Building Trust in Official Statistics: Key Determinants and User Engagement
Building trust in official statistics involves unpacking trust determinants, enhancing user engagement, communication, and coordination among NSS producers and users. Legislation, policy alignment with development plans, and engagement with government ministries, private sector, and international partners are vital for credibility and trust-building in statistics.
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Session 2 : What Makes Trust in Official Statistics Session 2 : What Makes Trust in Official Statistics What does it take to build trust in the NSS: Unpacking trust determinants . A key determinant of trust in statistics A key determinant of trust in statistics- - experiences on user engagement, communications and on user engagement, communications and trust trust- -building with the users . building with the users . experiences Phetsamone Sone Lao Bureau Statistics, Ministry Planning and Investment Cross Regional Forum, 28-29 October, 2019 PARIS21, OECD.
What does it take to build trust in the NSS: What does it take to build trust in the NSS: Unpacking trust determinants Unpacking trust determinants . . NSS s Producers and its effectiveness coordination and capacity to produce good quality statistics . Trust in data Statistics in the new data ecosystem Users and Uses of Statistics for evidence base policy outcome and impact
Users engagement, communications and Users engagement, communications and trust trust- -building with users building with users - - NSS, LAOPDR NSS, LAOPDR 1. Legislation, policy and the demand driven statistics 2. Identified Users and Uses of Statistics Lao s Statistics Law was adopted in 2010 and was revised in 2017. The Statistics Law includes provisions relating to increasing credibility and gaining the trust of statistics users, as well as enhancing the relationship between statistical users and producers. User Government leadership Uses Policy and decision making, planning, budget allocation. (7th NSEDP and MDGs reports , 8th NSEDP and 9thNSEDP formulation , the SDGs VNR report and mid- term review and final assessment of for the NSEDP, LDCs studies and report 2018 .) Data Formats Headline indicators, ready- made analyses, summary documents The SDNSS 2016-2025 and Vision 2030 aims to improve and strengthen the foundation for statistical production, ensure that NSS is comparable to international standards, and build the credibility of the NSS. Work Program 3- includes activities for the creation of an efficient coordination system which allows statistics producers, users and relevant stakeholders to cooperate, exchange information, connect and network, as well establishing a mechanism that allows producers and users to regularly meet and work together. Government line ministries Inform policies, development planning, monitoring and evaluation, regulation Raw data, metadata, indicators, electronic and reusable formats, statistical yearbooks The 8thFive-Year National Socio-Economic Development Plan (2016-2020) is outcomes-based and recognizes the importance of national statistics to provide the evidence base for decision making and monitoring and evaluation of progress. The Government of Laos, with its partners, has aligned its 8thnational development plan and M&E framework with the goals, targets and indicators of the SDGs and will continue with the 9thNSEDP 2021-2025. Business and private sector, banking sector Development partners , international organizations (ADB, WB, IMF, UN agencies ) Colleges, institutes, universities, private research institutes, researchers, students Market research, investment decisions International and regional comparisons, rankings In-depth reports, sectoral reports, summary figures Indicators, raw data, monitoring reports The Plan is complemented by a monitoring and evaluation (M&E) framework to keep track of implementation progress and which provides a reference for all stakeholders to support, monitor and evaluate progress in different domains Research and analysis, project proposals, theses, curriculum development Raw data, metadata, indicators, reusable and machine-readable formats, explanatory text in accessible formats Statistical Indicators framework and list of indicators defined ( NSEDP, SDGIs( localized ), LDCs ..)
Users engagement, communications and trust Users engagement, communications and trust- -building with users 3. Progress building with users 4. The way forward Undertaken activities to strengthen user engagement: + annual national statistics day forum, + user and producer meetings, + regular publications and data pamphlets, + developing the LSB website + user satisfaction surveys + E-GDDS ( National Data Summery Page (NDSP))- Metadata and SDMX . +Lao PDR 2030 Agenda Communications (National SDGs Secretariat, December 2018) + Master Plan on the Dissemination of Statistics produced and users engagement training conducted . Results: increase the efficiency in the system , gradually increase capacity in producing statistics right indicators increase data uses .( partially achieved ) Challenges : + Limitation of HR (included the communication skill) + Financial resources, statistical infrastructures ; + Data quality issues ( inconsistencies from # sources, shortcoming with statistics, lack of good metadata, some time data not well presented ) User engagement strategy ( sets out the path towards the institutionalization of user-producer relationships in a systematic way ( being finalized ) Prepare the implementation plan to meet the objectives set out in the strategy working in progress (strengthen data dissemination and ensuring data security; Enhance mechanisms for sharing data, a common user-friendly statistical database and portal to be developed; Build awareness and engagement include statistical literacy; ensure feedback mechanisms to facilitate input from users and assess the use of statistical data). User engagement principles ( responsive , relevant, accessible, modern, harmonize, reliable and targeted Mean of engagement ( Pre-Production, Stage Production and Stage Post-Production Dissemination Stage Implement the Production and Dissemination plan set out plan release calendar Capacity building in the areas of production , communication, dissemination and public-relation
