2021 One UMMS | One ASK
The 2021 UMMS System Results Overview explores team member engagement scores, organization strengths and opportunities, and work unit commitment levels. Dive into the data to understand how team dynamics and performance are interconnected within the organization.
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Presentation Transcript
2021 One UMMS | One ASK Results Enter your Work Unit name Enter the date
Todays Agenda Review the Press Ganey Team Member Voice Model Present UMMS System Results Present Organization Results Present and Discuss Work Unit Results 1
UMMS System Results Overview (Team Members) # of Participants % Participation UMMS x x Engagement Score x Difference from Natl HC Avg. x Natl HC Avg Engagement Percentile Ranking 2021 x UMMS Strengths forthcoming UMMS Opportunities forthcoming 3
Member Organization Results Overview # of Participants % Participation x x% Organization Engagement Score xx Difference from Natl HC Avg. +/-xx Natl HC Avg Engagement Percentile Ranking 2021 XXth Organization Strengths High performing theme High performing theme High performing theme Organization Opportunities Focal area Focal area Focal area 4
Engagement Score Work Unit DESCRIPTION The Engagement Score indicates the degree of commitment team members feel toward the organization. Work units that are very connected to the organization will have a very strong level of commitment. Work Unit Average Engagement Score Enter # Here Organization Domain Enter # Here Manager Domain Enter # Here Employee Domain Enter # Here 5
Team Index Score DESCRIPTION The Team Index Score is a team outcome metric based on items that most powerfully impact team performance. INDEX TEAM INDEX PERFORMANCE POWER ITEM SCORE Team Index I Above Average Performance 5.0 4.15 Team Index II Average Performance 4.14 3.80 Team Index III Below Average Performance 3.79 or below Enter Work Unit Here Enter Team Index Score Here (I, II, or III) 6
Team Index Score Power Item Domain Different work units work well together in this organization. This organization conducts business in an ethical manner. This organization provides high-quality care and service. This organization supports me in balancing my work life and personal life. My pay is fair compared to other health care employers in this area. This organization treats employees with respect. This organization provides career development opportunities. The person I report to treats me with respect. I am satisfied with the recognition I receive for doing a good job. I am involved in decisions that affect my work. I respect the abilities of the person to whom I report. The person I report to is a good communicator. My work unit works well together. I like the work I do. My job makes good use of my skills and abilities. Organization Organization Organization Organization Organization Organization Organization Manager Manager Manager Manager Manager Employee Employee Employee 7
Leader Index Score DESCRIPTION The Leader Index Score represents team members readiness to engage in feedback and action planning. The score is assigned through calculations on a 100-point scale from survey items specific to manager performance. INDEX READINESS SCORE High readiness 90 100 Moderately high readiness 80 89 Moderate readiness 70 79 Moderately low readiness 60 69 Low readiness 0 59 Enter Work Unit Here Enter Leader Index Score Here 8
Leader Index Score Leader Index Items Domain The person I report to treats me with respect. MGR The person I report to encourages teamwork. MGR I am involved in decisions that affect my work. MGR I respect the abilities of the person to whom I report. MGR The person I report to is a good communicator. MGR The person I report to cares about my job satisfaction. MGR 9
Our Strengths Item Domain Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Concern Here Enter Domain Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here 10
Clarification of Results Strengths Did any of our strengths surprise you? What strengths do we want to continue to build upon as a team? 11
Our Concerns Item Domain Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Concern Here Enter Domain Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here Enter Concern Here Enter Domain Here 12
Clarification of Results Concerns Did any of our concerns surprise you? If we could improve one concern, which concern would you focus on? 13
Thank you for participating in the 2021 One UMMS | One Ask Survey! We appreciate your time and feedback. 14
