NetJets Pilot Assistance Program (NJPAP) Overview

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 Advanced HIMS March 19, 2018
NetJets Pilot Assistance
Program (NJPAP)
 
A RECOVERY-FOCUSED MONITORING APPROACH
 
Agenda
 
Program Development and Structure
General Company and Program
Information
NetJets Pilot Assistance Program (NJPAP)
Mission
Philosophy
Recovery focused monitoring system
Statistics
Pros and Cons
NetJets Pilot Assistance Program (NJPAP)
 
August 2006 — Letter of Agreement (LOA)
Governance Board — two union/two company
members
Policy Manual/program guide
Alcohol/drug testing — process and positive results
Cost sharing structure — pilot/company/union
Pilot Certificate Revocation Process
Requires Pilot corporation with all health care
professionals
Medical leave benefits — 36 months of partial salary
Thanks for the Airline HIMS Support
for NJPAP Development
 
Several Airlines instrumental in
program development
Union Chairs very open about
individual programs
What they did versus what they
would like to do for their programs
Provided “best of the best” model for
NJPAP development
 
NetJets Inc· General Information
NJPAP· Pilots in Monitoring
NJPAP Mission
Save lives, protect careers and enhance
company operations – safety
Accomplish through education, early
identification, treatment and assisted
recovery
NJPAP Philosophy
 
Create an environment that provides opportunity to
recover from substance abuse/dependence
Compassionate concern for the individual
Cooperative and mutually supportive relationship
between pilot, their union, management, IMS and
FAA
Respect for confidentiality and anonymity of pilots
participating in NJPAP
Pilots responsible for recovery and accountability for
behavior
Aviation safety will always take priority over any
individual’s circumstances or Company situation
Alcoholism· Experiences with Monitoring
 
It is a disease — cunning, baffling and
powerful
Everyone underestimates the power of
the disease
Over time — all have a tendency to
“drift into failure”
How can monitoring aid in relapse
prevention?
Recovery-Focused Monitoring Program· NJPAP
 
Treatment — One treatment center
CogScreen taken during treatment
process
Out brief for Aftercare, monitor
assignments and 90/90
Attend NJPAP meetings in Columbus,
Ohio right after treatment
 
Recovery-Focused Monitoring Program· NJPAP
 
Group Meetings — Monthly
Attended by IMS, Governance Board,
Monitors and Participants
The Monitoring Support System
 
Case management at monthly meeting during
board meeting
Meeting with monitors to discuss case progress and
concerns
Meeting with participants — AA with cross talk
Company and Union monitors provide report post
participant sharing
Issues addressed either during the meeting or post
meeting
Participates encouraged to ask for help and
assistance with recovery issues
The Monitoring Support System
Cont.
 
Monitors write detailed
monthly reports to IMS
Phone discussions with
Psychiatrist — 2 months
after treatment
Open communication
loop
undefined
 
Relapses:
7 total
 
PAP &
Monitoring,
AA
 
SIA –>
Monitoring,
3–5 years
 
Relapses:
“Zero”
 
SIA:
32
In Progress:
7
 
Post
Release
 
Relapses:
1
RFM:
19
Attrition Since Inception (2005)
 
Total of 12
3 – other disqualifying medical issues
3 – terminated from program – non-
compliance
4 – resigned – did not engage recovery
1 – terminated after RFM - relapse
1- furloughed and did not participate
1- Received SIA and went to legacy
carrier
Pros· NJPAP System
 
Relapse Statistics are industry leading
Some of the people that did not get to
return are successes
Pilots lives saved – even if not returning
to fly
Aviation Safety
Cons· NJPAP System
 
Return to work - requires more time with
recovery-based approach
Expense – higher costs
Providers selected for program
Length of time to return to work –
pilot progress
Pilots – not always appreciative of the
“added attention”
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This comprehensive overview covers the NetJets Pilot Assistance Program (NJPAP) development, structure, mission, philosophy, monitoring statistics, and the program's approach to supporting pilots in recovery from substance abuse. It provides insights into the governance, cost-sharing structure, and benefits offered by the program since its inception. Additionally, the support received from airline HIMS programs and the commitment to saving lives, protecting careers, and enhancing aviation safety are highlighted.


