Office of the Consumer Protector: Ensuring Business Regulation in Western Cape
The Office of the Consumer Protector (OCP) plays a vital role in safeguarding consumer rights and regulating business practices in the Western Cape province. Established under legislative schemes, including the Western Cape Unfair Business Practices Act and the Consumer Protection Act, the OCP ensur
3 views • 27 slides
CONSUMER DUTY
Iridium offers a comprehensive service to guide financial firms in complying with the Consumer Duty regulations introduced by the FCA. The Consumer Duty entails new rules and outcomes that firms must adhere to, with a focus on customer-centric practices and responsible business operations. Iridium's
2 views • 5 slides
Strategies for Advancing Net Zero Homes and Affordability in Massachusetts
Urgent action is required in Massachusetts to reduce carbon emissions from residential buildings and address housing affordability. The intersection of net zero goals and affordability is crucial, requiring policy recommendations and affordability analyses to guide the transition. Research questions
0 views • 31 slides
Physical Distribution
Physical distribution is a critical aspect of business operations involving the planning, implementation, and control of the flow of goods from origin to consumer. Philip Kotler and William J. Stanton have defined physical distribution as a process of managing the movement of goods to meet consumer
0 views • 8 slides
Chapter 13: The Impact of Consumer Choices
Explore the role of consumers in the economy, the impact of consumer behavior locally and globally, ethical consumerism, sustainability, and the influence of consumer choices on goods and services. Dive into topics like consumerism, different types of resources, renewable and non-renewable resources
1 views • 29 slides
Understanding Business Markets and Consumer Buyer Behavior
This academic report delves into the intricacies of business markets and consumer buyer behaviors, highlighting the distinctions in purchasing habits between corporations and individuals. It discusses how businesses market products and services to specific consumer groups, emphasizing the different
2 views • 8 slides
Housing and Healthcare in Ireland and the EU: A Comprehensive Overview
The European Union does not have direct authority over housing policies, as Member States are responsible for building, renting, and selling houses. However, various EU regulations impact housing, such as those concerning freedom of movement, non-discrimination, consumer protection, and environmenta
0 views • 16 slides
Understanding the Consumer Protection Act 2019
The Consumer Protection Act 2019, replacing the 1986 Act, addresses modern consumer challenges in the digital age. It safeguards consumer rights, ensures product/service safety, and aims at effective dispute resolution. Consumers are empowered with rights and protection against unfair trade practice
0 views • 21 slides
Resolving Financial Abuse: Legal Issues and Consumer Credit Law
Learn about resolving legal issues related to financial abuse, consumer credit law, crafting financial hardship requests, negotiating with creditors, getting specialist legal advice, and testing your knowledge on financial matters. Gain insights into consumer credit law, the National Consumer Credit
0 views • 67 slides
Understanding Consumer Demand Principles and Elasticity Theories
Explore the theory of consumer demand, including the principles of price-demand relationship, homogeneity, symmetry, and price elasticity. Delve into the concepts of own-price elasticity, cross-price elasticity, and expenditure elasticity to understand how changes in prices and income affect consume
1 views • 8 slides
Understanding Consumer Behavior in Marketing
The design of a marketing program starts with understanding consumer behavior. Consumers, as the end users, play a crucial role in shaping market trends. Producers seek insights into consumer personas, market behaviors, and influencing factors. Management focuses on the consequences of consumer beha
2 views • 26 slides
Merger Control in Zambia: Regulations and Rationale
The system of merger control in Zambia, established in 1997 under the Competition and Consumer Protection Act, aims to regulate mergers to prevent market dominance and adverse effects on competition. Merger regulation objectives include safeguarding competition, preventing anti-competitive behavior,
0 views • 29 slides
Kent Housing Group Social Housing White Paper Overview
In this overview, the Kent Housing Group's progress and timelines, consumer standards, assurance against them, tenant satisfaction measures, and consumer regulation are discussed. Key points include the consultation on new consumer standards guided by fundamental objectives, the forthcoming statemen
0 views • 11 slides
Overview of the Consumer Protection Act, 2019
The Consumer Protection Act, 2019 aims to provide efficient resolution of consumer disputes and enforce consumer rights. It replaced the 1986 Act and includes new provisions such as online consumer protection, product liability, and expanded definitions of goods and services. The Act covers aspects
0 views • 25 slides
Financial Consumer Protection Initiatives in Eastern and Southern Africa
Institute of Eastern and Southern Africa emphasizes the importance of financial literacy and consumer protection post the global financial crisis. Financial consumer protection ensures fair treatment, transparency, and effective recourse mechanisms for clients. It complements financial literacy and
3 views • 17 slides
Consumer Council of Zimbabwe: Empowering Consumers for Fairness
