Enhancing Human Resources for Preventing Sexual Exploitation and Abuse in Humanitarian Responses

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Module 4: Developing PSEA
Human Resources Policies and
Measures
 
PSEA training of trainers (ToT)
CRS, Humanitarian Response Department (HRD)
 
Trainer | Date | Location
 
Module outline
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Session 1
 
Staff and PSEA
 
PSEA staff awareness – what needs to be in place?
 
PSEA staff awareness – Practical steps
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Session 2
 
HR PSEA Measures
 
Brainstorm : 
why HR plays such an important role in PSEA?
 
Exercise (plenary)
 
Why do we need to address HR processes in the light of
PSEA?
 
PSEA measures on staff recruitment and vetting
 
Group 1
 
Discuss the job advertisement for a
position of a Shelter Program Officer
in a refugee camp with 30% of time
allocated to a Child Friendly Space
(CFS).
 
Task: 
share the details of the job
advertisement
 
20 minutes to prepare
5 minutes to present in plenary
 
 
 
Group 2
 
Exercise – Job advertisement and Interview
 
Roll play a job interview with three
panelists (HR manager, project manager
and PSEA focal point) and one candidate
for the position of a Protection Officer in
a refugee camp, with 30% of time
allocated to Child Friendly Spaces (CFS).
 
Task
 : select panelists and develop at
least 5 interview questions.
 
HR measure 1 : Job advertisement
Example :The organization requires its staff to treat all people with
dignity and respect, actively prevent harassment, abuse, exploitation,
human trafficking everywhere and at all times”
 
Key recommendations
 
For positions involving direct contact
with vulnerable  program participants
=> Panel to include hiring manager +
HR person + PSEA focal point (ideally)
Interviewers should have relevant
experience and knowledge of
PSEA/safeguarding
Discuss policies around staff /
program participant relations
 
Debriefing
 
 
HR measure 2: Job interview
Review generic and role-specific
interview questions from handout
 
Task
 
In 
each group one
participant should  read
one of the PSEA
measures from 
HO 4.2
and present what their
measure is about.
 
 
5 minutes for reading
5 minutes to present to
the group
 
Exercise – Active Reading and Teaching – PART 1
Five  PEAS measures
1.
Job descriptions
2.
Gender-balanced
recruitment
3.
Gaps in employment
history
4.
Background checks
and references
5.
All staff sign contracts
that include PSEA
elements and the
organization’s Code of
conduct
 
1)
Discuss in you organizational teams
which measures are already in place?
which need strengthening, and how that can be done?
 
2)
Teams from each organization to share with the wider group.
 
 
10 minutes for team discussion and
5 minutes for each organization to share within the group
 
Exercise – Active Reading and Teaching – PART 2
HR Measure 3 - Job Description
 
HR Measure 4 - Gender balanced recruitment
 
Obtain more information about any gaps
in employment history by asking:
How was time in between jobs spent?
Specifically ask if they did any volunteer
or community work. Ask for references
(names and contacts) from those
engagements as well
 
HR Measure 5 - Gaps in employment history
 
HR Measure 6 - Background checks and references
 
All staff contracts include the statement of
understanding and adhering to the Code of
Conduct.
All staff contracts include IASC Six Core Principles
Relating to Sexual Exploitation and Abuse
Code of Conduct includes the same principles to
a minimum
All staff contracts include organizational values,
mission and vision
All signed documents are kept on personnel files
 
HR Measure 7 - Signed CoC and contracts include PSEA
 
Wrap up - PSEA HR Measures
 
Module review for  roll-out
 
 
Instructions
Use 
TT 1.1 training plan
template 
to modify or
reflect on the session for
the roll-out phase.
Note
 : this module should
be targeting senior
managers and HR staff
within your organization
 
15 minutes
 
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Thank you!
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This training module focuses on developing policies and measures to promote staff awareness and accountability in preventing sexual exploitation and abuse (PSEA) within humanitarian organizations. The sessions cover strategies for raising staff awareness, integrating PSEA responsibilities into job descriptions and performance reviews, and implementing PSEA measures in recruitment and vetting processes. Emphasis is placed on the critical role of HR in preventing SEA incidents and ensuring a safe and respectful workplace environment.


