Proposed Changes in Engineers' Careers Pathway
The proposed changes aim to create a clear and fair career progression pathway for Engineers within the FND organization, focusing on skills development, customer service enhancement, and ensuring equitable opportunities for advancement. The impact assessment shows potential uplifting of engineers to advanced levels, with a specific focus on different engineering roles like Jointers, Cablers, and OH/Poling Engineers. The goal is to establish a transparent pathway that recognizes the value contribution of engineers at each stage, while also providing governance frameworks for resourcing and training requirements.
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Engineers Careers Pathway Proposed changes - FND Engineers Career impact analysis & next steps - CWU update 5thNov 2019 1
Purpose: To ensure all FND Engineers have a clear and visible career path from Trainee to Advanced Engineer, through to Senior Engineer. Context: What needs to be different? We had two separate career pathways for ID and BCD that represented how an Engineer would progress to an Advanced Engineer, both based on skills specific to the business units. FND Engineers need a Pathway that: Provides all Engineers including Cablers with a clear career route to progress that recognises their distinct skill area, where applicable. With the integration of ID and BCD into FND, we need to create a pathway that is fair, equitable and transparent for all Engineers. Historically there has no defined progression route for Cabling / OH & Poling roles, (the only option was progression via Jointing.) Focuses on end to end Product delivery (aligned to skills requirement), to enable better customer service and outcomes. Ensures there is a clear distinction between Engineer, Advanced and Senior Engineer within the pathway. The core capability for engineers now and in the future is Fibre, and we need a pathway that reflects Fibre skills development. Ensures a pathway that demonstrates the value contribution of Engineer skills at each stage of their progression. Engineers feel that the current pathway route does not give them the opportunity to progress their career. Ensures new intakes and Trainee Engineers are better informed on their career route and options. There is also a recognition that the technology for some Products are more streamlined, less complex, allowing for easier installation and thus provides more opportunities for Engineers to focus on the end to end delivery to improve customer experience. Ensure the FND organisation structure reflects at all levels a balanced approach to ensure we meet customer demand and have the right people with the right skills in the right place. Provides a governance framework that sets out clear accountabilities for resourcing and training requirements, and also ensures a more streamlined process for pay and contract changes. Allows more than one career route to recognise all Engineers in different roles. 2 Aligns with SD and ensures Engineers are able to move between FND and SD.
Career Pathway Proposal Impact assessment @ 141019 P1 P6 2019-20 - 177 engineers at the lower TMNE2 pay point were uplifted to Advanced level under existing ID/BCD Career Pathway agreements Under the new proposal a further 139 people would be in scope for an uplift to Advanced level subject to self certification. The numbers by Eng. role are as follows Jointer 119 Cablers 17 OH / Poling Eng. - 3 3
Career Pathway Proposal Impact assessment by OUC3 @ 141019 Jointing (using the 30+ Repayments hours assumptions) - criteria - 1 X Simple + 2 X Complex product OUC3 BNN BNS BNE BNW Total Jointer in scope 43 8 31 37 119 Cabling - criteria 1 X Simple + 3 X Complex or 1 X Simple + 2 X Complex + 1 X Dual skill OUC3 BNN BNS BNE BNW Total Cabler in Scope 4 3 2 8 17 OH & Poling criteria 4 X Simple + 1 Complex + 1 Dual or 4 X Simple + 2 X Dual skill OUC4 BNN BNW Grand Total OH & Poling in Scope 1 2 3 4