The Consumer Council of Zimbabwe, founded in 1955, strives to advocate for consumer rights and promote fair trade practices. They work towards empowering consumers and ensuring their voices are heard in economic decisions. With a vision for fair deals and a mission for consumer protection, CCZ pushe
0 views • 19 slides
Understanding the Right to Representation in Consumer Protection
The Right to Representation in consumer rights allows consumers to be heard and ensures their interests are considered in various forums. In India, the Consumer Protection Act of 1986 recognized this right and established Consumer Protection Councils at different levels. These councils play a crucia
0 views • 13 slides
Understanding Consumer Protection Laws in Business with Dr. Samir Kumar Panigrahi
Gain insights into Consumer Protection Act 1986 and its significance in safeguarding consumer rights. Learn about the definition of a consumer, scope of the act, and the provisions for resolving consumer disputes. Explore how these laws aim to prevent consumer exploitation and promote fair trade pra
0 views • 15 slides
Challenges of Consumer Rights Protection in Zimbabwe
Zimbabwe faces challenges in protecting consumer rights due to the lack of definitive legal mechanisms. The absence of a Consumer Protection Act has led to unsustainable practices, arbitrary actions, and limited redress for consumers. The country lags in upholding consumer rights compared to regiona
0 views • 14 slides
Consumer Protection in the Digital Economy: Challenges and Solutions
Exploring the relevance of consumer protection in the digital economy, this content delves into defining the digital economy, top countries in retail internet sales, and initiatives like the CARICOM Model Consumer Protection Bill. It addresses issues of jurisdiction in cross-border transactions and
0 views • 9 slides
Empowering Digital Africa: Consumer Privacy and Data Protection
The ITU Digital Consumer Forum 2019 in Mbabane, Eswatini, focuses on powering digital Africa through data protection, consumer privacy, trust, and security. With the digital economy rapidly growing, the workshop aims to address specific challenges in Africa, promote collaboration, and strengthen con
1 views • 9 slides
Understanding Indifference Curve, Budget Line, and Consumer Equilibrium
Indifference curves and budget lines are essential concepts in economics to analyze consumer behavior and preferences. Dr. Pooja Singh, an Assistant Professor at Chhatrapati Shahu Ji Maharaj University, Kanpur, explains how indifference curves represent different combinations of goods that offer the
0 views • 9 slides
Understanding Consumer Access to Financial Records: Insights from Stakeholder Roundtable
Insights from a joint public roundtable on consumer access to financial records highlighted key points such as regulatory requirements under Dodd-Frank Act section 1033, market practices in leveraging consumer data, examples of use cases for consumer data, and stakeholder developments. The discussio
0 views • 12 slides
Enhancing Academic Proficiency and Workplace Competencies in Secondary School Learners through Consumer Studies Assessment
In South Africa, the National Senior Certificate (NSC) and the Independent Examinations Board (IEB) play crucial roles in assessing learners' academic proficiency and workplace competencies. Consumer Studies, as an elective subject, is integral in developing responsible consumer behavior and equippi
1 views • 23 slides
Challenges and Progress in Consumer Protection in Zimbabwe
Zimbabwe currently lacks a definitive consumer protection mechanism at law, relying on the goodwill of service providers. The Consumer Council of Zimbabwe (CCZ) operates without legal enforcement powers, primarily focusing on consumer education. The country can benefit from adopting the UN Guideline
0 views • 20 slides
Understanding Consumer Duty in Mortgage and Protection
The Mortgage and Protection Event discussed the new FCA Consumer Duty rules and guidance, emphasizing the importance of good consumer outcomes. Mortgage intermediary firms need to assess their current practices against the new standards to ensure fair treatment and monitoring of outcomes. The scope
3 views • 12 slides
Consumer Engagement and Partnership Framework Assessment
Assessing consumer engagement levels within an organization based on consumer input, involvement, partnership, shared leadership, co-design practices, equity principles, workforce diversity, systems for capturing consumer views, and responsiveness to consumer feedback. The framework evaluates curren
0 views • 12 slides
Consumer Advocacy and Competition Policy in Seychelles
Located in Livingstone, Zambia, this organization advocates for sound competition and consumer protection policies to safeguard consumer interests. They enforce the Consumer Protection Act of 2010 and the Competition Act of 2009, aiming to promote fair trade practices and prevent abuse of dominance
0 views • 11 slides
Empowering Consumer Protection and Redress in South Africa
The National Consumer Tribunal in South Africa plays a crucial role in enforcing consumer protection laws and ensuring redress for consumers. The presentation outlines the genesis of the current consumer protection framework in South Africa, highlighting the need for empowering mechanisms and struct
0 views • 20 slides
Understanding Utility Affordability Challenges for Low-Income Households
Low-income households face significant challenges with utility affordability, especially during COVID-19. The lack of standardized affordability standards and the growing utility debts are exacerbating negative health outcomes and increasing the risk of eviction and homelessness for many families.
