911 Call: 9-Year-Old Girl Reports Domestic Violence
Crystal Cortez, a 9-year-old girl, makes a brave 911 call to report domestic violence involving her parents. The dispatcher calms and guides her through the call, ensuring her safety and swiftly responding to the emergency situation.
Uploaded on Sep 13, 2024 | 0 Views
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Presentation Transcript
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP 9 Year Old Girl Makes 911 Call Domestic Violence
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: 911, State your emergency hello? Um um my mom she s crying. Why is she crying? My dad. Crystal: Dispatcher: Crystal:
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: Crystal: Dispatcher: Crystal: What about He s hitting her. How old are you? Nine.
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: Crystal: Dispatcher: Crystal: OK What s your name, Honey? Crystal. What s your last name, Crystal? Cortez.
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: You re OK...alright? Do you think he s hitting her? Yeah. Did you see him hit her? No but I I could I hear her screaming. (whispered) I m scared. Crystal: Dispatcher: Crystal:
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: Crystal: Dispatcher: Crystal: Where are they? Um in an apartment. OK, where are you? Next door.
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: Crystal: Dispatcher: Crystal: You went next door? Yeah. OK. Do they know you left? Yes.
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: Do they know you re calling the police? Yes. My next door neighbor my next door neighbor said that to call the police. Crystal:
Title of Case Image Image Call Identifiers Date, Time, Location additional information regarding the call / audio / recording / events Crystal Cortez Dispatch PSAP Dispatcher: Oh, honey, I m sorry. We ll get an officer up there. But can, can you stay on the line with me for a minute? Yeah. Crystal:
