Comprehensive Recruitment Training Program Overview
This comprehensive recruitment training program covers a consistent approach to recruitment, launching new tests and interview questions, recruitment policies and processes, dealing with discrimination, understanding protected characteristics, common mistakes to avoid, identifying the ideal candidate, shortlisting criteria, and interview preparation essentials. The training aims to empower individuals in the recruitment process and ensure compliance with legal and regulatory requirements.
- Recruitment Training
- Recruitment Policy
- Discrimination
- Protected Characteristics
- Interview Preparation
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Presentation Transcript
Introduction Aim of the training consistent approach to recruitment TAG s Mission and Values Launch of new written test & interview questions for support workers Recruitment policy
Recruitment policy & process Covers all types of recruitment within TAG Obligations and expectations: Legal Regulatory Organisational Process from vacancy to new start
Discrimination There are nine specific areas called protected characteristics - which are covered by equality and diversity guidelines and legislation. Can you name all nine? Direct and indirect discrimination is it ever justifiable? Activity 1 Can I ask.....?
The 9 Protected Characteristics Race Age Sex Sexual Orientation Disability Pregnancy/Maternity Marriage/ Civil Partnership Religion & Belief Gender reassignment
Common mistakes Too much / too little chatting Judging / assumptions / personal preferences Not being prepared Giving too much away Jargon Closed questions & fixed expectations of answers Script reading
Who ARE we looking for? Support Worker Person Specification Shares our values Practically-minded A nice person Good in a team Gets the details right Not afraid to think Activity 2 What matters most?
Shortlisting Person specification Empowering people Building & maintaining relationships Additional requirements To pass 50% or more is required in the first three categories and all additional requirements for the role must be met. Activity 3 Short listing - Pass or Fail?
Interview preparation Interviewers HR Who Where When Paperwork Decide on lead Appearance Environment Application Format
Lead interviewer Why have a lead interviewer? Who should it be? Discussion pros and cons of interviewing with your ATM / TM / DM What is the lead responsible for?
Interview pre-question chat Small talk & reassurance Outline process Confirm understanding of understanding the support worker role document Discuss vacancies- no promises Complete pre interview checklist Lead questions regarding application form
Interview - questions Questions 1-5 are based on person specification Question 5-7 are based on personal care, challenging behaviour & planning / groupwork What answers do we expect? How can the prompts assist us in getting the most from the candidate? Activity 4 Follow up questions. Why do we need a consistent approach? Remember those common mistakes?
Interview post question chat Availability & preferred location Ensure all parts are completed Record as much detail as possible Make no promises a verbal offer is an offer Discuss and record any restrictions on availability Record questions asked
Scoring the Interview Consistency and agreement. Are they important? Disagreements & the power dynamic How can we work through them? Completing the paperwork The importance of getting it right
Written test Marking the test Consistency in marking Familiarise yourself with the marking criteria Sections 1 & 2 Fail due to literacy = resit option Fail due to content = no resit option Activity 5 Written test pass or fail?
Employment checks & starting Legalities Cascade how to check the progress of an application What to do with an application pack Check OH report, availability & hours requested Agree start date & complete new starter form return with pack
The Legalities Proof of Right to Work in the UK Visa PVG/ Disclosure References Health Questionnaire Professional Memberships Data Protection
Conclusion Key points to remember: Obligations and Expectations Empathy and Understanding Who we are looking for and why TAG s Mission and Vision