0 views • 37 slides
Understanding the Consumer Protection Act: A Comprehensive Overview
Consumer protection laws play a vital role in safeguarding the rights of consumers and regulating interactions between consumers and businesses. The Consumer Protection Act, 1986, ensures strict liability for manufacturers and service providers in cases of defective goods or deficient services. This
0 views • 34 slides
Understanding the Consumer Protection Act of 1986: A Comprehensive Overview
The Consumer Protection Act of 1986 aims to safeguard the interests of consumers by imposing liability on manufacturers and service providers. This act holds significance in ensuring consumer rights, covering goods, services, and unfair trade practices. Learn about its history, features, and the imp
0 views • 21 slides
Measuring Affordability of Child Care in Calgary, Alberta
Gordon Cleveland from University of Toronto Scarborough assesses the affordability of child care by considering the annual cost to parents relative to their disposable income. Using the Family Income Affordability Measure, the study examines scenarios with different child care fees and subsidy rules
0 views • 6 slides
Analysis of Housing Affordability Issues in Geary, Pottawatomie, and Riley County Area
Professor Kirk McClure discusses housing affordability problems in the Geary, Pottawatomie, and Riley County area, highlighting the issue of households paying more than 30% of their income on housing. Data from Table 1 shows the percentage of owner-occupant households in different income brackets fa
0 views • 27 slides
Consumer Privacy Rights and Regulations Act (CPRA) Overview
The Consumer Privacy Rights and Regulations Act (CPRA) addresses the asymmetry of information between consumers and businesses, aiming to empower consumers to control their personal data and ensure transparency and accountability in data use practices. It emphasizes the need for stronger laws to pro
0 views • 14 slides
Competition and Consumer Rights in Botswana
Dr. Selinah Peters presented on the importance of competition for consumers in Botswana at the Second National Stakeholders Conference on Competition. The Botswana Consumer Coalition advocates for consumer rights, expecting fair competition to enhance consumer well-being and economic growth. However
0 views • 14 slides
Understanding Affordability of SWM Service Fees
Exploring the multifaceted aspects of affordability in solid waste management service fees, this presentation delves into the economic, financial, social, and political dimensions. It discusses the distinction between the ability and willingness to pay, emphasizes the importance of considering house
0 views • 27 slides
Opportunities for Coverage and Affordability in Various States
Exploring coverage and affordability opportunities in different states, this report delves into key themes such as state initiatives, federal policy environment, plan affordability challenges, and strategies for expanding health insurance coverage.
0 views • 15 slides
Improving Consumer Protection in Ghana: Insights from the Sixth Annual African Dialogue Consumer Protection Conference
The Sixth Annual African Dialogue Consumer Protection Conference held in Lilongwe, Malawi in September 2014 shed light on the challenges faced by Ghana's consumer protection policies. Irene Aborchie-Nyahe, a legal consultant, highlighted the gaps in Ghana's legislative framework, lack of effective i
0 views • 14 slides
Margie's Travel Subcommittee on Energy Affordability
Margie's Travel Subcommittee on Energy Affordability discusses establishing common definitions of energy security and self-sufficiency, drafting requirements for consistent energy affordability-related information, and reflecting on readings. The subcommittee seeks input on including various energy
0 views • 15 slides