CBDC Engagement Forum
This document outlines the details of the CBDC Engagement Forum held on 18th September 2023, focusing on the discussions around Project Rosalind, design objectives, working groups on offline payments and retailer needs, and the current membership involved in the forum. The engagement forum members a
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Office of the Consumer Protector: Ensuring Business Regulation in Western Cape
The Office of the Consumer Protector (OCP) plays a vital role in safeguarding consumer rights and regulating business practices in the Western Cape province. Established under legislative schemes, including the Western Cape Unfair Business Practices Act and the Consumer Protection Act, the OCP ensur
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Practical Information for ITU-R Physical Meetings with Remote Participation
This article provides detailed guidance for ITU-R physical meetings with remote participation, including information on microphone integration with Zoom, requirements for in-person participants, handling floor requests, and utilizing integrated audio systems in ITU rooms. Delegates are advised to br
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Recent Developments in Forum Non Conveniens Case Law
Forum non conveniens is an equitable doctrine allowing a court to decline jurisdiction for a trial in a more suitable forum for justice. The plaintiff's choice of forum is crucial, with the burden on the defendant to justify a change. The court assesses various private and public interest factors to
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Understanding Consumer Behavior in Marketing
The design of a marketing program starts with understanding consumer behavior. Consumers, as the end users, play a crucial role in shaping market trends. Producers seek insights into consumer personas, market behaviors, and influencing factors. Management focuses on the consequences of consumer beha
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Overview of the Consumer Protection Act, 2019
The Consumer Protection Act, 2019 aims to provide efficient resolution of consumer disputes and enforce consumer rights. It replaced the 1986 Act and includes new provisions such as online consumer protection, product liability, and expanded definitions of goods and services. The Act covers aspects
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Consumer Council of Zimbabwe: Empowering Consumers for Fairness
The Consumer Council of Zimbabwe, founded in 1955, strives to advocate for consumer rights and promote fair trade practices. They work towards empowering consumers and ensuring their voices are heard in economic decisions. With a vision for fair deals and a mission for consumer protection, CCZ pushe
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Understanding the Right to Representation in Consumer Protection
The Right to Representation in consumer rights allows consumers to be heard and ensures their interests are considered in various forums. In India, the Consumer Protection Act of 1986 recognized this right and established Consumer Protection Councils at different levels. These councils play a crucia
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Understanding Consumer Protection Laws in Business with Dr. Samir Kumar Panigrahi
Gain insights into Consumer Protection Act 1986 and its significance in safeguarding consumer rights. Learn about the definition of a consumer, scope of the act, and the provisions for resolving consumer disputes. Explore how these laws aim to prevent consumer exploitation and promote fair trade pra
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Challenges of Consumer Rights Protection in Zimbabwe
Zimbabwe faces challenges in protecting consumer rights due to the lack of definitive legal mechanisms. The absence of a Consumer Protection Act has led to unsustainable practices, arbitrary actions, and limited redress for consumers. The country lags in upholding consumer rights compared to regiona
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Empowering Digital Africa: Consumer Privacy and Data Protection
The ITU Digital Consumer Forum 2019 in Mbabane, Eswatini, focuses on powering digital Africa through data protection, consumer privacy, trust, and security. With the digital economy rapidly growing, the workshop aims to address specific challenges in Africa, promote collaboration, and strengthen con
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Approach for Digital Financial Service in Africa: ITU Consumer Forum 2019 Summary
The presentation highlights legal context, areas of cooperation, guiding principles, and the cooperative vs. competitive space in digital financial services in Africa. It discusses the role of The Rails, recent industry developments, and recommendations for constant dialogue, trust, and agile implem
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Understanding Consumer Access to Financial Records: Insights from Stakeholder Roundtable
Insights from a joint public roundtable on consumer access to financial records highlighted key points such as regulatory requirements under Dodd-Frank Act section 1033, market practices in leveraging consumer data, examples of use cases for consumer data, and stakeholder developments. The discussio
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Tameside Children's Services Provider Forum November 2020
