Emergency Response Procedures at Medical Center Hospital

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Medical Center Hospital has established protocols for various emergency situations such as evacuation, fire, hazardous spills, and medical emergencies. Each department has specific evacuation plans, and authorized personnel can order evacuations. Staff are trained on fire alarm activation, hazardous spill response, and disaster plan activation. The hospital is prepared to handle a range of emergencies efficiently and effectively.


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  1. Medical Center Hospital Plain Language

  2. Plain Language Medical Center Hospital has a system for responding to the following events: Evacuation Fire Hazardous Spill Emergency Plan Activation Team Assist Severe Weather Missing Infant/Child/Person Active Shooter Bomb Threat Combative Person Medical Emergency Medical Decontamination Rapid Response

  3. FACILITY ALERT Evacuation Each department has a specific evacuation plan for their area. Each employee should review the department specific evacuation plan and become familiar with exit routes and fire exits. To prevent blockage of corridors during evacuation procedures, patients should be evacuated in the following order: Patients in immediate danger Ambulatory patients under supervision Bed patients or wheelchair patients who cannot ambulate Patients on life-support equipment Who is authorized to give an order to evacuate an area or the hospital? Administration Fire Chief Law Enforcement Safety Officer

  4. Facility Alert Fire Alarm Activation Know the floor plan of your dept. & the hospital as a whole Pay attention to exit routes Know the exact location of fire alarms and fire extinguishers Dial 2000/pull alarm (Rescue, Alert, Confine, Extinguish)

  5. Facility Alert Hazardous Spill Any spill which could present a hazard to people, the environment, or effects unknown. Contact PBX Isolate spill area Deny any entry to area

  6. Facility Alert Plan Activation Activation Emergency Emergency Plan A A disaster disaster is To To assist assist in hospital hospital has functions functions representative) representative) makes managing managing disaster disaster operations is any any incident incident or in a a quick quick and has developed developed a a disaster during during emergency emergency makes the operations. . or event event that and efficient efficient transition disaster plan plan which operations operations. . the decision decision to that disrupts disrupts the transition from which outlines the normal normal operation from normal normal to outlines general general guidelines The The administrator administrator to implement implement the the disaster disaster plan operation of to disaster disaster operation, guidelines and of Medical Medical Center operation, the and department department (or (or designated designated plan and and is is responsible responsible for Center. . the for In In the the event the the community community the type type of of disaster disaster will departments departments and but but not not limited limited to natural natural disasters disasters (flood, bioterrorism bioterrorism. . event that that a a disaster disaster happens the announcement announcement Emergency will be be called called overhead and await await instructions instructions from to: : fire, fire, bomb bomb threat, threat, loss (flood, earthquake, earthquake, tornado, happens within Emergency Plan overhead. . from the loss of of a a major tornado, etc within Medical Medical Center Plan Activation All All staff the supervisors supervisors. . Disasters major utility utility system, etc. .), ), civil Center Health Activation along staff will will return Disasters may system, plane civil disturbances, disturbances, and Health system along with return to may include plane crashes, system or with the to their include crashes, or in the their in and http://www.clker.com/cliparts/e/3/1/1/1268951255990081669tornado-md.png Emergency Emergency Operations the the policy policy manager employees employees are understand understand their document document for Operations Plan manager. . It It is are required required to their role role in for reference reference. . Plan can is included included as to become become familiar in a a disaster disaster situation, can be be found found on as a a part familiar with situation, and on the the intranet intranet home part of of the the Environment Environment of with the the contents and should should be home page of Care contents of be able able to page as Care Plan of the the plan to locate locate this as well well as Plan. . All plan and as All and this

  7. Facility Alert Team Assist What is it? Team assist is a team of nurses who respond to units that are experiencing acute workload issues, such as multiple admissions or discharges all at once. How does it work? The charge nurse will notify the house supervisor when a team assist is needed. The house supervisor will then notify the team and direct them to the unit in need. The charge nurse should be ready to direct traffic as each team member will report directly to the charge nurse to identify immediate needs.

  8. MCH Team Assist Why are we doing this? We are doing this because patient care and safety is a priority. We know that sometimes staff can be overwhelmed with multiple admissions and/or discharges and assistance is needed immediately. What if this happens after business hours? After normal business hours, the house supervisor will call each unit s charge nurses and ask if there are staff members available to help. Any available staff will report to the affected unit s charge nurse, help out and perform their tasks, and be dismissed back to their unit of origin as soon as possible. **Note: Team is intended to be a short-term and quick solution to an immediate need. The team should be dismissed as soon as possible.

  9. MCH Team Assist VERY IMPORTANT: Team assist is a solution for workload issues, not for patients with changes in acuity or a change in clinical factors affecting workload. RAPID RESPONSE TEAM remains the appropriate method for resolving these types of problems. Team Assist Members: *Educators *Directors

  10. Weather Alert Severe Weather Close all doors, curtains, & blinds Don t tie up the telephone lines Unplug nonessential electrical equipment Remain in assigned dept. Prepare for evacuation Move to central hallway

  11. Security Alert Missing Infant/Child/Person Go to closest exit and watch for anyone with an infant or with a bag that could hold an infant. Get a good description of the person Report information to security

  12. Security Alert Active Shooter Active Shooter Avoid-Exit the area quickly if it s safe to do so and notify 2000/911 Deny-Be prepared to take cover and deny entry, Notify 2000/911 Defend-As a last resort use anything necessary as a weapon to survive and protect. ECHD police will respond. Wait for their instructions.

  13. Security Alert Bomb Threat This is the notification of a bomb threat (usually made by a caller) Try to keep the caller on the phone. Obtain as much info. as possible. Report information to supervisor Report anything suspicious

  14. Security Alert Combative Person Called when someone is about to cause harm to themselves, the staff or the hospital property Dial 2000 The team & security will respond to the location The team will assume control of the situation and direct team members as needed

  15. Medical Alert Medical Emergency - Code BLUE Cardiac and/or Respiratory Arrest Dial 2000 and give patient s name and room number, location, and doctor s name The code will be announced overhead The code team will respond

  16. Medical Alert Rapid Response Person is in distress. Precursor to Code Blue if the situation escalates Dial 2000 The Rapid Response Team will arrive to assess and stabilize the situation Families and visitors CAN call a rapid response. They dial 777 from the patient room if they or their family member needs assistance.

  17. Medical Alert Medical Decontamination In the event that an individual having a contaminant on their person comes to the hospital or is contaminated on the hospital grounds, the patient should be taken to the emergency department decontamination room. Contact PBX to alert the MCHS medical decontamination team, they will respond by washing the patient prior to the patient entering the facility. This will protect our staff as well as our facility. When contacting PBX, please give as much information as possible, to include the possible contaminate on the patient.

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