training of peer team members Assist with program development, implementation and future expansion Help normalize the peer support teams efforts/functionality within their department/culture

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