Enhancing Housing Options for Older People in Manchester

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The Housing Options for Older People (HOOP) initiative, in partnership with First Stop, aims to address the housing needs of older individuals in Manchester. By providing dedicated resources, support, and services, the program helps older adults maintain independence, improve health outcomes, and reduce isolation. Through tailored interventions and partnerships with health and social care professionals, the HOOP project strives to enhance the quality of life for older residents.


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  1. Housing Options for Older People (The HOOP) In Partnership with First Stop. November 2016

  2. Our Starting Point Part of the agenda of Housing for an Age Friendly Manchester. Sits alongside other priorities such as Extra Care and Age Friendly Neighbourhoods.

  3. Greater Manchester Perspective too: 27 RPs working together across the devolution agenda. One sub group is Housing and Health led by Charlie Norman, CE of St Vincents HA. Group looking at 3 priorities where housing feels it can play its biggest role in the integrated health agenda: - HOOP - Hospital discharge - Warm Homes. Very important to us that integration is not just about health and social care.

  4. Partnership with First Stop Existing and established resource We offer complementary services. Helps us to look at a wider agenda as well. http://www.firststopcareadvice.org.uk/ They offer the telephone and website services we are the local Partner. Were 16 local Partners funded by DCLG until last year.

  5. How does our service work? Dedicated resource for health and social professionals in North Manchester CCG area. Aimed at people over 50 where a health issue is exacerbated by poor housing. Aimed at professionals who know little about housing and how to navigate the system and have little time to find out. Service is cross partners and cross tenure.

  6. Levels of Service Information to groups of residents and professionals getting the word out. Advice one to one, single contact/intervention or provision of information or advice. Casework: individually tailored in-depth casework.

  7. What outcomes are we looking for? Older people will: - Retain independent and active through the right accommodation, advice and networks. Reduce Isolation. - Maintain good health. - Be supported to move if they wish to do so. - Access to advice to stay put if they wish to do so.

  8. Year 1 review. 255 level 2 and 3 cases. Referrals from at least 10 different types of health or social care professional. Able to pick up other cases from those who had applied directly to move house. - Numbers achieved through active promotion of service at word of mouth as successes started.

  9. Tenure Tenure Number % of cases Council tenant (HRA) 77 28% HA tenant 64 25% Home owners 64 25% Private rented 28 11% Living with family/friends 6 2.5% Hospital discharge 5 2% B&B 2 1% Supported housing 2 1% Shared Ownership 2 1% Homeless 4 1.5% Residential Care 1 0.5% Total 255 100%

  10. Outcomes Outcome Number % of cases Advice given 112 44% Moved home 64 25% On offer for a new home 3 1% Staying put 57 22% Deceased 7 3% In respite 1 0.5% Referred back to Adults (re residential Care) 3 1% Still open 8 3% Total 255 100%

  11. Destination for Movers Property type/tenure Number % of movers Extra Care Housing 11 17% Sheltered/Retirement Housing 28 44% Age restricted general needs 12 19% Adapted general needs 1 1.5% Bungalow HA/ALMO 4 6% Bungalow - purchased 1 1.5% Private rented 3 5% Supported 1 1.5% Residential Care 3 5% Total 64 100%

  12. Previous tenure of movers: Previous Tenure Number % of movers Social Tenant 35 55% Home Owner 12 19% Private rented 7 11% Lodger 2 3% Hospital 4 6% B&B/Homeless 2 1% Supported Housing 1 1% Shared owner 1 1% Total 64 100%

  13. Age of referrals Age Number % of cases 50 s 51 21% 60 s 59 25% 70 s 58 24% 80 s 62 26% 90 s 8 3.5% Total 238 100%

  14. Funding! Year 1 was jointly funded by the Housing Revenue Account and North Manchester CCG. Year 2 funded entirely by NMCCG. Cost is 40k a year. Looking at funding for 2 further Manchester posts in other CCG areas. Potentially across GM?

  15. Savings: First Stop had an independent review carried out in 2015 to look at public purse savings. We used part of this methodology to estimate our savings. We estimated a minimum annual saving for 2015/16 of 858,782.

  16. Savings Mainly based on: Alternatives to Residential care Lower care packages (or not increase to larger care packages. Avoiding falls and hospital admissions. Less need for health and social care staff interventions. Always very difficult to prove but it opens the conversation about the importance of the service.

  17. Case Studies: Attached to the report but some huge successes!

  18. What have we learnt? Huge need for the service. We have been lucky to have housing options available. Good to have an extra pot of money to help with moves. Getting the right person in post is vital. Need to be able to influence the right people for further funding.

  19. 2016/17 First 6 month headlines: 33 people moved. 127 Referrals of which 20 back from Y1. 35% of referrals are from home owners and private rented tenants. (same as Y1). Dealing with more complex cases. Potential for bigger savings.

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