Disability Employment Services Reforms Consultation - February 2024

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Recent recommendations and consultations on Disability Employment Services reforms in February 2024, including discussions on eligibility criteria changes and their potential impacts on employment opportunities for people with disabilities. The consultations address various aspects such as quality employment, service features, provider expertise, incentives, and potential consequences. Key reviews by the Disability Royal Commission and other bodies are also highlighted.


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  1. Disability Employment Services Reforms Consultation regarding recent recommendations relating to employment services 21 and 22 February 2024

  2. The Department of Social Services acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, water and community. We pay our respects to them and their cultures, and to Elders both past and present. DES Reforms consultations February 2024 2

  3. Introduction DES Reforms Consultations February 2024 3

  4. Recent reviews The Royal Commission into Violence, Abuse, Neglect and Exploitation (Disability Royal Commission): Investigated how to ensure a more inclusive and just society that supports the independence of people with disability. The Independent Review into the National Disability Insurance Scheme (NDIS Review): Examined the design, operations and sustainability of the NDIS, plus ways to build a more responsive, supportive and sustainable market and workforce. The House Select Committee on Workforce Australia Employment Services (Select Committee on Workforce Australia): Inquired on matters related to Workforce Australia and the employment services system more broadly. DES Reform Consultations February 2024 4

  5. Eligibility The Disability Royal Commission and public consultation on DES reform recommended removal of the minimum 8 hour work capacity requirement. If eligibility was extended to include those with an assessed work capacity with support of less than 8 hours a week: What would quality employment look like for this cohort? What would be the key features of a service for this cohort? What kind of expertise would be required in providers to deliver this service? What type of employment incentives or support would be beneficial? Is there the potential for unintended consequences that should be considered? DES Reforms Consultations February 2024 5

  6. Eligibility (continued) The Disability Royal Commission considers that all people with disability should have the opportunity to work in open employment. If the 2 year limit on DES participation is removed and/or If the requirement to be in receipt of an income support payment is removed? What benefits would these arrangements bring to participant services and reduced administration? Are there any unintended consequences, for whom, and why is this important? DES Reform Consultations February 2024 6

  7. Service structure The recent reviews included recommendations with themes of program simplification and less administration, while retaining customised, cohort specific services. If the Disability Management Service (DMS) and Employment Service Support (ESS) were combined into a single service with funding levels catered to differences in service and support needs: Would this simplify the program design and reduce administration? Would this have any unintended consequences, for whom and why is that important? DES Reforms Consultations February 2024 7

  8. Service structure (continued) The recent reviews have recommended that employment services be more flexible and tailored, with support differentiated according to individual need and circumstances. If, in addition to the current full service offer, a more flexible service option was proposed for some participants. Which participants might be suitable for this type of service offer? Volunteers with or without temporary exemptions? Participants with circumstances limiting their capacity? Participants engaged in partial work, non-vocational activities or education or who want to remain connected? What benefits would this bring to participant services and reduced administration? Are there any unintended consequences, for whom, and why is this important? DES Reforms Consultations February 2024 8

  9. Mutual obligations The Select Committee on Workforce Australia called for greater flexibility and tailoring of mutual obligations, with a focus on participating meaningfully in services. If it was possible to simplify requirements so participants meet their obligations by engaging effectively with a provider in preparing for, seeking and undertaking employment: What benefits would this bring to participants and administration? Are there any unintended consequences, for whom and why is that important? Would the option to move to specific requirements similar to current arrangements be appropriate where a participant wasn t engaging effectively? DES Reforms Consultations February 2024 9

  10. Ongoing support The Disability Royal Commission recommended that arrangements facilitate flexible employment supports, and support progress to long-term employment outcomes. If Work Assist focussed on immediate access to support service fees, and with less emphasis on outcome payments: What benefits would this bring to participant service and reduced administration? Are there any unintended consequences, for whom, and why is this important? DES Reforms Consultations February 2024 10

  11. Feedback Email: DESReforms@dss.gov.au Due: 27 February 2024 DES Reforms Consultations February 2024 11

  12. Thank you Kellie Spence Group Manager Disability Employment Email address for feedback TBC DES Reforms Consultations February 2024 12

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