Training on the pathway FTTP, Repair, Ethernet, Copper Newsites 1 week Training Course Buddying Pay Point movement Go Live Self certify 2 week Training Course Buddying Go Live Self certify Repayments Buddying Pre requisite to 1 day appreciation to repayments = Buddying 1 day course Self certify Go Live Due to the complexity of repayments and that you cannot recreate the environment in a class room - A prerequisite to the 1 day course would be x number of hours buddying in the field to give the engineer the appreciation of repayments work before they attend the overview course. Course currently in design with L&D expected to be available by Feb 2020 5
FAQ Scenario Action Outcome Currently working at the Engineer level that under the new Career Pathway now meets the Advanced Engineering Level. Engineer self certifies with his line manger across the products he/she can complete. Line manager checks the key courses have been complete and / or the engineer has carried out repayments work and competent. Engineer advances to Advanced Level on the pathway from the 1st December. I m an Engineer who currently believes they meet the criteria from the existing jointing pathway to advance HR to carryout a full check on closing the ID and BCD pathways down Any Engineer found to have been missed under the old pathways to be moved to advanced engineer and pay back dated. Engineer completes the training course and self certifies Currently working at Engineer level and already booked on a training course in Q3 that would trigger the old advancement to Advanced Engineer Engineer advances to Advanced level on the pathway from the date of their training course. I m currently a trainee Engineer and will assimilate to a Ethernet teams. Completed ESV training and capable to deliver Ethernet circuits and repair. Engineer completes traineeship and self certifies across Ethernet and Repair. Engineer would advance to an Advanced engineer under the new 2 complex and 1 simple products, the earliest date being on assimilation. I m a Advanced engineer who under the new pathway doesn t now have 2 complex and 1 simple product. The Manager ensures the engineer is booked on to a training course at the next available opportunity to ensure he/she is trained on the missing product Advanced Engineer remains at the Advanced level and upskilled at the earliest opportunity, Engineer completes the self certification with his/her manager I am an Engineer who at the point of introducing the new pathways meets the requirement to move to Advanced based on Repayment competency to deliver this product. From what date would I advance? Engineer advances to the Advanced engineer from the 1st December 2019. As he/she has 2 complex products and 1 simple product. I am an engineer who after the Career Pathway is introduced meets the requirement through undertaking repayments work and completion of course. On what date would I move to an Advanced Engineer? Engineer self certifies and completes the new 1 day Repayments training course. If Repayments product is the trigger for a uplift, Engineer would advance to advanced engineer from the first time they complete Repayment work from the 1st December 2019. 6
Proposal on Engineers Career Pathway Jointing Advanced Engineer Senior Engineer Specialist Engineer Trainee Engineer Single Product Single Product Multi Product C Engineer Expert End to End Ethernet Fibre Newsites inc Fibre Cities build On the day support In week success C Fibre Repair Incremental build (Copper Ties) Copper Newsites C Repayments Copper Complex Alterations C Repayments Fibre Complex Alterations C = Complexity in product # 2 Complex and 1 Simple 7
Career Pathway Proposal Jointers Primary skills Jointing Engineering requirement to progress to Advanced TMNE2 level Trained, buddied and Self Certify to complete Two Complex and One Simple products Engineering function Simple / Complex / Dual Product - skill in pathway skill description Primary skill Jointing S Fibre new sites including FC Build Fibre Jointing for Ethernet OROFN001 Jointing S Copper New sites Copper Jointing for D Side ORWUG100 Copper Jointing for D side Tie Cables Jointing S Incremental Build (Copper Ties) ORNGA013 Jointing C End to End Ethernet Fibre Ethernet Single Visit ORESV001 Jointing C Fibre Repair Repair Fibre using OTDR OROTDR05 Hrs worked as indicator, pre-requisite 1 day appreciation of repayments, buddying & self cert Repayments Copper complex alterations Jointing C Repayments Hrs worked as indicator, pre-requisite 1 day appreciation of repayments, buddying & self cert Repayments Fibre complex alterations Jointing C Repayments 8