The Tameside Children's Services Provider Forum in November 2020 covered updates on emergency duty services, safeguarding, hidden harm assessments, housekeeping rules for the forum, and the transition to a digital platform for interactive sessions. The forum also shared updates on retired staff, com
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Challenges and Progress in Consumer Protection in Zimbabwe
Zimbabwe currently lacks a definitive consumer protection mechanism at law, relying on the goodwill of service providers. The Consumer Council of Zimbabwe (CCZ) operates without legal enforcement powers, primarily focusing on consumer education. The country can benefit from adopting the UN Guideline
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Overview of ITU-R Vision, Mission, and Objectives
The International Telecommunication Union Radiocommunication Sector (ITU-R) serves as a global convergence and regulatory hub for radiocommunication matters. Its vision is to ensure worldwide radiocommunication regulation and convergence, while its mission entails efficient spectrum use and adoption
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Insights from ITU's Online Academia Consultation
Explore the outcomes of ITU's inclusive consultation with academia, focusing on exchanging views to meet academia's needs. Learn about the primary reasons to join ITU, the role of standards in education, challenges for academia, and notable journals. Discover the opportunities for collaboration, kno
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Community Collaboration Forum Highlights and Initiatives
A recap of the Community Collaboration Forum held on June 19, 2019, featuring guest presenters, project updates, goals, vision, and mission statements. The forum focused on fostering collaboration, increasing community agency capacity, and addressing service gaps to benefit the residents of Dufferin
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Understanding Consumer Duty in Mortgage and Protection
The Mortgage and Protection Event discussed the new FCA Consumer Duty rules and guidance, emphasizing the importance of good consumer outcomes. Mortgage intermediary firms need to assess their current practices against the new standards to ensure fair treatment and monitoring of outcomes. The scope
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Enhancing ITU-T Search Tools and MyWorkspace Features - November 2017
Explore the latest updates to ITU-T's search tools and MyWorkspace in November 2017. Discover improvements in global search engine capabilities, thematic search options, and personalized features for users. Enhance your search experience and access valuable resources efficiently through ITU-T's inno
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Consumer Engagement and Partnership Framework Assessment
Assessing consumer engagement levels within an organization based on consumer input, involvement, partnership, shared leadership, co-design practices, equity principles, workforce diversity, systems for capturing consumer views, and responsiveness to consumer feedback. The framework evaluates curren
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Consumer Advocacy and Competition Policy in Seychelles
Located in Livingstone, Zambia, this organization advocates for sound competition and consumer protection policies to safeguard consumer interests. They enforce the Consumer Protection Act of 2010 and the Competition Act of 2009, aiming to promote fair trade practices and prevent abuse of dominance
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User-Centric Parameters for Call Handling in Cellular Mobile Voice Service
The ITU Regional Standardization Forum for Africa held in Kampala, Uganda in June 2014 introduced ITU-T Recommendation E.807, focusing on the definitions and measurement methods of user-centric parameters for call handling in cellular mobile voice service. The recommendation outlines five key parame
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Highlights of Regional Community Safety and Resilience Forum 2014
In 2014, the Regional Community Safety and Resilience Forum made significant achievements in disaster management and health integration. Key accomplishments included training sessions, distribution of disaster preparedness kits, and pilot projects in villages. The forum also emphasized cross-cutting
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Housing Best Practices Forum: Enhancing Housing Options and Resource Collaboration
Explore the key agenda items, logistical details, forum format, goals, and best practices review from a recent Housing Best Practices Forum. The forum aims to amplify housing choices, improve resource utilization, foster collaboration among stakeholders for innovative housing solutions, share succes
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Empowering Consumer Protection and Redress in South Africa
The National Consumer Tribunal in South Africa plays a crucial role in enforcing consumer protection laws and ensuring redress for consumers. The presentation outlines the genesis of the current consumer protection framework in South Africa, highlighting the need for empowering mechanisms and struct
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Requirements for ITU Technical Meetings July 2023
This document outlines the typical requirements for ITU technical meetings scheduled for July 2023. It includes information on delegate numbers, room capacities, ITU staff, local staff requirements, and meeting durations. The content emphasizes the importance of accurate representation and discusses
