Innovative Approaches in Quality Frameworks for Social Services: The Maltese Experience
This workshop presentation by Alistair de Gaetano from the Directorate for Disability Issues in Malta discusses starting points, processes, reforms, and the importance of involving stakeholders in creating quality frameworks for social services, with a focus on person-centric approaches and UNCRPD guidelines. Emphasizing quality over quantity, the presentation highlights the need for streamlining processes, addressing waiting lists, and adopting a multi-disciplinary approach to improve services and enhance the quality of life for individuals with disabilities. The speaker advocates for reforming existing structures, eliminating bureaucracy, and engaging service user committees to ensure that decisions are made collaboratively with those directly impacted.
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Presentation Transcript
Workshop 9 Innovative approaches in quality frameworks for social services The Maltese Experience Alistair de Gaetano Directorate for Disability Issues (DDI) Malta
Where do we start? Starting Point: UNCRPD Person-Centred Approach Stakeholder-Informed Process
What needs to be done? Reform of Existing Structures Quality over Quantity Organic Growth
How should it be done? Streamlining of Processes Addressing Waiting Lists A Multi-Disciplinary Approach
Planning ahead Disability Assessment Reform Eliminating Bureaucracy Dignity = Quality of Life
Nothing About Us, Without Us ENGAGE CRPD Council Agenzija Committee; Service User Committees Sapport Consultative
THANK YOU! Directorate for Disability Issues (DDI) Office of the Permanent Secretary Ministry for Inclusion, Voluntary Organisations and Consumer Rights
