Psychological First Aid Training Overview for Red Cross and Red Crescent Societies

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Psychological First Aid (PFA) Module 2 Basic PFA training schedule includes various sessions such as introduction to PFA, understanding distressing events, reactions to distress, case studies development, role plays, managing complex situations, and practicing self-care. PFA involves comforting individuals in distress, assessing needs, providing emotional support, and helping access basic necessities and social support. It emphasizes safety, dignity, and respect for individuals in need. The module also discusses common reactions to distress and how people differ in their responses to stressful situations.


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  1. Training in Psychological First Aid for Red Cross and Red CrescentSocieties Module 2 Basic PFA MYANMAR RED CROSS SOCIETY / IFRC

  2. Psychological FirstAid Module 2 BasicPFA TRAINING SCHEDULE Time Training programme 08:30 09:15 1. Introduction 09:15 09:35 2. What is PFA? 09:35 09:45 3. Distressing events 09:45 10:05 4. Reactions to distressing events 10:05 10:20 BREAK 10:20 10:35 5. Developing case studies 10:35 12:50 6. Look, Listen, Link 12:50 13:30 LUNCH 13:30 14:30 7. PFA role plays 14:30 14:45 BREAK 14:45 16:45 8. Complex situations and reactions 16:45 17:30 9. Self-care 17:30 17:45 10. Workshop close

  3. Psychological FirstAid Module 2 BasicPFA PFA is comforting someone who in distress and helping them feel safe and calm assessing needs and concerns protecting people from further harm providing emotional support helping to address immediate basic needs, such as food and water, a blanket or a temporary place to stay helping people access information, services and social support.

  4. Psychological FirstAid Module 2 BasicPFA PFA is not something only professionals do professional counselling or therapy encouraging a detailed discussion of the event that has caused the distress asking someone to analyze what has happened to them pressing someone for details on what happened pressuring people to share their feelings and reactions to an event.

  5. Psychological FirstAid Module 2 BasicPFA Safety Avoid putting people at further risk as a result of your actions. Make sure to the best of your ability that the people you help are safe and protect them from physical or psychological harm. Dignity Treat people with respect and in accordance with their cultural and social norms. Rights Make sure people can access help fairly and without discrimination. Help people to claim their rights and access available support. Act only in the best interest of any person you encounter.

  6. Psychological FirstAid Module 2 BasicPFA Questions on reactions How do you think these three people would react in this situation? How do people usually react when they are in distress? Does everyone react in the same way? How will Fredericka react, compared to Anton or Diane?

  7. Psychological FirstAid Module 2 BasicPFA Steps to creating a case study 1. Choose a post-it note with a distressing event. 2. Decide who the person in distress is. 3. Provide information on the context. 4. Brainstorm possible reactions. Choose four and add to form. 5. Check the details one more time.

  8. Psychological FirstAid Module 2 BasicPFA LOOK for information on what has happened and is happening who needs help safety and security risks physical injuries immediate basic and practical needs emotional reactions.

  9. Psychological FirstAid Module 2 BasicPFA Case study questions How would you apply the LOOK actions in this situation? What are common reactions the woman could have to such an experience? What kinds of severe reactions could the woman have to such an experience?

  10. Psychological FirstAid Module 2 BasicPFA LISTEN refers to how the helper approachessomeone introduces oneself pays attention and listens actively accepts others feelings calms the person in distress asks about needs and concerns helps the person in distress find solutions to their immediate needs and problems.

  11. Psychological FirstAid Module 2 BasicPFA LINK is helping people access information connect with loved ones and social support tackle practical problems access services and other help.

  12. Psychological FirstAid Module 2 BasicPFA Giving helpful feedback Step1 The observer asks the PFA helper to reflect on: What went well? What would he or she do differently next time? Step2 The observer gives his or her feedback to the PFA helper: Start with positive feedback andbe specific in what went well. Give specific feedback about areas to improve (if necessary). End with an overall positive comment. Step2 The person who acted in distress gives feedback to the PFA helper Start with positive feedback and be specific in what went well. Give specific feedback about areas to improve (if necessary). End with an overall positive comment.

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