Care at Home Workforce Redesign Role Descriptors

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The Care at Home Workforce Redesign initiative for 2023/24 includes multiple workstreams focusing on market development, engagement, role design, digital enablement, and workforce mapping. The project aims to negotiate common role descriptors, develop a capability framework, and create a community of practice for personal care providers. Workstream leads are responsible for championing system collaboration, forming virtual delivery teams, and steering progress towards positive change. Expressions of interest for workstream lead roles are welcomed to drive system-level leadership and contribute to transformative learning.


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  1. Care at Home Workforce Redesign Role descriptors

  2. Care at Home Workforce Redesign 2023/24 workstreams Workstream 5: Care at Home market development for integration Workstream 3: Engagement and communications Workstream 2: Care at Home role design Workstream 4: Digitally enabling Care at Home Workstream 1: Workforce mapping by segment Workstream lead: TBC Workstream lead: TBC Workstream lead: TBC Workstream lead: TBC Workstream lead: TBC Socialisation of model at Place Care at Home role design project: 1. Negotiate common role descriptors and language 2. Capability framework stocktake and development of core framework across Care at Home Project lead: TBC Care at Home digital leads community of practice Personal Care Provider Voice Project Project lead: TBC System integrated workforce models event November 23 VCSE mapping via VCSE Collaborative Health mapping via Community Collaborative linked to Discharge Frontrunner Map existing Place level (LA) digital commitments and intentions Non-pay reward and recognition strategy project Project lead: TBC Event output: integrated workforce case studies library Personal care mapping via local authority commissioning teams Identify opportunity for additional value add in context of existing commitments Further actions tbd based on event findings Recruitment campaign comms Explore common induction Current supply measurement Projects with funded capacity

  3. Care at Home Workforce Redesign Role descriptors Workstream lead: all workstreams Appointment process Champion the benefits of system collaboration for Care at Home Workforce Redesign Generate a virtual workstream delivery team, encouraging colleagues from across the system to take on delivery responsibilities for workstream activities in a way that is complementary to their day jobs and skillsets and which empowers them to act at a system level to enable positive change Provide leadership and direction for the virtual team and where relevant funded project leads to develop and execute a delivery plan for the workstream Support colleagues to further develop the workstream brief, as indicated by workstream progress and findings, and seek sponsorship, funding or system capacity to progress these as appropriate with the support of SROs and convenor Represent the workstream in the Care at Home Workforce Redesign Steering Group (meeting monthly) and communicate and collaborate with other workstream leads, with the T&F SROs and relevant wider stakeholders Expressions of interest to act as Workstream Lead across all five 23/24 Workstreams are invited by email to carly.mcintyre1@nhs.net by Friday 1st September This is an excellent opportunity for senior colleagues to lead at a system level, develop personal networks across HNY and contribute expertise to support whole system learning and transformation These roles are not funded.

  4. Care at Home Workforce Redesign Role descriptors Appointment process Project lead: Care at Home Role Design Expressions of interest for this part time funded role are invited on the attached form to carly.mcintyre1@nhs.net by Friday 1st September Champion the benefits of system collaboration for Care at Home Workforce Redesign Establish relevant links with organisations across Care at Home to enable the role design project Design and carry out an exercise to gather a wide range of role descriptors from across Care at Home (all sectors) Develop a core set of role descriptors based on analysis of existing roles and input from relevant colleagues system-wide, with a focus on language that champions and values Care at Home work and communicates its impact in terms of system function Gather and analyse existing relevant capability frameworks and recommend next steps for Care at Home, which may include adopting an existing framework or developing a new approach for HNY Grant funding of up to 12,500 is available to support this role until 30th September 2024 to include all oncosts and expenses. Expected time commitment is a minimum of one day per week. Candidates should have the support of their employer before expressing interest. This is not a formal secondment; grant funding will be provided to the successful candidates s employer organisation to enable release. Offers will be made by the Care at Home Workforce Redesign SROs based on candidates expressions of interest.

  5. Care at Home Workforce Redesign Role descriptors Appointment process Project lead: Personal Care Provider Voice Expressions of interest for this part time funded role are invited on the attached form to carly.mcintyre1@nhs.net by Friday 1st September Champion the benefits of system collaboration for Care at Home Workforce Redesign Connect with existing capacity and activities across HNY seeking to enhance engagement of and system level relationships with direct care providers (all sectors, but predominantly private sector) Assess options and recommend the most appropriate way of undertaking care provider workforce mapping Work with care sector representative bodies and care provider organisations to understand their preferences in terms of participation in system transformation activity and two-way communication channels (with a focus on domiciliary care, but not to the exclusion of residential care providers) Investigate and make recommendations on the most effective methods of communicating directly with care colleagues, seeking to inform the complementary non-pay reward and recognition project and provide mechanisms for sharing care colleagues experiences and priorities with the wider system community Grant funding of up to 12,500 is available to support this role until 30th September 2024 to include all oncosts and expenses. Expected time commitment is a minimum of one day per week. Candidates should have the support of their employer before expressing interest. This is not a formal secondment; grant funding will be provided to the successful candidates s employer organisation to enable release. Offers will be made by the Care at Home Workforce Redesign SROs based on candidates expressions of interest.

  6. Care at Home Workforce Redesign Role descriptors Appointment process Project lead: Non-pay reward and recognition strategy project Expressions of interest for this part time funded role are invited on the attached form to carly.mcintyre1@nhs.net by Friday 1st September Champion the benefits of system collaboration for Care at Home Workforce Redesign Research, assess and make recommendations for the infrastructural requirements supporting a non-pay reward and recognition strategy across Care at Home, noting this is multi-sectoral. We anticipate that this will include steps to establish a common identity across the workforce that would enable colleagues to demonstrate eligibility. Research existing non-pay reward that has already been negotiated in other parts of the health and care system (eg: discounted travel on presentation of NHS badge) and identify opportunities for negotiation of expansion of such offers to the Care at Home workforce. We anticipate negotiation will be supported by Workstream Lead, SROs and other system leaders. With support of leaders, identify new opportunities for negotiation of non-pay reward which may be place specific or system wide Establish a working group to develop recommendations for non-pay recognition across the Care at Home workforce, which may for example include events, recognition for long-service or additional skills, service user nomination. Grant funding of up to 12,500 is available to support this role until 30th September 2024 to include all oncosts and expenses. Expected time commitment is a minimum of one day per week. Candidates should have the support of their employer before expressing interest. This is not a formal secondment; grant funding will be provided to the successful candidates s employer organisation to enable release. Offers will be made by the Care at Home Workforce Redesign SROs based on candidates expressions of interest.

  7. Care at Home Workforce Redesign Project lead expression of interest: <INSERT ROLE TITLE> Name Please confirm that: Yes/No My employer supports my expression of interest and is willing to receive funding now to enable my delivery of this role until 30th September 2023 Job title Employer organisation If I am appointed, the grant funding of 12,500 will enable my release for at least one day per week from point of funding commitment (envisaged September 23) for 12 months, including all oncosts and expenses Please provide name, email and phone Employer lead contact Please describe how you feel your skills, experience and attributes will enable you to fulfil this role, with reference to the role descriptor: Please return this form to carly.mcintyre1@nhs.net by Friday 1st September

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