Unleashing the Potential of Skills-Based Volunteers

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Explore the untapped resource of skills-based volunteers and their impact on organizations. Learn about creating partnerships, training programs, and expanding service opportunities. Understand the business and nonprofit perspectives, along with the business case for skills-based volunteerism. Discover the benefits of utilizing professional expertise for the public good and overcoming obstacles in implementing skills-based volunteer programs.


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  1. Skills-Based Volunteers~ A Hidden Treasure? Janet Wright, Strategic Initiatives Manager Dawn Malone, Caesar s Corporate Office, HERO Chair

  2. Volunteer Programs Volunteer Programs National Service National Service Develop partnerships with organizations to use service as a strategy Support high quality programs through training and Strengthen service and volunteer programs Expand Service Opportunities technical assistance Statewide volunteer infrastructure Create Service Awareness Service Recognition Volunteer Programs Volunteer Programs National Service National Service Create greater awareness of service opportunities and the impact of service Recognition of volunteers and high quality volunteer programs

  3. Skills-based Volunteering PRO BONO SERVICE: Using a volunteer s core professional skills to Provide professional expertise to organizations serving the public good 3

  4. WHY are you here today?

  5. AGENDA Two-Sided Coin: The Business Perspective The Nonprofit Perspective How to Make it Work for your Organization Resources

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  11. THE BUSINESS PERSPECTIVE: CHARLES SCHWAB: DAY OF SERVICE 11

  12. THE BUSINESS CASE FOR SKILLS- BASED VOLUNTEERISM What Holds Us Back? 2011 Deloitte IMPACT survey: Are you ready? How does it work? How do you sell it? 24% of nonprofits have no plans to use SBVs even though 72% strongly agree they could increase social impact with SBV support 90% percent say they need more SBV support. Cost-effective way to build immediate program capacity A sustainable infrastructure 12

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  14. What project would most help your organization achieve a level of impact and sustainability that you only can yearn for? START WITH YOUR CORE MISSION AND ORGANIZATIONAL GOALS What specific project would help achieve the goal and what is the extent of that project? GETTING THE PROJECT READY SCOPING TO HELP ACHIEVE A GOAL What are short-term wins for a skilled volunteer? What is the short-term impact for the nonprofit? What is the long-term impact? ACHIEVING IMPACT 14

  15. CATEGORIES OF VOLUNTEER SERVICE Direct Service General Tasks Administrative Leadership Operations 15

  16. CATEGORIES OF VOLUNTEER SERVICE Direct Service Service to clients, such as serving food in a soup kitchen, dental hygienist, mentoring, tutoring youth or in-home support for elders, in-take/counseling General Tasks Facilities work, supporting events, landscape architect Administrative Filing, database management, office tools/training Leadership Board service, coaching for senior leaders, fund-raising professionals Accounting, marketing, legal, IT, project management and other skills that help the organization function Operations 16

  17. LETS GET CREATIVE! 17

  18. Project Definition and Scope 3) What are the key deliverables for the project? (Project SBV completes) 2) What is the timing of completion of this project ? Please prepare and include a timeline for project completion with regards to the key deliverables in regards to your volunteer availability. (Please note any vacation or leave , that may affect deadlines) 2) Briefly describe the inspiration for the project needs (challenges/ issues you are facing that the volunteer needs to remedy). 3) How will the project fit into overall goals?

  19. UNIQUE PROCESSES AND POSITIONS FOR SBVS Skills-based volunteers may require different approaches in your typical volunteer engagement practices Staff may need additional support or training to effectively utilize and manage skilled volunteers Best practice examples? 19

  20. READINESS ROADMAP Where are you on the roadmap? What steps will you add to your SE action plan? www.readinessroadmap.org 20

  21. UTILIZE THE PROFESSIONAL SKILLS OF VOLUNTEERS Use the Readiness Roadmap to identify new resources or maximize your existing resources Walks you through each phase of readiness In each phase: An overview of the primary challenge and why it s critical Links to the tools and resources that are helpful in that phase Some sections include volunteer role descriptions Additional expertise you might find helpful to design and secure the services you need 21

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  23. WHERE DO YOU FIND SBVS?!? Tap Root http://www.taprootfoundation.org/ SCORE http://www.score-reno.org/ LinkedIn www.linkedin.com Volunteer Match Reno http://www.volunteermatch.org/search/index.jsp?r=msa&l=89704 Other professional organizations PMI http://www.pmi-nnv.org/ Local businesses and corporate programs Other ideas?

  24. WHAT YOU MIGHT BE SAYING NEXT YEAR Back to Business The overall impact of the project on our ability to meet our mission was outstanding! 87% say their project increased their interest in volunteering 91% say they see the project will make a real difference to the nonprofit client 92% saw relevancy for professional development 92% are inclined to recommend their company as a great place to work Project: standardized messaging Impact: cost-savings, time savings, and more effective in raising money. Learned new skills from the skilled volunteers! Project: Market analysis for earned income venture Impact: Better understanding to evaluate priorities 25

  25. THANK YOU! www.nevadavolunteers.org For a more in-depth organizational change, consider participating in Nevada Volunteers Service Enterprise process! Coming to Las Vegas, Fall 2016

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