Proposal on Engineers Career Pathway Cabling ( Hybrid Route) Advanced Engineer Senior Engineer Specialist Engineer Engineer Trainee Single skilled Multi skilled Single skilled Engineer Expert Fibre Cabling On the day support Copper Cabling In week success Overblow Techniques C Centre Blowing and subsequent blowing of COF C Civils Avoidance - Desilt C C = Complexity in Cabling D = Dual skill Basic Fibre or Copper Jointing D # 3 Complex and 1 Simple / 2 Complex, 1 Dual & 1 Simple 9
Career Pathway Proposal Cablers Cabling engineering requirement to progress to advanced TMNE2 level Trained, buddied and self certify to complete either three complex and one simple product or two complex + one dual + one simple product/skill Engineering function Simple/complex/ dual Product - skill in pathway Skill description Primary skills Cabling S Fibre Cabling Cabling Techniques for Fibre ORCBL001 Cabling S Copper cabling Cabling Techniques for Light ORCBL001 Cabling C Overblow Techniques Cabling Techniques for Overblow ORCBL014 Centre Blowing & Subsequent blowing of COF Cabling C Cabling Techniques for Fibre ORCBL001 Cabling C Civils Avoidance - Desilt Cabling Techniques for Desilter ORREN501 Cabling D Basic Fibre jointing (Splicing) Fibre Jointing Splicing OROFN001 Cabling D Basic Copper Jointing (D Side) Copper Jointing for D Side1 ORWUG100 10
Proposal on Engineers Career Pathway Overhead ( Hybrid Route) Advanced Engineer Senior Engineer Specialist Engineer Engineer Trainee Single skilled Multi skilled Single skilled Pole erection Engineer Expert OH Fibre Cabling On the day support OH Copper Cabling In week success Aerial Cabling Skill Platform Skill Basic Copper Jointing D Civils excavation (Pole to JB) C Basic Fibre Jointing C = Complexity in Poling D = Dual skill D # 4 simple products and either 1 Complex and 1 Dual or 2 Dual skill 11
Career Pathway Proposal Skill Requirements Primary skills Overhead & Poling Engineering requirement to progress to Advanced TMNE2 level Trained, Buddied and Self Certify to complete either 1 X Complex + 1 X dual + 4 X Simple products or 2 X Dual + 4 X Simple product Engineering Function Simple / Complex / Dual Product - skill in pathway skill description Primary skills OH & Poling S Incremental Build (Copper Ties) Overhead Poling Manual T157319 OH & Poling S Overhead Copper Cabling Overhead Dropwiring ORDWM001 OH & Poling S Overhead Fibre Cabling Overhead Dropwiring Fibre ORFDC001 OH & Poling S Aerial Cabling skills Overhead Dropwiring Aerial Cable T157396 OH & Poling S Platform Skills Permit to Use MEWP Static ORMWP005 OH & Poling D Basic Copper jointing Copper Jointing for D Side2 ORWUG100 OH & Poling D Basic Fibre Jointing Fibre Jointing Splicing1 OROFN001 OH & Poling C Civils Excavations (Pole to JB) Excavation T157319 & ORWUG100 12
Appendix 13 13
Proposal on Engineers Career Pathway Jointing Senior Engineer Specialist Engineer Advanced Engineer Trainee Engineer Engineer End to End Ethernet Fibre Newsites inc Fibre Cities build Fibre Repair Incremental build (Copper Ties) Copper Newsites Repayments fibre Complex Alterations C Repayments Copper Complex Alterations C Pathway outcome Complex Outcome C C Fibre Engineer Advanced 3 Complex Copper Engineer Engineer 1 Simple Fibre & Copper Engineer Engineer 2 Simple Fibre Engineer Advanced 2 Complex + 1 simple Fibre Engineer Engineer 2 Complex Copper Engineer Engineer 1 Complex & 2 Simple Fibre & Copper Engineer Train Engineer 3 Simple Buddy Self Certify Product Assigned 14
