Efficient Mail Distribution and Dispatching Procedures in an Office Setting

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Enhance your mail handling skills with this office practice lesson focusing on distributing and dispatching mail internally and externally. Learn to address envelopes, attach enclosures securely, and dispatch mail within deadlines. Discover how to minimize delays, handle missing items, and follow established procedures effectively. Complete the assigned homework for thorough understanding.


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  1. OFFICE PRACTICE LEVEL 2 LESSON 15 MODULE 20 DISTRIBUTING AND DISPATCHING MAIL PAGE 109 -115 MR LEGAU

  2. LESSON OUTCOME END OF THE LESSON YOU MUST BE ABLE TO: Distribute mail internally to relevant people within an agreed time scale. Explain possible reasons for unnecessary delays in distribution and give examples of the consequences when there are unavoidable interruptions. Explain the procedures for dispatching mail externally according to established procedures and post office requirements. Attach enclosures securely and report any missing items using a familiar procedure. Legibly and correctly address mail for internal and external distribution. Dispatch mail externally through the post office or a courier service within agreed mail deadlines.

  3. HANDLING ENCLOSURES Attach enclosures securely to the letter, using a stapler or a paper clip. Report any missing items or enclosures to the sender of the letter and senior mail clerk and record it in the outgoing mail register. Corrective measures can now be taken so that the letter can be mailed.

  4. ADDRESSING ENVELOPES Apply these procedure for outgoing and internal mail to address envelopes: Many organisations the addresses are printed on labels, which are glued to the envelope. If its handwritten, legibility is extremely important. Address the letter correctly to ensure delivery. You can use window envelopes to display the address printed on the letter.

  5. HOMEWORK Go through page 112 to 113 in your textbooks. Thank you

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