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  1. Advanced HIMS March 19, 2018 NetJets Pilot Assistance Program (NJPAP) A RECOVERY-FOCUSED MONITORING APPROACH

  2. Agenda Program Development and Structure General Company and Program Information NetJets Pilot Assistance Program (NJPAP) Mission Philosophy Recovery focused monitoring system Statistics Pros and Cons

  3. NetJets Pilot Assistance Program (NJPAP) August 2006 Letter of Agreement (LOA) Governance Board two union/two company members Policy Manual/program guide Alcohol/drug testing process and positive results Cost sharing structure pilot/company/union Pilot Certificate Revocation Process Requires Pilot corporation with all health care professionals Medical leave benefits 36 months of partial salary

  4. Thanks for the Airline HIMS Support for NJPAP Development Several Airlines instrumental in program development Union Chairs very open about individual programs What they did versus what they would like to do for their programs Provided best of the best model for NJPAP development

  5. NetJets Inc General Information Part 91K/135 Operator Fractional Ownership @2500 pilots 410 aircraft

  6. NJPAP Pilots in Monitoring Average 15 25 in monitoring 19 pilots currently in monitoring Average 3.8 new cases per year (1-7) 51 pilots since program inception

  7. NJPAP Mission Save lives, protect careers and enhance company operations safety Accomplish through education, early identification, treatment and assisted recovery

  8. NJPAP Philosophy Create an environment that provides opportunity to recover from substance abuse/dependence Compassionate concern for the individual Cooperative and mutually supportive relationship between pilot, their union, management, IMS and FAA Respect for confidentiality and anonymity of pilots participating in NJPAP Pilots responsible for recovery and accountability for behavior Aviation safety will always take priority over any individual s circumstances or Company situation

  9. Alcoholism Experiences with Monitoring It is a disease cunning, baffling and powerful Everyone underestimates the power of the disease Over time all have a tendency to drift into failure How can monitoring aid in relapse prevention?

  10. Recovery-Focused Monitoring Program NJPAP Treatment One treatment center CogScreen taken during treatment process Out brief for Aftercare, monitor assignments and 90/90 Attend NJPAP meetings in Columbus, Ohio right after treatment

  11. Recovery-Focused Monitoring Program NJPAP Group Meetings Monthly Attended by IMS, Governance Board, Monitors and Participants

  12. The Monitoring Support System Case management at monthly meeting during board meeting Meeting with monitors to discuss case progress and concerns Meeting with participants AA with cross talk Company and Union monitors provide report post participant sharing Issues addressed either during the meeting or post meeting Participates encouraged to ask for help and assistance with recovery issues

  13. The Monitoring Support System Cont. Monitors write detailed monthly reports to IMS Phone discussions with Psychiatrist 2 months after treatment Open communication loop Psychiatrist Pilot IMS Monitors Governance Board

  14. RFM SIA Treatment PAP & Monitoring, AA SIA > Monitoring, 3 5 years Relapses: Zero SIA: 32 In Progress: 7 Post Release Relapses: 7 total Relapses: 1 RFM: 19

  15. Attrition Since Inception (2005) Total of 12 3 other disqualifying medical issues 3 terminated from program non- compliance 4 resigned did not engage recovery 1 terminated after RFM - relapse 1- furloughed and did not participate 1- Received SIA and went to legacy carrier

  16. Pros NJPAP System Relapse Statistics are industry leading Some of the people that did not get to return are successes Pilots lives saved even if not returning to fly Aviation Safety

  17. Cons NJPAP System Return to work - requires more time with recovery-based approach Expense higher costs Providers selected for program Length of time to return to work pilot progress Pilots not always appreciative of the added attention

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