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  1. Module 4: Developing PSEA Human Resources Policies and Measures PSEA training of trainers (ToT) CRS, Humanitarian Response Department (HRD) Trainer | Date | Location

  2. Module outline Session 1: Staff and PSEA Session 2: HR PSEA Measures /2 /2

  3. Session 1 Staff and PSEA

  4. PSEA staff awareness what needs to be in place? Strategy around raising staff awareness on PSEA Initiated and promoted by senior leadership and management Resource planning and capacity building plan Staff awareness-raising plan /4 /4

  5. PSEA staff awareness Practical steps PSEA PSEA responsibilities in JDs & performance review Staff aware of their obligation to report Include PSEA in regular staff meetings information materials displayed Sign Code of Conduct PSEA Induction and refresher /5 /5

  6. Session 2 HR PSEA Measures

  7. Exercise (plenary) Brainstorm : why HR plays such an important role in PSEA? /7 /7

  8. Why do we need to address HR processes in the light of PSEA? SEA incidents and staff behavior Right staff for the right position at the right time PSEA responsive HR policies = SEA prevention PSEA responsibilities in JDs and performance review PSEA elements in staff hiring processes /8 /8

  9. PSEA measures on staff recruitment and vetting Job adverts include PSEA commitments Gaps in employment history checked during interview PSEA questions asked during interview At least two references from previous employers Criminal records check is conducted, where possible New employees sign contracts which include PSEA and organization's code of conduct /9 /9

  10. Exercise Job advertisement and Interview Group 1 Discuss the job advertisement for a position of a Shelter Program Officer in a refugee camp with 30% of time allocated to a Child Friendly Space (CFS). Group 2 Roll play a job interview with three panelists (HR manager, project manager and PSEA focal point) and one candidate for the position of a Protection Officer in a refugee camp, with 30% of time allocated to Child Friendly Spaces (CFS). Task: share the details of the job advertisement Task : select panelists and develop at least 5 interview questions. 20 minutes to prepare 5 minutes to present in plenary /10 /10

  11. HR measure 1 : Job advertisement Make a clear commitment to PSEA by including a sample statement Include key values, i.e. as honesty, respect, diversity, accountability, etc. Include statements on candidate s motivation, i.e.. We are looking for people who are values led and results driven. Include organizational principles: neutrality, impartiality, humanity and independence Example :The organization requires its staff to treat all people with dignity and respect, actively prevent harassment, abuse, exploitation, human trafficking everywhere and at all times /11 /11

  12. HR measure 2: Job interview Key recommendations For positions involving direct contact with vulnerable program participants => Panel to include hiring manager + HR person + PSEA focal point (ideally) Interviewers should have relevant experience and knowledge of PSEA/safeguarding Discuss policies around staff / program participant relations Debriefing Review generic and role-specific interview questions from handout /12 /12

  13. Exercise Active Reading and Teaching PART 1 Five PEAS measures 1. Job descriptions 2. Gender-balanced recruitment 3. Gaps in employment history 4. Background checks and references 5. All staff sign contracts that include PSEA elements and the organization s Code of conduct Task In each group one participant should read one of the PSEA measures from HO 4.2 and present what their measure is about. 5 minutes for reading 5 minutes to present to the group /13 /13

  14. Exercise Active Reading and Teaching PART 2 1) Discuss in you organizational teams which measures are already in place? which need strengthening, and how that can be done? 2) Teams from each organization to share with the wider group. 10 minutes for team discussion and 5 minutes for each organization to share within the group /14 /14

  15. HR Measure 3 - Job Description ALL JDs to include commitments to Safeguarding/PSEA Include overview responsibilities/competencies Direct work with vulnerable groups, especially children = soft competencies Serves as basis for staff performance appraisals /15 /15

  16. HR Measure 4 - Gender balanced recruitment Salary internal audits to avoid gender pay gaps Flexibility in the reference process is suggested Do not ask female candidates if they plan to have kids Properly emphasize non- technical competenci es Hiring committee- male + female Job advr attract a wider pool of female candidate Input from male + female staff on diverse candidate Job posting strategy not limited to online platforms No limitations of the candidate pool Strive - gender- balance /16 /16

  17. HR Measure 5 - Gaps in employment history Obtain more information about any gaps in employment history by asking: How was time in between jobs spent? Specifically ask if they did any volunteer or community work. Ask for references (names and contacts) from those engagements as well /17 /17

  18. HR Measure 6 - Background checks and references CONCERNS - Communicate and record in writing References gathered Reference check procedure at all times! Background checks Concerns + further information. Written consent Declaration statement /18 /18

  19. HR Measure 7 - Signed CoC and contracts include PSEA All staff contracts include the statement of understanding and adhering to the Code of Conduct. All staff contracts include IASC Six Core Principles Relating to Sexual Exploitation and Abuse Code of Conduct includes the same principles to a minimum All staff contracts include organizational values, mission and vision All signed documents are kept on personnel files /19 /19

  20. Wrap up - PSEA HR Measures Also include staff onboarding/training on PSEA => see module 7 Key role of HR managers and senior managers/leadership Requires close coordination between managers/HR staff/PSEA FPs Local laws to be taken into consideration when vetting staff. HR Policy defining roles/responsibilities/tools for HR PSEA measures /20 /20

  21. Module review for roll-out Instructions Use TT 1.1 training plan template to modify or reflect on the session for the roll-out phase. Note : this module should be targeting senior managers and HR staff within your organization 15 minutes /21 /21

  22. Thank you!

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