Product description - Jointing Product Descriptor Simple Complexity Training Course Ethernet Deliver end to end connectivity to a customer on the back of a EAD customer order. Work within multiple BT Exchanges, Underground and overhead network and customer premises (installing cable or equipment) to provide a point to point fibre. Testing and diagnosing provision issues and completing the Electronic fit and test to hand over a working circuit to the customer. - - - Jointing/splicing of the fibre Work in the U/G and overhead network Small length cabling (50m) - - Working in a live network Working in a legacy and Single fibre network including cross pollination of networks. Provision diagnostics and faulting. Working to tight customer delivery dates (ICDD) Blow Training: ORCBL010 Centre Blowing:ORNGA107 ESV: ERESV001 - - Exchange:ORNGA112 Dropwire: ORDWM001: Legacy Ethernet: ORNGA206 Overhead Fibre: ORFDC001: OTDR Fibre Repair (loss of service to a customer) Diagnostics of a loss in service and collaborative working with a specialist engineer to restore service to the customer within the minimum service level (5 Hrs) ensuring the customer and FRAC controllers are kept informed of progress. - - - Jointing/splicing of the fibre Work in the U/G and overhead network Small length cabling (50m) - Working across Legacy, NGA, BDUK and single fibre networks to quickly restore service. Working to tight timescales to ensure our MSL are achieved. Complex re-routing of fibres across the Access and Core network. Inter switching in multiple exchanges. Providing temporary solutions to restore service. OROTDR05: ORCPE034 - Buddying & Self Certify Legacy Ethernet: ORNGA206 - - - - Fibre Newsites including Fibre Cities Extend and build the network to newsites to deliver FTTP service to our customers. - - - - - - - Jointing/splicing of a dead network. Work in the U/G and O/H Network. Small length cabling (50m) Working on a building site (site rules apply) Majority of the time prebuild of network. Working in unoccupied customer homes. Line loss testing of a the new build to allow for commissioning. Basic product on a dead network. OROFN008; OROFN001: OROFN007; ORDWM001; ORFDC001:ORCPE03 4OROTDR05: ORCPE034 Copper Newsites Extend and build the network to a Newsite to deliver FTTC services to our customers - - Jointing of the E side and D side network. Building U/G & O/H D side network on newsites. Working in unoccupied customer premises. E side Jointing relief has a greater complexity, but with the reduction of FTTC Newsites this will become a limited skill. ORWUG100 - Fibre Repayments Diversion of Live network due to an alteration of network. Pre work and live changeover to tight timescales (A60) to take customers out of service and restore within the given downtime window. - - - Fibre splicing and jointing Pre work (setting up the changeover) Small length cabling (50m) - - Live network changeover to set outage times. Speed and Quality of the jointing to ensure customers restore service. Working in the legacy network to bring the network up to the new quality standards after the changeover Hrs worked as indicator, pre- requisite 1 day appreciation of repayments, buddying & self cert - - Copper Repayments Diversion of live network due o an alteration of network. Pre work, live and no break changeover to agreed timescales to take customers out of service and restore within the given downtime window. - - - Copper jointing both E side and D side Small length cabling (50m) Pre work setting up of joints. - - - - Reading of E side cables including T&V No break changeovers of E and D side cables. Live Network alterations. Working in the legacy network and bringing the network up to the new standards after changeover. Hrs worked as indicator, pre- requisite 1 day appreciation of repayments, buddying & self cert 15
FND Engineers Career Pathway Cabling (Hybrid route) Engineer Fibre Cabling Copper Cabling Overblow Techniques Civils Avoidance Desilt Centre Blowing and subsequent blowing of COF ORNGA107 Basic Fibre / Copper Jointing Pathway outcome Complex Outcome ORNGA101/ ORWUG100 ORNGA107 ORCBL001 ORCBL010 ORREN501 D C C C A Engineer 1 Simple 1 Complex Advanced Engineer Senior Engineer Specialist Engineer Engineer Trainee Engineer B 1 Simple C Engineer 1 Simple 2 Complex D Engineer 1 Complex, Dual skill + 2 simple E Advanced 3 Complex + 1 Simple F Advanced 2 Complex, Dual & 1 Simple G Advanced 2 Simple, 3 Complex dual skilled Train Buddy Self Certify 16 Skill Assigned
