Diverse Roles of Social Workers in Social Action

 
Social Action
 
 
6
th
 Semester, BS Social Work
Department of Social Work, University of Peshawar
Instructor: Asif Khan
 
Role of Social Workers in Social
Action
 
Advocate
Counselor
Mediator
Researcher
Educator
Manager
Case Manager
Facilitator
Community change agent
Broker
Organizer
 
Contd..
 
Love begins at home, and it is not how much we do,
but how much love we put into the action that we
do.”
 —Mother Teresa
“…most of us have a pretty good idea of what we
what we expect from a doctor or a teacher. For
social work, the role expectations are not quite
as clearly understood by the general public.
Perhaps this is because there are so many
professional roles in social work. The number and
diversity of social work roles provide opportunity
for a great deal of creativity in practice.”
—Suppes, M., Cressey Wells, C. (2003)
 
Advocate
 
In this role, social workers fight for the
rights of others and work to obtain needed
resources by convincing others of the
legitimate needs and rights of members of
society. Social workers are particularly
concerned for those who are vulnerable or
are unable to speak up for themselves.
Advocacy can occur on the local, county,
state or national level. Some social workers
are involved in international human rights
and advocacy for those in need.
 
Counselor
 
In the role of counselor, the social worker
helps clients express their needs, clarify their
problems, explore resolution strategies, and
applies intervention strategies to develop
and expand the capacities of clients to deal
with their problems more effectively. A key
function of this role is to empower people
by affirming their personal strengths and
their capacities to deal with their problems
more effectively.
 
Mediator
 
In the mediator role, the social worker
intervenes in disputes between parties to
help them find compromises, reconcile
differences, and reach mutually satisfying
agreements. The mediator takes a neutral
stance among the involved parties.
 
Researcher
 
In the researcher role, a social worker
evaluates practice interventions and with
others evaluates program outcomes. The
researcher critically analyze the literature
on relevant topics of interest and uses
this information to inform practice. A
researcher extends and disseminates
knowledge, and seeks to enhance the
effectiveness of social work practice
 
Educator
 
In the Educator role, social workers are
involved in teaching people about
resources and how to develop particular
skills such as budgeting, the caring
discipline of children, effective
communication, the meaning of a medical
diagnosis, and the prevention of violence.
 
Case Manager
 
In the role of a Case manager, the social
worker locates services and assists their
clients to access those services. Case
management is especially important for
complex situations and for those who are
homeless or elderly, have chronic physical
or mental health issues, are disabled,
victims of domestic or other violent
crimes, or are vulnerable children.
 
Community Change Agent
 
As a community change agent, the social
worker participates as part of a group or
organization seeking to improve or
restructure some aspect of community
service provision. A change agent, working
with others, uses a problem-solving model
to identify the problem, solicit community
input, and plan for change. A community
change agent acts in a coordinated manner
to achieve planned change at multiple levels
that helps to shift the focus of institutional
resources to meet identified goals.
 
Facilitator
 
In this role, social workers are involved in
gathering groups of people together for a
variety of purposes including community
development, self advocacy, political
organization, and policy change. Social
workers are involved as group therapists
and task group leaders.
 
Broker
 
In the role of a broker, a social worker is
responsible for identifying, locating, and
linking clients to needed resources in a
timely manner. Once the client’s needs are
assessed and potential services identified, the
broker assists the client in choosing the
most appropriate service option and assists
in negotiating the terms of service delivery.
In this role the social worker is also
concerned with the quality, quantity, and
accessibility of services.
 
Manager
 
Social Workers, because of their expertise
in a wide variety of applications, are well
suited to work as managers and
supervisors in almost any setting.
As managers, social workers are better
able to influence policy change and/or
development, and to advocate, on a larger
scale, for all underprivileged people.
 
Organizer
 
Social Workers are involved in many levels
of community organization and action
including economic development, union
organization, and research and policy
specialists
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Social workers play various roles in social action, such as advocate, counselor, mediator, and researcher. They work to fight for rights, empower individuals, resolve conflicts, conduct research, and bring about positive change in communities. These diverse roles showcase the creativity and impact of social work practice in addressing societal needs and promoting social justice.


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  1. Social Action 6thSemester, BS Social Work Department of Social Work, University of Peshawar Instructor: Asif Khan

  2. Role of Social Workers in Social Action Advocate Counselor Mediator Researcher Educator Manager Case Manager Facilitator Community change agent Broker Organizer

  3. Contd.. Love begins at home, and it is not how much we do, but how much love we put into the action that we do. MotherTeresa most of us have a pretty good idea of what we what we expect from a doctor or a teacher. For social work, the role expectations are not quite as clearly understood by the general public. Perhaps this is because there are so many professional roles in social work.The number and diversity of social work roles provide opportunity for a great deal of creativity in practice. Suppes,M.,CresseyWells,C.(2003)

  4. Advocate In this role, social workers fight for the rights of others and work to obtain needed resources by convincing others of the legitimate needs and rights of members of society. Social workers concerned for those who are vulnerable or are unable to speak up for themselves. Advocacy can occur on the local, county, state or national level. Some social workers are involved in international human rights and advocacy for those in need. are particularly

  5. Counselor In the role of counselor, the social worker helps clients express their needs,clarify their problems, explore resolution strategies, and applies intervention strategies to develop and expand the capacities of clients to deal with their problems more effectively. A key function of this role is to empower people by affirming their personal strengths and their capacities to deal with their problems more effectively.

  6. Mediator In the mediator role, the social worker intervenes in disputes between parties to help them find compromises, reconcile differences, and reach mutually satisfying agreements. The mediator takes a neutral stance among the involved parties.

  7. Researcher In the researcher role, a social worker evaluates practice interventions and with others evaluates program outcomes. The researcher critically analyze the literature on relevant topics of interest and uses this information to inform practice. A researcher extends knowledge, and seeks to enhance the effectiveness of social work practice and disseminates

  8. Educator In the Educator role, social workers are involved in teaching resources and how to develop particular skills such as budgeting, the discipline of communication, the meaning of a medical diagnosis,and the prevention of violence. people about caring effective children,

  9. Case Manager In the role of a Case manager, the social worker locates services and assists their clients to access those services. Case management is especially important for complex situations and for those who are homeless or elderly, have chronic physical or mental health issues, are disabled, victims of domestic or other violent crimes,or are vulnerable children.

  10. Community Change Agent As a community change agent, the social worker participates as part of a group or organization seeking restructure some aspect of community service provision. A change agent, working with others, uses a problem-solving model to identify the problem, solicit community input, and plan for change. A community change agent acts in a coordinated manner to achieve planned change at multiple levels that helps to shift the focus of institutional resources to meet identified goals. to improve or

  11. Facilitator In this role, social workers are involved in gathering groups of people together for a variety of purposes including community development, self organization, and policy change. Social workers are involved as group therapists and task group leaders. advocacy, political

  12. Broker In the role of a broker, a social worker is responsible for identifying, locating, and linking clients to needed resources in a timely manner. Once the client s needs are assessed and potential services identified,the broker assists the client in choosing the most appropriate service option and assists in negotiating the terms of service delivery. In this role the social worker is also concerned with the quality, quantity, and accessibility of services.

  13. Manager Social Workers,because of their expertise in a wide variety of applications, are well suited to work supervisors in almost any setting. As managers, social workers are better able to influence policy change and/or development, and to advocate, on a larger scale,for all underprivileged people. as managers and

  14. Organizer Social Workers are involved in many levels of community organization and action including economic development, union organization, and research and policy specialists

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