Achieving Safety, Openness, Trust, and Constructive Dialogue

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How do we achieve ‘Safety, openness and trust’ and
‘appropriate constructive questioning and challenge’?
(Guidance App 1)
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Critical part of the review and greater than the sum of its parts
Voice of the practitioner and of the family
Create conditions for engagement and learning – anxiety and
defensiveness block learning and ability to reflect
To identify learning points
To improve future outcomes
Guide for Organising and Facilitating Learning Events
Working Together to Safeguard People. 
Volume 2, Child
Practice Reviews, 6.37-6.40 (CCPR); 7.34-7.38 (ECPR)
Working Together to Safeguard People. 
Volume 3, Adult
Practice Reviews, 6.36-6.39 (CAPR); 7.32-7.36 (EAPR)
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Role of the Panel and members:
 support the reviewer to ensure effective LE
 creative engagement and support for practitioners.
Role of the Chair:
quality assure on behalf of the Panel.
Role of the Reviewer:
guide the session
manage anxiety
elicit learning.
Role of the Agency:
responsibility for prior preparation of and ongoing care and
support of practitioners.
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Careful preparation is crucial in terms of managing
anxiety and promoting a learning environment
Practical arrangements including venue
Invitation letter (App 2) – focused prompts
Working Principles (App 4)
Differing models
Modes of facilitation
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Pre-conditions for building effective group relationships –
safe environment, openness, trust, challenge, change –
rebuild safety. (App 1)
Stages in group dynamics. (App 3)
Identify key points, looking at who did what, when and
why, highlighting assessment and decision-making; tell
story with reference to the Timeline.
Differentiate between thoughts and actions at the time
and from the wisdom of hindsight and a known outcome.
Main task – Timeline, story, analysis, summarise, clarify
learning points.
Identify practice learning points for further consideration.
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Methods – focused questions; small and larger groups.
(Guidance, 3.16)
Importance of introductions and clarity of purpose,
objectives, process and expectations.
Combination of structure and managing an evolving
situation.
How do we achieve ‘Safety, openness and trust’ and
‘appropriate constructive questioning and challenge’?
(App 1)
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Well-structured endings important for the review process
and the individuals (Guidance 3.12)
Summarise key learning points
Broadly agree the content of the learning
Outline the next steps
Evaluation and checking out
Debrief
Learning Events’ practitioners
Family members
Reviewers and Review Chair/Panel
8
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This content delves into strategies for fostering safety, openness, trust, and constructive questioning in learning events. It explores the crucial role of preparation, group dynamics, and structured processes in creating an environment conducive to growth and reflection.

  • Learning Events
  • Workshop
  • Trust Building
  • Constructive Dialogue
  • Group Dynamics

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  1. Learning Event Workshop How do we achieve Safety, openness and trust and appropriate constructive questioning and challenge ? (Guidance App 1) 1

  2. Learning Events purpose Critical part of the review and greater than the sum of its parts Voice of the practitioner and of the family Create conditions for engagement and learning anxiety and defensiveness block learning and ability to reflect To identify learning points To improve future outcomes Guide for Organising and Facilitating Learning Events Working Together to Safeguard People. Volume 2, Child Practice Reviews, 6.37-6.40 (CCPR); 7.34-7.38 (ECPR) Working Together to Safeguard People. Volume 3, Adult Practice Reviews, 6.36-6.39 (CAPR); 7.32-7.36 (EAPR) 2

  3. Learning Events roles Role of the Panel and members: support the reviewer to ensure effective LE creative engagement and support for practitioners. Role of the Chair: quality assure on behalf of the Panel. Role of the Reviewer: guide the session manage anxiety elicit learning. Role of the Agency: responsibility for prior preparation of and ongoing care and support of practitioners. 3

  4. Learning Events preparation Careful preparation is crucial in terms of managing anxiety and promoting a learning environment Practical arrangements including venue Invitation letter (App 2) focused prompts Working Principles (App 4) Differing models Modes of facilitation 4

  5. Learning Events process Pre-conditions for building effective group relationships safe environment, openness, trust, challenge, change rebuild safety. (App 1) Stages in group dynamics. (App 3) Identify key points, looking at who did what, when and why, highlighting assessment and decision-making; tell story with reference to the Timeline. Differentiate between thoughts and actions at the time and from the wisdom of hindsight and a known outcome. Main task Timeline, story, analysis, summarise, clarify learning points. Identify practice learning points for further consideration. 5

  6. Learning Events structure Methods focused questions; small and larger groups. (Guidance, 3.16) Importance of introductions and clarity of purpose, objectives, process and expectations. Combination of structure and managing an evolving situation. How do we achieve Safety, openness and trust and appropriate constructive questioning and challenge ? (App 1) 6

  7. Learning Events pathways Limited Positive 7

  8. Learning Events ending and debrief Well-structured endings important for the review process and the individuals (Guidance 3.12) Summarise key learning points Broadly agree the content of the learning Outline the next steps Evaluation and checking out Debrief Learning Events practitioners Family members Reviewers and Review Chair/Panel 8

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