Product description Cabling Product Descriptor Simple Complexity Training Course Rod and rope within the U/G network, Install SDMB5 & SDMB6 and then blow the COF200 series cable, Install COF x directly into the network also the ability to reroute cables to over come congestion or blockages. Install ULW COF to avoid any blockages within the route. Complete all network adjustment (A55) to a quality standard. Recovery of COF 200 and 600 series cable. - - - - - - Rod and Rope Work in the U/G network Install SDMB5 Blow COF200 series cable Install COF600 (ULW) COF 200 recovery Work in a confined space Installation of solid fibre direct in ground. Fibre cable recovery (legacy-pre COF 200) Use of complex RWG Long length tandem blowing ORCBL001 Fibre cabling Rod and rope within the U/G network, Install D side and E side cables within the ducts. Reroute cables to overcome congestion or blockages. Cable recovery using vehicle mounted mechanical aids. - - - - - Rod and Rope Working the U/G network Install D side cables (light) Install E Side cables (Heavy) Cable recovery Work in a confined Space Install E side cabling greater than 50mm diameter (heavy cabling) Set up cable guides in figure four configuration Use of turning a wheel in manhole situations Long length tandem blowing ORCBL001 Copper Cabling Overblow COF/260 over existing SDMB5 containing pre installed COF/200 of COF/202 - - - - - - - - - Working in U/G network Set up overblow equipment Prep and blow cable Set up for centre blow Sealing of network after installation Working in U/G network Set up blowing machine Set up fleeting trailer/equipment Install cable Working over live network Fleeting cable onto the ground Use of complex RWG ORCBL010 Overblow techniques Install COF cables in a continuous length from a central location when not possible from point to point Working over live network Fleeting cable on the floor ( when unable to use equipment) Use of complex RWG Centre blowing and subsequent blowing ORCBL001 Clear duct blockages in existing U/G network using water at high pressure - - - - Working in U/G network Set up desilt machine Identify and locate Hydrants Trailer loading requirements Working over live network with high pressure water Use of complex RWG High pressure water ( external accreditation required) ORREN501 Civils Avoidance Desilt Fibre Jointing - The ability to splice and install a fibre inline joint on COF200, COF600. The ability to complete a inline BFT tubing joints and build newsite architecture . Copper Jointing The ability to complete D side Jointing on all cables up to 100 pair. - - - - - Work within the UG network Basic Splicing and fibre management Splitter & CBTT build/installation Fit new site internal equipment Basic copper jointing of D side cables. ORNGA101/ ORWUG100 Basic Fibre or Copper Jointing 17
FND Engineers Career Pathway Overhead (Hybrid route) Engineer Pole Erection OH Fibre Cabling OH Copper Cabling Aerial Cabling Platform Skills Basic Copper Jointing Basic Fibre Jointing Civils Excavation (Pole to JB) Pathway outcome Complex Outcome ORWUG100 ORNGA101 D C D T14469 ORFDC001 ORDWM001 T157319 A Engineer 4 Simple Advanced Engineer Senior Engineer Specialist Engineer Trainee Engineer B Engineer 5 Simple + 1 Dual C Engineer 4 Simple D Engineer 3 Simple E Advanced 6 Simple+ 2 Dual F Advanced 4 Simple , 1 Dual & 1 Complex G Advanced 4 Simple , 1 Dual & 1 Complex H Advanced 5 Simple, 1 Complex, 2 Dual skilled 18
Insight and Feedback from our Engineers A clear understanding on what you need to progress further in the business for example, service delivery multiskill pay being different to FND side. I've been hear 19 months now and it's still not clear what course I need to progress to the next stage. The ability to access the glide path for promotion within engineering, at the minute it is set for SD to be able to progress but not FND which is unfair and demoralising for the engineers. The career pathway slide chart doesn't really apply to my side of the business. Sometimes it feels as though I will never be able to progress through to advance/multi skilled engineer which I feel will directly effect my chances to progress. Career progression very poor. Better options for tmne2 employees doing Jointing to progress compared to cabling For engineers to be able to further their career by having the option to become a multi-skilled engineer and deliver products to our customers, if an engineer is completing jobs on being multi-skilled then they should be recognised for it. 19