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Understanding the Consumer Protection Act: A Comprehensive Overview
Consumer protection laws play a vital role in safeguarding the rights of consumers and regulating interactions between consumers and businesses. The Consumer Protection Act, 1986, ensures strict liability for manufacturers and service providers in cases of defective goods or deficient services. This
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Understanding the Consumer Protection Act of 1986: A Comprehensive Overview
The Consumer Protection Act of 1986 aims to safeguard the interests of consumers by imposing liability on manufacturers and service providers. This act holds significance in ensuring consumer rights, covering goods, services, and unfair trade practices. Learn about its history, features, and the imp
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Consumer Privacy Rights and Regulations Act (CPRA) Overview
The Consumer Privacy Rights and Regulations Act (CPRA) addresses the asymmetry of information between consumers and businesses, aiming to empower consumers to control their personal data and ensure transparency and accountability in data use practices. It emphasizes the need for stronger laws to pro
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Competition and Consumer Rights in Botswana
Dr. Selinah Peters presented on the importance of competition for consumers in Botswana at the Second National Stakeholders Conference on Competition. The Botswana Consumer Coalition advocates for consumer rights, expecting fair competition to enhance consumer well-being and economic growth. However
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U.S. Poverty & Housing Policy Forum: Renters Tax Credit Overview
The U.S. Poverty & Domestic Housing Policy Forum held on August 18, 2022, focused on advocating for tax code reform to provide fully-refundable tax credits to tenants, aiming to address housing affordability issues. The forum emphasized anti-oppression values and the importance of including diverse
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National Wheelchair Managers Forum: Enhancing Patient Choice and Service Standards
The National Wheelchair Managers Forum (NWMF) plays a crucial role in advocating for patient choice and service quality in wheelchair provision. Established in the early 1990s, the forum has been instrumental in setting standards, developing guidelines, and improving outcomes for wheelchair users. W
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Improving Consumer Protection in Ghana: Insights from the Sixth Annual African Dialogue Consumer Protection Conference
The Sixth Annual African Dialogue Consumer Protection Conference held in Lilongwe, Malawi in September 2014 shed light on the challenges faced by Ghana's consumer protection policies. Irene Aborchie-Nyahe, a legal consultant, highlighted the gaps in Ghana's legislative framework, lack of effective i
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Significant Changes in ITU-T WTSA-16: Overview of Resolutions and Recommendations
The ITU-T Study Group and TSAG Leadership Tutorial in Hammamet on 4th November 2016 discussed significant changes in WTSA-16, highlighting new resolutions, suppressed resolutions, and modifications in ITU-T recommendations. There were important updates in various areas such as IXP, UnivSer, IMR, SMP
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Empowering Women with Disabilities for Gender Equality: Insights from Commonwealth Disabled People Forum
Commonwealth Disabled People Forum (CDPF) Women Forum focuses on strengthening disability inclusion for gender equality. Women with disabilities face various barriers like lack of clean water, teenage pregnancy, and exclusion from government programs. The forum emphasizes key priorities such as dese
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ITU Regional Standardization Forum for Arab Region Training Sessions
This forum offers training sessions on drafting effective contributions, presenting and responding to queries, and negotiating at study group meetings. Delegates will receive tips and advice on achieving objectives through effective negotiation strategies.
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Regulatory Aspects of CPND, CLI, and OI in ITU Workshop on Caller ID Spoofing
The ITU Workshop on Caller ID Spoofing in Geneva addressed the regulatory aspects of Calling Party Number Delivery (CPND), Calling Line Identification (CLI), and Origin Identification (OI) in the context of the International Telecommunications Regulations (ITRs). Divergent views were discussed regar
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ITU Regional Standardization Forum for Asia-Pacific: Review of Study Group Structure
The ITU Regional Standardization Forum for Asia-Pacific in Da Nang, Vietnam, held on August 22, 2016, reviewed the structure of ITU-T Study Groups. The vision and objectives of WTSA-16, the current ITU-T structure, and the proposed enhancements to WTSA-16 were discussed. Emphasis was placed on prepa
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Insights from ITU IMT-2020/5G Workshop in Geneva
The third annual ITU IMT-2020/5G Workshop in Geneva focused on activities and future plans in standardization for 5G networks. Key takeaways included the need for built-in security, flexibility in network setup, privacy controls, and AI/ML-based attack detection. Various ITU study groups are activel
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