Advancing Liberal Professions in the Digital Era: Insights from CEPLIS President Gaetano Stella
Gaetano Stella, the President of the European Council of the Liberal Professions (CEPLIS), emphasizes the impact of digitalization on liberal professions, focusing on human rights protection, trust, and the need for AI development. The digital revolution has led to changes in organizational structures, administrative procedures, and service delivery in professional firms. CEPLIS aims to address gaps in digital transitions among professionals and advocates for interventions to enhance competitiveness and infrastructure development in professional studios. Young professionals are encouraged to gain autonomy and independence in the liberal professional market.
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Gaetano Stella PRESIDENT OF THE EUROPEAN COUNCIL OF THE LIBERAL PROFESSIONS (CEPLIS) EESC - Day of the Liberal Professions 2019 Trust in Liberal Professions in the Age of Digitalisation and Artificial Intelligence
The Impact of Digitalizationregarding Liberal Professions is one of CEPLIS priority Human Right s Protection Trust The Digitalization process directly impacts the competences of a Professional. Consumer s Protection Social Responsability What AI should include for a better development of the Liberal Professions? Security Health Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
The Digital revolution has a profound impact on the organizational and managerial aspects of a professional firm Administrative Procedures; Services Territorialization; Transformation of the mono-professional performances in a multidisciplinary service; Reduction of the Curve of Costs; Flexibility of working time through teleworking. Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Goals of Professional Studios 4.0 Necessary interventions: Competitiveness Protection. Competition s Protection. Interventions related to Infrastructural Development within the studios themselves. Substantial economic and infrastructural investments. Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Gap in the Digital Transition of the Liberal Professionals Small operational realities Major Professionals Groups Aged professionals not confortable in using technologies Aggregations with capital from private investors Professionals in less developed European areas Companies active in the sector of professional services Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Goals of Professional Studios 4.0 Other necessary interventions: Regulate a process of fair access to the infrastructure development of professional firms; Increase State resources to support economic investments made by professionals for infrastructure development. Those Goals are vital especially for young professionals to gain autonomy and independence in the liberal professional market Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Impact of Digitalization in the relation between the Professional and the Client The relationship between Professionals and their clients is based on mutual trust; It s a core aspect of the Liberal Professions Nowadays, thanks to the Digital Revolution people have easy access to all types of information on a large scale of topics. Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Impact of Digitalization in the relation between the Professional and the Client The relationship of mutual trust between the professional and the client, the heart of the professional service based on a balance between freedom and autonomy, risks being compromised Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Possible Scenarios in the relationship of Mutual Trust 1. The business model will undergo profound changes in the way services are provided; 2. Organizational models will be based on large associated firms; 3. Multidisciplinarity will characterize the design and delivery of professional services. Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
CEPLIS wants to play a decisive role in supporting the professions while using the opportunities offered by the digital revolution, and in order to do that, we believe the Liberal professions sector needs: A continuous professional training which must be more attentive to combining ethics and technology; Better Codes of conduct and high ethical standards to emerge in the sector of Liberal Professions; A better system of auto-regulation; A better communication within the public amministration to facilitate and improve the work of professionals. Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Conclusions The transition process towards the digital economy calls the professionals to play a new role; The values of trust, competence, respect and responsibility that characterize our activity must be codified by artificial intelligence and be included into the digitalization era; Citizens depend on our work, they trust us, and we need to provide them the best service. The AI cannot replace us entirely. Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
Thank you very much for your attention Couldenberg 70 - 1000 Brussels ceplis@scarlet.be ceplis@scarlet.be www.ceplis.org www.ceplis.org
