Overview of ESA Corporate IT Infrastructure Services and Data Centers
Workplace services, communication services, cloud services, and data centers at ESA provide essential support for employees with technology, networks, and storage solutions. From end-user environments to advanced collaboration tools, ESA ensures smooth operations and connectivity for its workforce. The comprehensive IT infrastructure includes tailored cloud computing services, secure data centers, corporate WAN, and communication networks for efficient telephony and video conferencing. These services play a crucial role in enabling ESA to carry out its missions effectively and securely.
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ESA Update at the EIROFORUM IT WG ESRIN, 12thOct. 2016 ESA UNCLASSIFIED For Official Use
Corporate IT Infrastructure Services CITI services annual industrial cost 27,4 M (forecast 2016 for all ESA sites and locations)
Workplace Services End user environment: adapted to different communities For Mac and Windows 3.600 managed Windows, 100 managed Macs Supports device diversity 1.100 iPhones, 350 tablets, 470 Android, 40 other Offers different levels of service from basic support to fully managed 3.700 fully managed, 1.000 partially / not managed Flexible printing offer 24 million pages / year 300 corridor printers, 800 personal printers Messaging and collaboration Email services ready for evolution to advanced solutions 100 million emails / year, 4.700 accounts Personal multimedia collaboration tools 7.500 meetings / year, 450.000 chats, 9.000 group chats Since May 2015: social platform rapidly adopted 210.000+ connects 700+ communities, 500+ wikis, 800+ discussion forums ESA UNCLASSIFIED For Official Use
Communication Services Networks & Internet access Telephony & Videoconference 8.200+ telephone extensions 400.000+ calls per month 127 VC studios, high occupancy ratio 75 90%, 40.000 hours / year Integration with desktop VC High availability Internet and Intranet access at Gbps speed connecting ESA locations world- wide 5 establishments + 9 smaller sites 9.500 active LAN ports serving all ESA communities 900+ WiFi access points with newest standards Seamless transport of data, voice and video Mobility 3.800 Mobility packs 1.500 accesses / day in average Support massive dislocation of users: e.g. Nuclear Summit The Hague 2014 + Support technical set-up for missions leveraging common infrastructure ESA UNCLASSIFIED For Official Use
Cloud Services / Data Centres Cloud Computing Computing power and storage available on demand to engineers and scientists Located on ESA premises 1.000 active servers, > 250 Terabytes of active storage Competitive pricing wrt public cloud services based on a tailored cost and recharge model Data centres - status presented in FM seminar 29.06.15 5 medium / small data centres distributed over ESOC, ESRIN, ESTEC and ESAC Major refurbishment foreseen for ESTEC, other projects in ESOC and ESRIN ESA UNCLASSIFIED For Official Use
ESA Data Centres (I) ESRIN ESOC-Halley ESOC-Deneb ESTEC (foreseen) ESAC A031 / B023 Area (in m2) 270 530 570 265 105 / 74 Capacity (racks) 90 160 200 100 40 / 31 TIA - 942 compliant YES YES YES YES YES Tier II III III (foreseen) II+ II+ Total power 400KVA 600KVA 440KVA 1000KVA 130KVA / 135KVA Diesel generator YES (standby/shared) YES (standby/ dedicated) YES (standby/shared) YES (standby/ dedicated) YES (standby/shared) UPS 3x200kw (30mn)(shared with surrounding area) 3x300KVA (12mn) N+1 concept No dedicated UPS but using the general ESOC UPS (5mn) 2x400kw (5mn) 6x80kVA Primary 3x30KVA Secondary N+1 concept
ESA Data Centres (II) ESRIN ESOC-Halley ESOC-Deneb ESTEC (foreseen) ESAC A031 / B020 Cooling system Hot/cold aisle Hot/cold aisle Hot/cold aisle Hot/cold aisle Hot/cold aisle Chilled water Chilled water/free air cooling system Free air cooling system Chilled water and free air cooling system Chilled water Cooling capacity 320KW 550KW 500KW (foreseen) 400KW 130 KW / 145 KW Cabling Cat. 7A-Class E OM3 and OS1/2 Cat.6 OM3 and OS1 Cat. 6A OM4 and OS2 (foreseen) Cat. 6A OM3 and OS1 Cat. 6A OM4 and OS2 Fire detection and suppression Inergen suppression system Early detection and oxygen reduction suppression system Early detection. No suppression system. (Future under discussion) Quick-reaction Aspirating Smoke Detection (ASD) system working together (dual detection) with an inert gas suppression system (Inergen) Dual detection and Inergen suppression system Access control Integrated with ESA s ACS (KABA Exos 9000) Integrated with ESA s ACS (KABA Exos 9000) Integrated with ESA s ACS (KABA Exos 9000) Integrated with ESA s ACS (KABA Exos 9000) Integrated with ESA s ACS (KABA Exos 9000)
